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Fatpirate Reviews 362

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding that response times were slow and often resulted in automated or unhelpful replies. Reviewers frequently encountered issues with refunds and withdrawals, with many reporting significant delays or difficulties in receiving their funds. The website itself was also a source of frustration for many, with some expressing strong negative opinions about its reliability. Some people were dissatisfied with the payment methods available, while others reported that their withdrawals, though slow, were eventually successful. A few other people also felt that the customer service was friendly and helpful, and that the site offered good games.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many customers report significant issues with withdrawals,... See more

Response time

Reviewers express widespread dissatisfaction with response times, particularly concerning withdrawals and VIP... See more

Website

Users describe negative interactions with the website. Many reviewers report issues with slow withdrawals,... See more

Refund

Consumers express significant dissatisfaction with the refund and withdrawal process. Many reviewers report... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report being ignored... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer... See more

Company replied

Rated 1 out of 5 stars

Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally) Everytime another excuse. High volume of withdrawals, withdraw... See more

Company replied

Rated 1 out of 5 stars

Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were drea... See more

Company replied



Contact info

2.1

Poor

TrustScore 2 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

This is a terrible site

This is a terrible site, you can deposit as many times as you like but you must bet every penny you can’t change your mind and withdraw. You can only make one withdrawal at a time and it takes ages, I have asked to close my account and have been ignored. You have to email the site has no gambling restrictions on it. The slow your withdrawal down in the hope you cancel and spend. Steer clear

January 13, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Bonnie,

Thank you for sharing your feedback, and I’m deeply sorry to hear about your experience.

We understand how frustrating it can be to face delays and feel unsupported when trying to manage your account or withdrawals. This is not the level of service we aim to provide, and I apologize for the inconvenience you’ve encountered.

Your concerns about withdrawal policies, account closure, and responsible gambling are important to us. We are committed to ensuring a fair and transparent experience for all users. If you’ve already contacted us via email, please provide your case reference or account details, and we’ll prioritize addressing your concerns, including your account closure request.

Thank you for bringing this to our attention—we’re determined to do better.

Best regards,
The FatPirate Team

Rated 1 out of 5 stars

You guys are pure evil 😈

You guys are pure evil 😈. You are rogues and thieves. I tried to withdraw my winnings of £6000 and your system refused. I asked your staff Leo to allow me to withdraw my winnings and he refused. Casinos are meant to pay out winnings not dictate how much you can withdraw £500. I would have £6000 in my withdrawal in my bank account by now if it was BoyleSport Casino or Buzz Casino or even SpreadBet Casino. Fat Pirate is full lies and I will leave a review on Trust Pilot now regarding how I won £6000 from my deposits of £3270 and Fat Pirates refused to let me withdraw £6000. Instead you wickedly told me that I can only withdraw £500 which I was allowed to cancel and used it. I hate you guys. You will surely go to hell and all parties involved at Fat Pirates Casino will get their Karma. I will advised friends and family and members of the public not to risk their money on your website as they surely regret it. You are all blood sucking vampires 🧛‍♂️ who will perish and suffer for all eternity because of the demonic things you did to me. God will surely intervene for me and bring justice ⚖️ 🙏. GIVE ME MY MONEY £3270 BACK AND PAY IT TO MY BANK CARD ENDING ****2429. FAT PIRATES IS DEFINITELY THE WORST CASINO EVER THEY ARE A SCAM. I NEED TO FIND A WAY TO TAKE THEM TO COURT. THEY PURE EVIL SCAMMERS.

January 7, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Samuel,

We are truly sorry to hear about the frustration you’ve experienced, and we understand how upsetting this situation must be.

We take these matters very seriously and want to address your concerns as quickly as possible.

Regarding your withdrawal request, we aim to process all payments efficiently, and we regret that the process has not been smooth in your case. Please contact our support team directly with your account details, and we will review the situation thoroughly to ensure we resolve the matter promptly.

We want to assure you that we are committed to providing fair and transparent service, and we genuinely want to help resolve any issues you may be facing.

Thank you for your patience,
The FatPirate Team

Rated 1 out of 5 stars

I would have given zero star to these…

I would have given zero star to these scammers. They will suck all the money out of you. I have asked 50 times to close my account. Miguel the VIP manager responded few of them but still the account is not closed from more than 2 months. Please stay away from these scammers. All the games are compromised and fixed on this site.

Response: After your response again I have sent few emails and still the account the is not closed. You are just pasting same responses to everyone which shows the sincerity you are having in dealing with complaints. Worst site ever.

December 19, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Kashif,

We are truly sorry to hear about your negative experience and completely understand your frustration.

It’s never our intention to make you feel ignored or dissatisfied, and we apologize for the delay in processing your account closure request.

Please reach out to our support team again with your details, and we will make sure your account closure request is handled promptly. We take your concerns seriously and are committed to resolving this matter for you.

Thank you for bringing this to our attention.

Best regards,
The FatPirate Team

Rated 1 out of 5 stars

I asked on Several occasions for Fat…

I asked on Several occasions for Fat Pirate to close my account they constantly ignored me then they informed me that it is a very complicated issue finally they closed it then sent me a message saying that I had £70 cashback to claim I asked them to re-open them so I could get the cashback and they refused. I am not happy with this site.

