Dreadful
Dreadful
Haven’t received goods despite constant emails to this company also BEWARE they don’t respond to emails so not a hope in hell of getting your money back THIEVES
July 29, 2025
Unprompted review
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Company details
Written by the company
Total Treasures is a Family Run Company. Celebrate special moments with our 25 years of gift-giving expertise. We promise exceptional service and unique, quality gifts. Our aim is to make each and every customer feel special.
Contact info
19 Jefferson Walk, ST16 1WF, Stafford, United Kingdom
- 07535564380
- info@fbcandlelight.co.uk
- fbcandlelight.co.uk
2.8
Average
16 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really easy to order and fast delivery
Really easy to order and fast delivery. What's not to like.
December 19, 2024
Love it it really pretty when lit and…
Love it it really pretty when lit and it sends smells out all day easily to clean as well I do recommend buying it
December 28, 2022
Wax warmer is beautiful
Items packed really well the wax warmer is beautiful easy to use the online ordering great that the postage was free.
Have bought my second one
February 21, 2022
Reply from Total Treasures
Hi I’m really sorry to hear that your items haven’t yet arrived, they have been shipped to you, if you had contacted me I could have sent the postage details to you and chased up the delivery for you. Hopefully they will arrive with you soon, but please let me know if they don’t so that I can trace them for you.
I love FB Candlelight
I love FB Candlelight! Easy to use website, a wide range of scents, melts, candles etc! Smell absolutely fantastic, real quality products at really good prices. A very quick delivery, kept up to date with pre-ordered items. Will definitely be back for more!!
August 20, 2021
I haven’t even received my order
August 20, 2021
Reply from Total Treasures
I’m really Sorry that your disappointed about your order, as it stated on the item at the time the item was on pre-order which i informed you of the expected delivery date when you contacted me.
As promised the Pre-orders have arrived and your order is now on its way to you with the promised free gift.
Great service
Great service - the wax lamp I ordered is beautiful, great value for money, delivery was quick & efficient would defo recommend this company...
February 26, 2021
Lovely electric wax melt
Lovely electric wax melt - I have recommend to my friends and family
February 24, 2021
Very quick delivery would definitely…
Very quick delivery would definitely recommend. I am in love with my new wax melt definitely buy again.
February 15, 2021
Really quick delivery
Really quick delivery, snow fairy candle smells divine and I can’t wait to use the bath bomb, thank you so much!
December 18, 2020
Unprompted review
Reply from Total Treasures
Glad they got to you quickly, and your enjoying the candle.
The wax melts are fabulous the…
The wax melts are fabulous the beautiful aroma lasted was still there the next morning and I’d blown the candle out the night before. Wax melt holder looks great and super value for money
October 4, 2020
Unprompted review
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