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Fatpirate Reviews 362

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding that response times were slow and often resulted in automated or unhelpful replies. Reviewers frequently encountered issues with refunds and withdrawals, with many reporting significant delays or difficulties in receiving their funds. The website itself was also a source of frustration for many, with some expressing strong negative opinions about its reliability. Some people were dissatisfied with the payment methods available, while others reported that their withdrawals, though slow, were eventually successful. A few other people also felt that the customer service was friendly and helpful, and that the site offered good games.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many customers report significant issues with withdrawals,... See more

Response time

Reviewers express widespread dissatisfaction with response times, particularly concerning withdrawals and VIP... See more

Website

Users describe negative interactions with the website. Many reviewers report issues with slow withdrawals,... See more

Refund

Consumers express significant dissatisfaction with the refund and withdrawal process. Many reviewers report... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report being ignored... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer... See more

Company replied

Rated 1 out of 5 stars

Very bad experience with this casino. Maximum withdrawal amount is 1500 and takes months and months to cash out. (literally) Everytime another excuse. High volume of withdrawals, withdraw... See more

Company replied

Rated 1 out of 5 stars

Absolute scam website. The features are absolutely dreadful. I bought multiple £50 bonus buys, none of the resulting in a win for more than £7. Absolute joke. The features on other games were drea... See more

Company replied



Contact info

2.1

Poor

TrustScore 2 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Since my last review I have had 2 successful withdrawals

I’ve wrote a review previously which was a 1 star, i since have had two successful withdrawals, granted it took a long while but I did receive the funds. Both withdrawals were used with bank transfer using the IBAN number. I recommend this option for the best outcome. I had £500 pending on Sunday night and it hit my bank on Friday ( today ) I’d like to retract my statement about them being a scam since I have received the funds.

August 1, 2025
Unprompted review
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Reply from Fatpirate

Thank you so much for taking the time to update your review, Luke. We're truly sorry for the initial frustration you experienced, but we're so glad to hear that you have now had two successful withdrawals and have received your funds.

We appreciate you sharing your positive experience with the bank transfer option, as this information is incredibly helpful to other players. Your willingness to retract your previous statement and provide an honest, updated review means a lot to us.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

Rated 1 out of 5 stars

Do not use this site won over 50000…

Do not use this site won over 50000 euros sent them all the information they want then they don’t payout then they have stolen money from my account please don’t use this site it’s a scam site have now involved the police mp and gaming commission , if you use this site you won’t get paid out they are scammers and thieves

July 28, 2025
Unprompted review
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Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Ik the middle off my game my money just…

In the middle off my game my money just disapear 575 euro.
I send 4 e-mails and the chat is not availble but No response at all.
I Will wait for 2 days more iff they Will not added the money back to my account I Will make futhet steps.
Lets see what happens.
I am waiting for 3 days Now!

I never get the money back.
Olso No respons from the Vip manager iff I send a e-mail it takes at least 2 weeks before you get a anthere.

July 16, 2025
Unprompted review
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Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. A deposit 10€ and made 100€. Since 20th last month my withdrawal os pending, they told me it took maximum 3 days. In the suport they just say "soon" and we are very busy, dojng the best... But they never give me and exact date..

STAY AWAY FROM THOSE THIEFS!!

July 9, 2025
Unprompted review
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Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Don’t trust this Casino !

Don’t trust this Casino !
I need to beg for my cashback
You get very poor treatment
They like to take your money but don’t give the cashback .
DONT GO IN THIS CASINO !

July 8, 2025
Unprompted review
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Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Absolutely disgusting they take your…

Absolutely disgusting they take your money and don't give it you back they always take extra and never pay your full winnings don't bother with them, you can't even just close your account they are just an absolutely disgusting robbing site dont give them time or day

July 7, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 5 out of 5 stars

Live chat staff are just amazing!!!!!

Selena in the live chat was just amazing and she helped me fast with my issue and was really polite and a joy to chat with. Fat pirate has some of the most amazing support staff and the girl was speaking with just before her name was Catherine and she was just as amazing. 👍 Fat pirate for having such an amazing staff go with your amazing casino!!!!

July 2, 2025
Unprompted review
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Reply from Fatpirate

Hi Jason!

We really appreciate your kind words! It’s fantastic to hear that both Selena and Catherine gave you such a great experience. We’re proud to have them on our team, and even prouder to have players like you with us!

