Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... See more
Company replied
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See what reviewers are saying
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... See more
Company replied
Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... See more
Company replied
Fat Face clothing is great quality and the fit is good, also offers a short length which is helpful. I find the staff are always so helpful and friendly, I really enjoy the whole shopping experience a... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, United Kingdom
- 01483 715251
4.7
Excellent
79 reviews
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Reply from FatFace - WOKING
Good Morning Kat,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Reply from FatFace - WOKING
Good Morning Debbie,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend - JW
Great range
Came quickly. Great range and available sizes. Good quality clothing. Easy returns.
July 10, 2023
Reply from FatFace - WOKING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Friendly young lady
Friendly young lady, efficient and explained what she was doing for the return and why…really lovely to experience such a switched on young lady
June 3, 2023
Reply from FatFace - WOKING
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Good quality clothes
Good quality clothes, good service, specially in Woking shop ,staff so good actually please to sell you goods, nothing too much trouble ,care about customers, rare thing these days
May 21, 2023
Reply from FatFace - WOKING
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Reply from FatFace - WOKING
Hi Ken
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face clothing is great quality and…
Fat Face clothing is great quality and the fit is good, also offers a short length which is helpful. I find the staff are always so helpful and friendly, I really enjoy the whole shopping experience and am a massive fan of this brand.
April 27, 2023
Reply from FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Ordered online and was delivered to…
Ordered online and was delivered to store within two working days which enabled me to go and collect in my own time. Nice and easy
ps and whilst I was in store I bought some more items
April 30, 2023
Reply from FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Reply from FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Woking shopping
I have bought many items in the Woking store over the last year. The staff are really kind & helpful & the shop is well laid out. The racks are kept tidy & in size order which makes shopping easier.
April 16, 2023
Reply from FatFace - WOKING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Visited Woking branch today
Visited Woking branch today. Extremely pleasant person named Sharon. Very friendly and helpful. An asset to your company.
February 8, 2023
Unprompted review
Reply from FatFace - WOKING
Thank you so much for this review. We are pleased to hear that you are happy with your shopping experience with us. We will share your comments with our wonderful team in store - RS
Clothes look great and are great value…
Clothes look great and are great value for money, I love the shop in Woking.
October 10, 2022
Reply from FatFace - WOKING
Good afternoon, Caroline
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Woking store.
Take care, JB
My local Fst Face in Woking is the…
My local Fst Face in Woking is the best. The manager has great staff and she herself is always pleasant, helpful and professional. I love going even if its just for a browse to get ideas. I am 82 and I always find what I want. I’ve been a Fat Face shopper since the late ‘90s so - says it all really!!
October 22, 2022
Reply from FatFace - WOKING
Good afternoon, Jan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Woking store.
Take care, JB
Staff are so friendly and helpful.
September 6, 2022
Reply from FatFace - WOKING
Hello Nirmala,
Thank you for your review.
I am so pleased to hear that you have had a great experience shopping in our Woking store.
Hope to see you again soon.
Take care, CT
Simply the best!
Had superb customer service today from Luke in the Fat Face Woking store. I bought one item & also asked if there were any other stores stocking Hamble trousers in my size. There were none. Not a problem for Luke who went above & beyond duty. Guided me thro online ordering which I'm hopeless at, ensured I also got the extra 20% discount too! Luke had the patience of a saint & sorted everything out for me. Thank you!
September 6, 2022
Unprompted review
Reply from FatFace - WOKING
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face Always Good . Online shopping is a breeze returns are…
Online shopping is a breeze returns are refunded promptly.
Store staff in Woking Branch are friendly
helpful.
August 20, 2022
Reply from FatFace - WOKING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service.
Excellent customer service. Always friendly and helpful. Thanks for sorting my multiple orders
August 5, 2022
Reply from FatFace - WOKING
Good morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Corey Linear bloom dress - fabulous
Bought the Corey Linear bloom dress, lovely quality and fits like a dream (especially for a larger bust). Loved it so much bought the linen blend in black. Washes well. Great service in the Woking branch always friendly & helpful.
July 28, 2022
Reply from FatFace - WOKING
Hi Lisa. Thanks for the five stars and the kind words for the Woking branch. Glad you like the dresses you have bought from us. PW
Reply from FatFace - WOKING
Hello Chris
Thank you for taking the time to leave your feedback.
We are pleased to hear you are happy with FatFace and love our range.
Have a great day! TG
Reply from FatFace - WOKING
Good afternoon,
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Take care DW
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