I went for the wheel swap with my Volkswagen CC. The price quoted was good, but I wanted to make sure it was the final amount. Kai explained that it was, as long as the wheels on my car were struc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came here after reading the reviews in here and it was absolutely great to have a fantastic experience with professional experts who are honest and treat customers with integrity and respect. I had... See more
Guys honestly thank you so much for refurbishing my Ford Focus ST wheels. They were a mess and I really did wonder if you could save them. All I can say is WOW, I never get emotional about thing... See more
Excellent customer service. I came from Oxford to get exchanged silver powder coated alloys for my children's Range Rover Evoque. Kai kept me informed via email and cell phone regarding when the all... See more
Company details
Information provided by various external sources
First Aid Wheels is one of the best wheel repair centres in London for full factory refurbishment and possibly the only one that offers a full repair service including straightening, welding, re-finishing and customising.
Contact info
174 Mill Lane, NW6 1TB, London, United Kingdom
- 02074350941
- info@fawheels.co.uk
- fawheels.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst customer service I ever…
Worst customer service I ever experienced, receptionist has no people skill or knowledge, who ever deals with the Facebook page or the whats app number is extreamly stupid and slow, took 2 weeks to get back to me and no sorry for the delay, insted I had to do the homework for him. Stay clear
Top job
Top job, nice guys. Went for a refurb swap out. Replacement wheels were genuine VW as promised and were expertly refurbished to a standard very close to OEM. Quality of service was second to none with even the provision of black weights to match the inside of my wheels. Only slight down side was the very small yard and the fact they're very busy, and the extended time the job took. Otherwise all good and deserved of 5 Stars .
Thoroughly disappointing experience
Thoroughly disappointing, unfortunately.
They failed to repaire my car in time even though I had a strict deadline imposed (had to return to Paris after attending the Chelsea Flower Show), and the staff was both badly mannered and seemed to enjoy ripping off customers.
Strongly recommend avoiding this vendor.
Excellent Customer Service
Excellent customer service. I came from Oxford to get exchanged silver powder coated alloys for my children's Range Rover Evoque. Kai kept me informed via email and cell phone regarding when the alloys will be ready to come in for the exchange. The price was very reasonable for the set of wheels. On meeting Kai, he was very friendly, polite and courteous. He also inspected my tyres for health and safety and legal requirements, as they were to be removed from the old alloys and put on the new alloys. Kai's team of workers were very nice to meet as well. I highly recommend this company for alloy repairs, refurbishments and exchanges.
Guys what can I say!....last year you…
Guys what can I say!....last year you powder coated my partner's mini wheels and just recently done my skoda octavia wheels...my god absolutely fantastic job on both cars,the transformation is second to none 👏 'brilliant very well done. I recommend you to anyone. 👍 thank you!
EXCELLENT MINI COOPER ALLOY WHEEL…
EXCELLENT MINI COOPER ALLOY WHEEL EXCHANGE, Absolutely first class guys work fast to swop out newly powder coated alloys for my kerb and pot hole damaged originals.
Colour change, tyre swopping, balancing and new valves all included so use the opportunity to purchase web tyres & save extra on future replacements !!
Took about 90mins overhaul working from the Hampstead garages, the price was good, they were open and honest about damage not seen before the exchange for which they charged £10 for extra welding & £24 for a buckle, they showed me on the rotating machine..
Now if you want showroom garage experience go to a MINI center and pay triple the price, these guys do a marvelous job working from less attractive conditions and I recommend them without reservation !
Guys honestly thank you so much for…
Guys honestly thank you so much for refurbishing my Ford Focus ST wheels.
They were a mess and I really did wonder if you could save them.
All I can say is WOW, I never get emotional about things like this but the job you have done is above and beyond my expectations.
You are an asset to the car industry and thanks for being so professional and getting the wheels looking brand spanking new again.
Mercedes wheels refurbished
Had wheels on my Mercedes replaced. Diamond cut with gloss black inserts. They look great. The service that Stan and the team provide is excellent. I have only one minor gripe, the wheels should have been dressed once fitted. When I got home I cleaned and dressed the wheels then they sparkled in the sun.
Very pleased with this company …Could not fault them.
Very pleased with this companies services. Had a wheel exchange done swapping my Range Rover sports diamond cut silver wheels for a powder coated gloss black wheels set. I had read about some negative comments posted and was very relactant to use this company however the level of service I received was plesently surprising. All went just as agreed and I have a professionaly finished high quality gloss black, like for like set of Range Rover wheels now making my RR just stunning. A special thanks to Stan who saw my job from start to finish who is undoubtably an assert to Firstaid Wheels. A super staff, friendly and extremely knowledgeable. Have no hesitation in recommending this company.
Horrendous experience
Horrendous experience
Damaged my car whilst getting a wheel replaced and then spent 3 months trying to get them to cover the damage.
Quality workmanship
Went there today to have several wheels straightened, they did a superb job and were professional, friendly and knowledgeable. Thoroughly recommended.
I Regretted Going To This First Aid Wheels. Consider Another Company People!
I regretted going to this First Aid Wheels. The management are phony, dishonest, deceptive and rude. I spent over £1,100 and I've been struggling to forgive myself ever since for taking my vehicle X1LEJ to them. I would have rate so called First Aid Wheels ZERO STAR if I could.
If First Aid Wheels is the only company left in UK, I will take my vehicle or alloy wheels to another country to have any bodywork or wheels refurbish.
Excellent, efficient, friendly, quick, inexpensive service.
The team at First Aid Wheels are all friendly and helpful. I have been taking my car to them for several years and have always received excellent treatment. I believe their prices are extremely competitive and the service is first class. I will continue to use First Aid Wheels for the foreseeable future.
Fantastic customer service .
Fantastic customer service .very helpful staff. Top quality job .thank you .definitely highly recommend. 5 star
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