December 30, 2024
Unprompted review
Rated 4 out of 5 stars

Lots of games to choose from good…

Lots of games to choose from good customer service unfortunately withdrawals do take at least 4 days maybe more but it’s a legit site

December 19, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Thank you for your kind words!

We're thrilled to hear you're enjoying. Your satisfaction means the world to us!
Happy gaming!

Best regards,
Fatpirate Team

Rated 1 out of 5 stars

Made it hard to close my account

Made it hard to close my account.
Said i had to receive an email before i could close it to protect my data . The next day was onto their live support again and said it was closed . Something fishy going on there.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great win

Was abit nervous about using a new site. But I put a tenner on n won a good grand. They do take about a week to pay out. And has to be in separate amounts if a big win. But I have had all my winnings very happy. Great for Christmas

December 2, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Laura,

Thank you for your wonderful review! 🎉 We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming!

Fatpirate Team

Rated 1 out of 5 stars

AVOID FAT PIRATE

Deposited £20, won £40. Have tried in vain to withdraw, suggesting: the method I used to deposit, cheque, bank transfer, PayPal, to no avail. Two months later, with only automated responses to both customer service online and emails, Fat Pirate say they will only pay into a crypto wallet. No stars awarded by me and no integrity shown by whatever you’d choose to call this “casino”.

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid- Basically a no win site plagued with…

Basically a no win site plagued with issues.

When I asked to exclude, I was questioned for more information.
I am not required to give more information so go ahead and cancel my account.

Told how important data management was yet still couldn’t spell my name-bodes well

Good luck trying to get a successful withdrawal

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Perfectly fine as far as I'm concerned

Signed up won £250 admittedly took 4 working days to receive my winnings but all was well. Great casino in my opinion.

November 23, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Danny,

Thank you for your stars! 🌟 We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

Rated 4 out of 5 stars

Had my second withdrawal today 👍I had…

Had my second withdrawal today 👍I had trouble with first withdrawal cancelled on there side. Was reading other reviews an said to use bank transfer with IBAN did that got payed after 5 working day’s second withdrawal withdraw on Friday gone in today.

November 18, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for your stars! 🌟 We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

Rated 5 out of 5 stars

2.5K Winner

Having read some reviews,I was somewhat sceptical. but....... having deposited 35 pounds I went on to win 2.5k. Grantedi it takes 3 days to receive the money but hey who's gonna complain. 100% 5 stars from me. Thanks Fat Pirate 😁

November 18, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear David,

Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

Rated 1 out of 5 stars

I wouldn't deposit any money onto this…

Update: waited a year now from them saying they would refund me and that they was investigating this and never got back to me a whole year. Spoken to about 20 million different people who said it was been worked on and never recieved a single penny back. I wouldn't deposit any money onto this site.

I've had my bank investigate the transactions and when it turns out the money is going through other company's to buy weapons for virtual gaming

I've sent in all the receipts from the companies and all the invoices and it's been made clear the funds you deposit is just fake money and they use our money to buy weapons and things for virtual gaming.

I've requested all my money back that I have deposited or I will be reporting this to the police this is illegal.

Don't USE this site. ITS fake I would give it a 0 star

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

I was very stressed

I was very stressed , after Reading all of the comments , i made withdraw of 500€ ,its was pending for 3 days , it arrive after 3 working days to my bank account , i can say its all good , a little bit longer to receive withdraw , but it tooks 3 days to confirm my payout, and get the money from fatpirate .
Use them bank transfer, if that helps iam Player from Netherlands .
Good luck

November 15, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Kamil,

Thank you for your stars! 🌟 We're glad to hear you've received your funds. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

Rated 1 out of 5 stars

Have been harassed by this gambling…

Have been harassed by this gambling site. After asking numerous times to close my account as the site offered nill payout opportunity. The site still emails me. Stay away from fatpirote

November 12, 2024
Unprompted review
Rated 4 out of 5 stars

So far for gameplay great experience…

So far for gameplay great experience I’ve won an amount of money and requested it so I will update you with a further review later

November 11, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Tamika,

Thank you for your stars! 🌟 We're glad to hear you're enjoying. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

Rated 1 out of 5 stars

Do not use this site, the support is shocking at best.

I have 3 different casino games where the bonus has frozen and not paid the win.

I have reached out to support so many times with no response,
Their live chat lets me get to queue position 1 but they do not answer just log me out of the site,
I have emailed to complaints@ but had no response.

Do not use this site.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!!

I withdrew £600 on 24 sept, 4 Nov and still nothing. I have emailed been on live chat n no joy!! Avoid, avoid, avoid

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

I got my withdrawal

I got my withdrawal, after cancelling several withdrawal using card. I was instructed to use bank transfer and wait. I did hoping I already lost the money, to my surprise I got my transfers.
Note, it took 5 days. No hate, use bank transfer and wait 5 days.

November 2, 2024
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Daves,

Thank you for your stars! We're glad to hear you've received your funds. Your satisfaction means the world to us! Happy gaming!

Best regards,
Fatpirate Team

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