– The FatPirate Team

Rated 1 out of 5 stars

Unprofesional

Diabolicak took 6mths of teling them im an aduct to clise account . Now thay have decided i can have a refund ask me sen relative infi . I have done twice . All i now get is a email all the time saying its being dealt with . Still awaiting my refund .

June 30, 2025
Unprompted review
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Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 5 out of 5 stars

Fat Pirate Casino Review

Fat Pirate Casino offers a high-quality online gaming experience that stands out in a competitive market. From the moment you sign up, you're met with a vibrant and engaging platform that delivers an impressive selection of games. Whether you're into slots, table games, or live dealer experiences, Fat Pirate provides a diverse and entertaining lineup with smooth performance across devices.

One of the most reassuring aspects of playing at Fat Pirate is their reliability when it comes to payouts. While withdrawals can sometimes take a little longer than some players might hope, the key point is that they do pay out—consistently and without issues. It's a level of trustworthiness that not every online casino can claim.

Customer support is professional and easy to reach, and the site is built with user experience in mind. Overall, Fat Pirate Casino is a fun, fair, and reliable destination for online gaming. If you're looking for a trusted place to play with great games and guaranteed payouts, Fat Pirate is worth checking out.

June 25, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Thank you so much for this incredible review, Miles! We are absolutely thrilled to hear that you're enjoying your experience with Fat Pirate.

It's fantastic to know that our vibrant platform, diverse selection of slots and table games, and smooth performance are standing out to you. We also deeply appreciate your recognition of our payout reliability. We understand that timely withdrawals are crucial, and your feedback on our consistent and trustworthy process means a lot.

We're also glad to hear that you've had a positive experience with our customer support and overall user-friendly design. Your kind words and recommendation truly motivate us to keep providing the best possible service.

Thanks again for being a valued part of our community!

Rated 1 out of 5 stars

HELP

HELP!
I won over 20000 more than 3 weeks ago, it would only let me make 3 withdrawal requests of £500. Today over 3 weeks later they have been cancelled and withdrawals have been blocked! No reason or explanation why.

I’ve reached out countless times to the live chat and via email but I just get the same robotic response.

Only 3 days ago verification documents were requested and submitted, these take up to 24hrs to process however nothing as yet.

It’s making me ill worrying about this all the time. It’s my money and I won it so how are they allowed to keep it and ignore me?

The only option left is to seek legal advice.

The site itself is good and has all the latest content however their payment issues when you want to withdraw severely lets this company down.

June 18, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

This company is a scam save ya money as…

This company is a scam save ya money as you're never getting paid either am I!😭

June 15, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

On 5000€ there is Literally 0spins…

On 5000€ there is Literally 0spins wins. Support never reply to your email. Never close your account so you can keep on spending and loosing 100% your money. STAY AWAY FROM THIS WEBSITE HAVING 5000€ of recorded spins and literally 0wins
It’s not about luck it’s a damn scam. They also never let you withdraw. I just send a letter to take theme to court. They also calling you and lying on the phone.

June 14, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

scammers

scammers, they blocked my account with no reason and with 400 euros there, i wrote them a message and no response...they acctualy used my card for buying something on internet..avoid!

June 12, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Irresponsible casino ,would rate 0 if that was a option

Have asked to close my account on numerous different occasions (I’ve lost count on the number),they ignore your requests and just keep sending me offers through in reply and asking why ,they go quiet .I’ve now asked to log a formal complaint and this has also been ignored

June 1, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

I have now been waiting 11 days for my…

I have now been waiting 11 days for my withdrawal to be completed, I have also been promised 4 days in a row that this would be actioned. But it still hasn't been done

May 26, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

This online casino is scamming people

This online casino is scamming people. They have several sites like, Wildrobin. PLEASE DO NOT PLAY HERE!!!!!

May 21, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

This casino is a joke

This casino is a joke, took a few thousand of me, never won anything, not even made a withdrawal so can’t say what the process is like, sent 6 emails now to close the account and I just get fobbed off, you can’t close your account here, they’re preying on vulnerable people and just taking money

May 20, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Won £270 still haven’t received my…

Won £270 still haven’t received my money yet this happened on Saturday. Do not deposit money into this website please.

May 17, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Stolen my money from account

Stolen my money from account

May 1, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

Rated 1 out of 5 stars

Scam site

Do not play,I paid by visa but when I wanted to withdraw it said visa method was not available.

May 16, 2025
Unprompted review
Fatpirate logo

Reply from Fatpirate

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

fatpirate.com team

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