Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... See more
Company replied
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See what reviewers are saying
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... See more
Company replied
Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... See more
Company replied
Fat Face clothing is great quality and the fit is good, also offers a short length which is helpful. I find the staff are always so helpful and friendly, I really enjoy the whole shopping experience a... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, United Kingdom
- 01483 715251
4.7
Excellent
79 reviews
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Reply from FatFace - WOKING
Good afternoon Chris!
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon DW
Reply from FatFace - WOKING
Hi Lesley, Thank you for your review, I am so pleased to hear that you love your recent order and you had a fantastic service! This is wonderful. Take care, LE
Lovely staff so professional
April 29, 2022
Unprompted review
Reply from FatFace - WOKING
Hi Christine.
Thank you for leaving us this review about your Woking shopping experience, it's great reading such positive comments about the service you received.
Have a good day! JB
Reply from FatFace - WOKING
Good Morning Dilraj,
Thank you for your review. Happy to hear you found our product and service great! Take care -KC
Reply from FatFace - WOKING
Hello Caren,
Thank you for your review.
I am so pleased that you have had a great experience whilst shopping in our Woking store. We hope to welcome you back again soon.
Have a great day!
Take care, CT
Friendly and helpful
February 27, 2022
Reply from FatFace - WOKING
Good Morning Sarah, Thank you for the great review. Take care, LM
Great service at Fatface today as…
Great service at Fatface today as always. Staff are very friendly and helpful. Georgina served me today and I very much enjoyed talking to her. The Woking store has great staff and it's always a delight to visit.
February 21, 2022
Unprompted review
Reply from FatFace - WOKING
Hello Jill, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such lovley comments about the service you receive from our staff in the Woking store. I shall pass on your feedback them.Take care, LM
Incredible Customer Service ⭐️
I was so touched by the incredible service by the lovely Sarah Fryer-Moule at the Woking branch of FatFace. Truly she made my Christmas 🎄. Nothing was too much trouble for Sarah. I will remember her every time I look at my gorgeous jumper! Thank you Sarah!
December 28, 2021
Unprompted review
Reply from FatFace - WOKING
Hi Petal, thank you for giving the Woking store a 5 star review! - CP
Fantastic as always
December 6, 2021
Reply from FatFace - WOKING
Hi Sarah,
Thank you for your 5* review.
I am so glad to hear that you are enjoying your shopping experience with us. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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