Facebook Reviews 18,158

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it virtually non-existent and difficult to reach a real person. Customers also frequently report issues with account management and the appeal process. The website and user experience are criticized for being buggy, having redundant updates, and being flooded with irrelevant ads and spam, making it difficult to connect with friends and family. Some people were satisfied with the platform, finding it a convenient and engaging social tool for staying connected and discovering content, with useful features like groups and marketplace. However, some customers also noted concerns about the marketplace's reliability and the platform's algorithms limiting the visibility of posts from friends and family.

What people talk about most

Social media

Reviewers highlight significant dissatisfaction with social media platforms, particularly Facebook. Many... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that the site is... See more

User experience

Customers consistently note negative experiences with user experience. Many reviewers report being... See more

Customer service

Users describe negative interactions with customer service, consistently reporting a lack of human support... See more

Service

Customers expressed significant dissatisfaction with the service. Many reviewers reported issues such as cars... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My dears, a warning to you and others: if you're interested in buying a roof box for your car, be careful. This guy has several ads on Facebook: "Roof box for sale UK," "Roof box for sale UK," and onl... See more

Rated 1 out of 5 stars

Facebook deleted my account for good with no way to appeal because of sarcastic joke in perimenopausal group. I have Asperger syndrome and Fb was my only way to stay in touch with people. I lost all... See more

Rated 1 out of 5 stars

So FB has been kicking a number of people off their long standing accounts for no apparent reason. In order to appeal, a person has to log in. But you cannot log in, because they now want to scan your... See more

Rated 1 out of 5 stars

My account was suspended for 180 days. They did not tell me why my account was suspended so I made an appeal. According to them, appeals usually take just over a day to review, it has now been a week.... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

18K reviews

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Rated 5 out of 5 stars

TICA TRUST LEGAL: Sophisticated Counsel for Credible Professionals

TICA TRUST LEGAL: Sophisticated Counsel for Credible Professionals

This is the second time I’ve had the pleasure of engaging Trust Legal—first for a lost TRC card replacement (see original post below) and now for taxes—and they’ve been fantastic both times.

In my experience, they provide a high caliber of service: immediate responsiveness, transparent and reasonable costs, and successful resolutions.

I have also referred several colleagues to the firm, and the feedback has been universally positive.

For credible, high-level professionals with realistic requirements who need sophisticated expert services, Trust Legal is an invaluable partner.

Thank you again for the stellar work.

Most gratefully,

Dr. John R. Baker

Previous Post (2025)

Dear TICA Trust Legal,

I would like to express my sincere gratitude for bringing the replacement TRC process to a successful conclusion.

The TRC was processed successfully, and I made my flight on time.

Having a TRC go missing is inconvenient; replacing it can be a major challenge, involving confusing paperwork, time-consuming steps, and stressful procedures.

Your dedicated and experienced team recognized this and took charge, start to finish. Great Job! Thank you.
Best wishes,

Dr. John R. Baker

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

False suspension

Yesterday i was scrolling through reels suddenly my id got suspended without any reason like seriously? Wth is this millions of ids r getting suspended even my id was pvt no automation etc things happens still wth r they doing im done with this app im very frustrated wht if someone commits suicide u will held responsible for this

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

My facebook account was disabled…

My facebook account was disabled without any reason apparently, i download my facebook information and i notice i was hacked, meta don't have a response and don't help me with this issue, My account was unfairly disabled, i have so many memories, chats, photos with my friends and family and this is so unfair.

May 6, 2026
Unprompted review
Rated 2 out of 5 stars

I have been scammed yet again on…

I have been scammed yet again on Facebook. These people selling their stuff are bad. I have bought several items over the years and it is all Chinese tat. 1) Tiffany style lamp - the electric cable burnt through. 2) Bought clothing - none of it fitted. 3) Bought pills - had conflicting dosages, could of got them a third of the price from E-Bay, only had half the amount of pills stated and the ingredients had 20mg not 50mg as advertised.4) A toy that I could of got a third of the price elsewhere to name a few.....Also on the same day Facebook apologised for Banning me for a month, they blocked me for 24hrs for messaging somebody regarding a charity .

