Excellent buy. The sweater is lovely and the nightshirt comfortable. They were both reasonably priced in the sale.helpful staff as always in this store.
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See what reviewers are saying
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... See more
Company replied
Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... See more
Company replied
Ordered slippers online for myself and my daughter ordered one of the pairs in a size that was too small. Took them back to my local store who handled the return and within two daysthe return had been... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, United Kingdom
- 01993 708743
4.6
Excellent
93 reviews
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Excellent
Excellent buy. The sweater is lovely and the nightshirt comfortable. They were both reasonably priced in the sale.helpful staff as always in this store.
February 1, 2026
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The female member of staff in the…
The female member of staff in the Witney store, was so helpful and dare I say her maturity to engage and offer some fashion advice was refreshing.
January 15, 2026
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to use website and great service…
Easy to use website and great service when I collected the item
January 7, 2026
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to use all good
December 13, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order a top
Order a top. I have paid for it,but it never arrived. It just says that it's awaiting dispatch.
September 5, 2025
Reply from FatFace - WITNEY2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
The staff in fatface are always…
The staff in fatface are always helpful. I love the clothes.
September 4, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Witney the perfect store!
The Witney store staff are are so friendly. We love going there with our dog Wilma.
September 2, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great range of clothing etc
Great range of clothing etc. Easy to order online. Friendly staff
August 26, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All delivered on time & I’m pleased…
All delivered on time & I’m pleased with my purchase!
August 14, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online orders sent to local shop.
When my first large order came some were wrong size but I returned to local shop & reordered. Next order was perfect
August 15, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very nice jacket
Very nice jacket, bought in the sale so excellent value. It will get good use.
Lovely staff as always. 😊
July 8, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience ordered couple things…
Great experience ordered couple things in sale and got them within two days great service thanks 😊
July 8, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering
Easy ordering, quick delivery to store for collecting, all good as described , friendly staff In store, super quick refunds.
May 6, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothing and handy click and…
Lovely clothing and handy click and collect service
April 29, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - WITNEY2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CT
Efficient return process
Ordered slippers online for myself and my daughter ordered one of the pairs in a size that was too small. Took them back to my local store who handled the return and within two daysthe return had been processed and I had ordered the correct size. These were delivered to the store within two days. I was able to complete all transactions within a week..... very efficient service!
March 10, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Easy to order and kept updated with…
Easy to order and kept updated with emails about the delivery to store. Polite cheerful service on collection.
Jacket wrapped well.
February 4, 2025
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent shop
Excellent shop. Staff are very friendly and helpful. Always a delight to visit and buy.
December 14, 2024
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very straight forward
Very straight forward. I picked parcel up from the Witney store as the staff are always efficient and so nice.
December 18, 2024
Reply from FatFace - WITNEY2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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