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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and dedication, highlighting their helpfulness in resolving issues and providing unwavering support. The service is frequently described as efficient and stress-free, with many people appreciating the thorough handling of their claims and the positive outcomes achieved. Reviewers often mention feeling well-informed and supported throughout the entire process, with staff going above and beyond to ensure satisfaction. However, some customers also noted issues with communication, mentioning that responses were sometimes slow or that they felt ignored. A few people expressed dissatisfaction with the handling of their claims, citing unfulfilled promises regarding repairs and a perceived focus on financial gain rather than client needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, highlighting outstanding customer service and efficient handling of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Claim

Reviewers express satisfaction with the claim process. Many customers highlight the professionalism and... See more

Customer communications

People report ambiguous experiences with contact. Many customers praise the regular and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

Sjs Legal has been dealing with my housing disrepair claim against my housing association. Daniel Maddox has been really helpful and has put a lot of time and effort into helping me get the issues re... See more

Rated 5 out of 5 stars

Over the course of five years I have dealt with Dan Maddox and Ste Weston and I can’t thank them enough for what they have done for me. They fought till the end and even got unsatisfactory works compl... See more

Rated 5 out of 5 stars

I want to express my deepest gratitude to my legal team for standing by me during one of the most difficult periods of my life. In the midst of my despair, your guidance, professionalism, and unwa... See more

Rated 5 out of 5 stars

I have had a long and arduous battle with my housing association with a leak in my bathroom. 8 years later I came across SJS Legal and they took over my fight. I cannot put into words how support... See more


Company details

  1. Legal Services
  2. Law Firm

About Sjs Legal

Written by the company

A modern progressive law firm specialising in civil litigation compensation claims including personal injury, data breach and financial misselling.

Over the years, we’ve recovered substantial compensation for our clients thanks to our modern, innovative and approachable team of legal experts. We put you at the heart of everything we do and your personal, dedicated solicitor will be with you every step of the way, offering clear, honest advice from start to finish.
Visit our Website Contact us Instagram LinkedIn
Do you have a potential claim?

contact us today on

0151 909 6120

or email us at

Info@SJS-Legal.co.uk

Get in touch with us today for your FREE consultation and find out if you have a potential claim with us today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

151 reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have been working with SJS for my…

I have been working with SJS for my housing disrepair against my housing association. They have been so helpful, always keeping us updated, doing everything that was needed!
Had an amazing outcome, couldn’t recommend anyone else!
Thank you so much for your help for our situation!!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

SJS went above and beyond to help me with my claim, they were persistent in chasing for information and getting the best outcome they could for me and my family. Outstanding customer service!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Well where can I start Ste Weston and…

Well where can I start Ste Weston and his team were superb, they kept me upto date with a weekly call or more contact if it was needed. From start to finish they took all the hassle away from me. SJS have a great asset in Ste Weston and his team. Would recommend.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant with my housing problem

I really thank SJS for all their help with my problems with my housing I have had a damp patch in my living room which spread right down the wall and a bedroom for 2&1/2 years and the brilliant team at SJS got it sorted and the housing has finally fix it I sat in the living room with it when I fractured my right foot and had a chest infection then 18 months later I fractured my left foot and the team were brilliant and kept in touch to make sure I was ok cant thank them enough

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thanks Daniel Maddox at…

I would like to thanks Daniel Maddox at Sjs legal for his service if it wasn’t for him my house would never get done by the council thanks again Dan 1000% will be recommending Dan to other thay went through what I have go through to get there house done

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ive had issues for over 3 years of…

Ive had issues for over 3 years of reporting jobs to local housing to repair and nothing came of anything , until I was put in touch with SJS Legal and I must say they've been superb , great support and communication all the way throughout and also all jobs outstanding have been completed, cant thank them enough, great company and super professional team that really do great jobs for us people that just get ignored. Advise to anyone struggling to be heard about housing repairs , please contact and let these guys take care of it, special thanks to Emily who was involved in my case .

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

“I’m extremely grateful to SJS Legal…

“I’m extremely grateful to SJS Legal For All for their outstanding support. They helped me through a very difficult housing situation and guided me every step of the way until the issue in my flat was resolved. Their professionalism, patience, and genuine care made a huge difference during a really stressful time. I highly recommend them to anyone facing housing problems—they truly stand up for their clients.” Special thanks to Gary Borthwick for very professional, respectful and polite throughout the process

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Won't go away

Cold callers come to door and didint even say who they were i thought they were bury council coming anout my mold, I have autism so dont handle these situations well

Months later won't stop hassling me saying that of i dont answer i could be charged pretending I signed documents which I never did as the email they had wasn't mine

Few months later still trying to call me which is causing me to be on edge its difficult with autism and feel there trying to take advantage of me at this point.

December 16, 2025
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Dear Josh, thank you for sharing your concern which we take seriously. Can you please contact us on 0151 909 6120 or email info@sjs-legal.co.uk so we can understand your concerns further

Rated 5 out of 5 stars

Absolutely great to work with.very…

Absolutely great to work with.very understanding keeps you up to date and keep you informed.very happy with the outcome.

December 16, 2025
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Dear Eileen, thank you for your positive feedback and sharing your positive experience, we are glad to reached this outcome for you. Kind regards, SJS Legal

Rated 5 out of 5 stars

They have been with me every step off…

They have been with me every step off the way giving me excellent advice I am very happy with their services thank you

December 9, 2025
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Dear Miss Reading, we are delighted to hear how supported you have felt and happy with our services, we are delighted to have got that outcome

Rated 5 out of 5 stars

My claim was dealt with very…

My claim was dealt with very efficiently and I am pleased with the way it was conducted,very professional and polite and everything was explained in a detailed manner would recommend them to my friends and family.

November 27, 2025
Unprompted review
Sjs Legal logo

Reply from Sjs Legal

Dear Lesley, we are delighted with your feedback and great to hear you would recommend us, kind regards

Rated 5 out of 5 stars

Ste Weston went above and beyond to…

Ste Weston went above and beyond to help me with the repairs I was having with BCC. He kept me informed regularly with emails and phone calls. He was very polite and understanding of my issues. He would raise any concerns I had and chase up repairs that still needed to be done.
Thank you so much for all your help.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent with my disrepair claim

I could not thank ste weston and everyone at sjs enough for always doing there utmost to help and support me and my family though this process my landlord have made it so difficult for them but they have not given up and have always been in full contact with me and always there to answer any questions or worrys I had I could not thank them enough for getting my long list of disrepairs all completed and making my house safe for me and my family so thank you again iam forever grateful and will recommend to anyone that needs one of your services because they won't find better

November 4, 2025
Unprompted review

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