May 6, 2026
Unprompted review
Rated 2 out of 5 stars

good for social engagement, bad for marketplace

good for social engagement, messenger.

marketplace has gone to hell. i may update this rating but it's a bunch of facebook profiles made in past year or current year. lowballers that you can't really report (we'll see) just to spam you long enough so they can leave you a bad rating when facebook allows it. terribly run company in my opinion.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Facebook's customer service stinks

My account was taken down on 4/1/26 they said it "may have" been hacked and I needed to prove my ID. The credit card I was given to use is long gone and expired. They tried to send an SMS to the wrong phone number. Their help page cannot be accessed. I have constantly been trying to contact them and gave them the right phone number but they have failed to respond I appealed to the Better Business Bureau but that too was ignored. I've tried everything! Shortly before this happened I was harassed on fb by an obsessed stalker. I blocked her and reported her, fb said she violated their community standards. I'd hoped that was the end of it but maybe it wasn't. I would not put sabotaging my account beyond her she's a real wack job. Facebook's behavior is totally unacceptable and very poor.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

You have revolutionized the World

You have revolutionized the World. Thanks to you I had a virtual trip to the past. I always wanted to see town of my birth before the II world war. It was one of my biggest dreams. Now I can leave away this world in peace. My soul has found its way... Thanks 👍🏻

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Full of Trolls and channels supporting…

Full of Scammers, Trolls and channels supporting the actions of psychopaths & interlopers..
The support is more concerned about hurting their feelings than them killing people to steal their land..
Don't know why I came back after years of avoiding but I won't make that mistake again..
Do NOT Recommend!

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

Terribly made app and awful for…

Terribly made app and awful for business - I am constantly having to fix things to use this app. Even to change out of date info is impossible. Advertising is so bad. The meta suite is horribly put together. There is no help ever available.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Facebook is literally a joke

Facebook is literally a joke, after taking a survey on Facebook about their services they disabled my account for eternity ! here is what I got from them :

"Your review was unsuccessful

Hi Muhammad,
Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Terms of Service. You can’t request another review."

All they claim is not true, they disabled my account because I told them my honest opinion in the survey. They even disabled all my Facebook pages and even my Instagram account. Some of my pages are business pages and I can't access them again. I spent a lot of money of them and now I don't have any Idea how to access them again, maybe I should shut them down entirely because I'm not willing to use any of the Stupid Meta Services again.

Don't do my mistake, Stay away from Meta and stay safe

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

I am an administrator of a massive…

I am an administrator of a massive community (75,000+ members) dedicated to free animal rehoming. Our team works tirelessly to follow every guideline, yet Meta’s automated moderation has proven itself to be fundamentally broken and dangerously incompetent.

Their "advanced" AI is currently incapable of distinguishing between veterinary vaccinations ("shots") and illegal firearms sales. Because our members are responsible pet owners discussing medical records, the bot is flagging "dog shots" as weapon sales.

Worse than the initial mistake is the "infinite penalty loop." Every time our moderation team manually approves a harmless post about a dog’s medical history, the bot interprets our moderation as "approving gun sales" and automatically extends our group restriction. We have been moved from May 4th to May 8th with zero way to appeal or speak to a human.

Meta has essentially removed human oversight, leaving massive communities to be governed by a retarded (for lack of a better word) algorithm that doesn't understand basic English context. If you run a group for animal welfare, beware: Meta’s bots will mistake your vet records for a gun range and shut you down without a second thought. Total failure of leadership and technology.

May 3, 2026
Unprompted review
Rated 1 out of 5 stars

Unjustified Restrictions on Original Content

Right after I made a few reels, my account was automatically switched to professional mode. Immediately after that, my views started being limited, with the platform wrongly flagging my original content as problematic. My content is original, yet it was treated as suspicious without any clear reason.
Even after I deleted the flagged content, the restriction remained. For months now, every single post has been marked as limited, even though the page with the so-called “problematic” content is completely empty.
I have submitted multiple complaints and reports. Not a single one has received a response.
This is unacceptable. There is no transparency, no accountability, and no support.
If zero were an option, that would be the correct rating.

May 3, 2026
Unprompted review
Rated 1 out of 5 stars

Predatory surveillance company

Consistently and shamelessy caved in to the Trump administration and is now asking for personal ID for people who simply want to make an account. They are one of the highest contributors to this dystopia and I wish the absolute worst for them in the future.

May 2, 2026
Unprompted review

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