favros.co.uk Reviews 238

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices and competitive offers, often noting that products are more affordable than elsewhere. The delivery service is consistently praised for its speed and efficiency, with many items arriving earlier than expected and in good condition. People also appreciate the straightforward ordering process and the quality of the products received. However, some customers also noted issues with delivery, such as parcels being left in exposed locations or experiencing delays. A few other people also felt that communication regarding order updates could be slow, and in some instances, products arrived damaged, incomplete, or were not dispatched at all.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising the speed and... See more

Product

Reviewers mention positive feedback about product, often highlighting competitive pricing and accurate online... See more

Price

Clients share positive opinions on price. Many customers found the prices to be competitive and fair, with... See more

Service

People report positive experiences with service. Many consumers praise the excellent service, quick delivery,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more


Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick and easy

The process was quick and easy, however, no tracking was provided so I didn't know when the package was arriving.

January 5, 2024
Unprompted review
Rated 3 out of 5 stars

The purchase and delivery side of…

The purchase and delivery side of things were really good, although the item was described as damaged packaging, which I was happy to accept. However, there was no attempt to properly package up for transit or try to protect the exposed light. Part of the box was torn away exposing the light to damage, which was cling filmed up and sent off. Imagine this ceiling light being thrown around in the back of various vans with no protection at all.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Fast delivery, excellent customer service and amazing product. Hadn't heard of them before but really delighted with the outcome. Ordered the wrong item initially, they took the return back free of charge from my home address and the new one arrived in a few days.

November 20, 2023
Rated 5 out of 5 stars

Great service

No hassle to order , competitive prices , very quick delivery.
Would happily order from this company again.
Thank you Coshos 👍

November 26, 2023
Rated 5 out of 5 stars

It was plain sailing ordering online

It was plain sailing ordering online. Easy to navigate . The price of my Marshall Stanmore 2 was unbelievable couldn't find the same price anywhere else.It was delivered within 2 days of me ordering.
I would highly recommend COSHOS.CO.UK and would buy from them again. Once again my thanks go out to you all at COSHOS.CO.UK

November 23, 2023
Rated 5 out of 5 stars

Great experience, good seller

I was a bit concerned but all is good! I was unsure about using a company I had not heard from before, but they had the best price. Fast order confirmation, swift order collection booking from a well known courier and very swift delivery. Honestly almost as fast as Amazon Prime...and at a weekend too! Goods are brand new and branded, not dodgy returned goods etc. well done. A+

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised and will use company again.

Had never heard of this company so was reticent before ordering. Read the great reviews from others though and then decided to order the kettle and toaster set and see what happened.
The price of the item was extremely competitive and the item was delivered ( all in one piece 😀 ) within two days. An excellent service thank you. I shall certainly use the company again.

October 12, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look