FDM Solicitors Reviews 183

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making them feel at ease and well-supported throughout their claims. Many highlight the exceptional customer service, noting clear and consistent communication, quick responses, and a genuine understanding of their situations. The service provided is frequently described as efficient and straightforward, with many appreciating the ease of the overall process. However, some people expressed dissatisfaction with the firm's services and overall experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Service

Customers had positive experiences with service. Many reviewers found the process quick, hassle-free, and... See more

Claim

Reviewers highlight positive aspects of claim. Many customers report a professional and efficient process,... See more

User experience

Customers consistently note positive experiences with user experience. Many found the process easy, fast, and... See more

Based on these reviews

Rated 5 out of 5 stars

Rizwana and the team did an excellent job handling my case, from start to finish. They were attentive, assertive and definitely knew what they was doing. The balance of professionalism and friendly ap... See more

Rated 5 out of 5 stars

Lucy who was my solicitor was absolutely brilliant. She cared and it wasn’t all about the compensation. She made sure that I was protected from incomplete works. The timeframe for which was agreed wit... See more

Rated 5 out of 5 stars

Would highly recommend using FDM, Dave Jackson the advisor who guided me through the sign up process was brilliant, he told me in easy steps what I needed and what will be happening. He went above... See more

Rated 5 out of 5 stars

I want to thank Riswana Ferdous and the team for their support. Their clear and consistent communication made the whole process much easier to understand. They took the time to explain each step of th... See more


Company details

  1. Legal Services

Written by the company

Legal firm specialising in Housing Conditions Claims and Financial Mis-selling. Our solicitors represent social housing tenants in actions against their landlord and in high-value financial disputes. FDM is based in Manchester city centre and represent individual and business clients across the UK alike. Our offices are open Monday to Friday. For a no-obligation telephone consultation with a member of our team please call on the number below.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Daneen has been amazing

Daneen has been amazing, really quick process and they are straight on it and it’s hassle free I highly recommend this company with any housing disrepair problems you
May have it’s quick and easy to do and they are friendly and easy to talk to

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Lucy was BRILLIANT

Lucy who was my solicitor was absolutely brilliant. She cared and it wasn’t all about the compensation. She made sure that I was protected from incomplete works. The timeframe for which was agreed with the housing association. She added these conditions to my case so that I can go back to her if they take longer or I’m moved back and the problems are not resolved.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

From the initial call to the whole…

From the initial call to the whole process , very professional , had a claim sorted for me within a few hours , the whole process was easy and I am very happy with all the help I have received

September 23, 2025
Unprompted review
Rated 4 out of 5 stars

On bigin I thought they r a scam but…

On bigin I thought they r a scam but after bee talking on phone and buy text messages and emails I feel confident and honestly I advise and one if they have mold damp etc contact FFM solicitors they r brilliant 5 stars 🌟 thanks FDM for the help and suport

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, thank you!

Pleasure to work with.
My file handler was Katie Morgan. Katie has been very clear and concise throughout. I was always in the know with regular contact every step of the case. If I had any queries or didn't understand something, explanations were met and in a timely manner.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Graeme Balenski

The person I spoke to, Graeme Balenski, as very helpful. He asked straight forward easy to answer questions and was also super friendly.

August 15, 2025
Unprompted review

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