favros.co.uk Reviews 238

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices and competitive offers, often noting that products are more affordable than elsewhere. The delivery service is consistently praised for its speed and efficiency, with many items arriving earlier than expected and in good condition. People also appreciate the straightforward ordering process and the quality of the products received. However, some customers also noted issues with delivery, such as parcels being left in exposed locations or experiencing delays. A few other people also felt that communication regarding order updates could be slow, and in some instances, products arrived damaged, incomplete, or were not dispatched at all.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often praising the speed and... See more

Product

Reviewers mention positive feedback about product, often highlighting competitive pricing and accurate online... See more

Price

Clients share positive opinions on price. Many customers found the prices to be competitive and fair, with... See more

Service

People report positive experiences with service. Many consumers praise the excellent service, quick delivery,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful Company to deal with! I bought quite an expensive kettle a little under 2 years ago. Unfortunately, the on/off switch became defective and I emailed Favros with my grievance. To be ho... See more

Rated 5 out of 5 stars

I was not 100% sure about Favros. The price seemed too good. However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly. Delivered ahead of expected... See more

Rated 5 out of 5 stars

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

Rated 5 out of 5 stars

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... See more


Company details

  1. e-Commerce Service

Written by the company

favros.co.uk - Excellence, Delivered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Hadn’t heard of, or used, Coshos before so was worried at first as no confirmation of delivery date on receipt of order email. However, excellent tracking of order by email and goods arrived ahead of estimated delivery date. Would use again and the bonus is no delivery charges in UK

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

08 March bought Kenwood multipro…

08 March bought Kenwood multipro compact food processor FDM302SS
I bought with trust and never believe just grind the onions and smoke come out stop working my day spoiled my money waste 0 star with in 30 days that grind finished

April 12, 2023
Unprompted review
favros.co.uk logo

Reply from favros.co.uk

That's very unfortunate and we apologise for the inconvenience. We have started the return and refund process as requested. Many thanks.

Rated 5 out of 5 stars

Trust worthy site

Checked this website out using Trustpilot and saw they had goud feedback. Bought a new Woods dehumidifier from them for at least £40 less than other online retailers. Quick delivery too although they say it can take up to eight days to process and dispatch an order

January 19, 2023
Rated 2 out of 5 stars

Part missing order

Ordered two pillows. Only one came but was still charged for two. When I complained they checked with the warehouse and found they only had one in stock so I couldn't get the other pillow. So obviously an issue between stock control and updating their website. Refund of missing pillow was quick however.

December 16, 2022

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