Fearnottarantulas Reviews 75

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for being helpful, kind, and knowledgeable, making interactions pleasant and informative. The customer service is frequently highlighted as top-tier, with many appreciating the quick responses and personalized approach to questions and concerns. Reviewers consistently report that the products, particularly tarantulas and other arthropods, arrive healthy, well-packaged, and thrive after purchase. However, some people were dissatisfied with their experience, reporting that some purchased animals died shortly after arrival and that customer service was unhelpful or rude, even blaming customers for issues. These reviewers also mentioned issues with incorrect labeling of products and a lack of accountability from the company when problems arose.

What people talk about most

Product

People report positive experiences with product, with many customers expressing their love for the tarantulas... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently reporting that their purchased... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Order

Customers consistently note positive experiences with order, with many reporting multiple successful orders... See more

Staff

Reviewers consistently express high satisfaction with the staff, describing them as dedicated, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone is always helpful, kind and knowledgeable. I did a lot of research when looking for my first tarantula, and saw they were not too far, so I made a road trip with my husband, and they not only... See more

Company replied

Rated 5 out of 5 stars

I have bought 7 spiders from them all have came happy and healthy . They offer options that other sellers don't. They make it clear what's expected of me when buying and what to expect from them when... See more

Company replied

Rated 5 out of 5 stars

I've kept tarantulas for nearly 10 years, and the majority of my collection has come from Fear Not Tarantulas. I've had some tarantulas shipped, and others were picked up in person. All arrived safe... See more

Company replied

Rated 5 out of 5 stars

Fear Not has been an amazing company to order from. They have a description and care instructions for the animals, an easy payment process, overnight delivery, and a live guarantee even if your ship... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I absolutely love my tarantulas

I absolutely love my tarantulas. The setup was easy. They arrived healthy.Both ate the same day they arrived. It’s been 16 days since I’ve had them, and they seem to be thriving and growing. Thank you for such a wonderful experience and beginning to a lifetime of enjoyment.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I have been getting tarantulas for the…

I have been getting tarantulas for the last four years, pretty much since I started in the hobby and probably have ordered half of my spiders from Fear Not (and I have a lot lol). Every spider has always been wonderful, healthy, and shipped perfectly. I exclusively use them for online ordering and don’t order from anyone else. Highly recommend them!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fear Not Tarantula is the absolute best

Fear Not Tarantula has the healthiest baby slings and the most dedicated awesome staff. I have bought from them many times and have never once had an unpleasant experience. They are top notch. They do everything in their power to provide the best safe packaging for the slings, they are great with communication and offer the best advice for husbandry and sling care and go above and beyond to ensure the best experience for both you and your growing little spood. They are amazing and have great customer support. If you're looking to buy a tarantula, or are new to the hobby, they can help you get started. I've bought probably around 30 tarantulas from them. I've also bought scorpions and tailless whip scorpions that are all still thriving to this day. Their animals are NOT just animals to be sold. They actually care. They show it in the care they have shown their T's both in shop and in delivery and the experience they provide to people like you and me. You can't go wrong with fear not tarantulas. I highly recommend. Tanya and her team are the best

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend them enough! Phenomenal all around!

I have placed 10+ orders from FearNotTarantulas since my first back in 2020 and have had nothing but positive experiences with them! Every tarantula, scorpion, tailless whip scorpion, beetle, and true spider that I have purchased from them has arrived healthy and active. I cannot recommend them enough! Phenomenal customer service with Phenomenal animals at great prices especially during their fun sales like the mystery events! What more could you want from a tarantula shop?

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a complete package and a few…

Purchased a complete package and a few other invertebrates in January 2026 and this company was awesome! Super well packaged and safe cute little tarantula slings that were very active after their trip. Highly recommend as they’ve also been super prompt with replies and patient with any questions I have.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Shop, Friendly Staff

I am fairly new to tarantula keeping and just found out about FNT over the past few months. I have a lucky enough to work only a few miles from the store, so am able to stop in every once in a while when we place an order. The staff is great, and the slings are thriving! I highly recommend this store.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Love this place

Love this place! They are quick to respond, highly communicative, very knowledgeable and really care about their animals. I highly recommend.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love fear not tarantulas

I love fear not tarantulas! Tanya and her crew are amazing! Theyre knowledgeable, fast to respond and are extremely fair. Hoping they get a few tarantulas i've been waiting for back in stock. 😁

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

I’m a first time keeper

I’m a first time keeper. Got my first order in October 2025. Six months later my four tarantulas are thriving. I got The Walk in the Park mystery box. In it was a GBB and a Lasiodora Klugi. I also got a Mexican Redknee and Curly Hair. The communication via email was on point I got responses within the 24hrs I sent one with questions. Now that the weather is warming up I plan to order more T’s from FearNot especially they allow home deliveries as I have no hub near me.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 3 tarantulas from FnT and…

I ordered 3 tarantulas from FnT and they are all thriving! I requested the packages so it came with their enclosures and they are the perfect size and came with everything! They were very professional and the tarantulas were beautiful. Highly recommend 10/10

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Fear fear not

We have purchased tarantulas from fear not and several other companies in the past. This last purchase we found the tarantula on its back less than 24 hours after it arrived. We assumed it was molting and left it alone. The next day it was obviously dead. We contacted them and they asked for pictures of the t and the enclosure (they provided the very cheap enclosure). After providing the pictures they essentially blamed it on us for picking up the tarantula 3 hours after it arrived and not within 2. They were nice enough to tell us we could buy another tarantula from them to replace it but that was the extent of it. It was alive and well when we picked it up, and only died after putting it in their enclosure. Would have liked some accountability from the team. We have owned over 20 tarantulas and this is our first time having one die less than 24 hours after receiving it.

May 7, 2026
Unprompted review
Fearnottarantulas logo

Reply from Fearnottarantulas

Hi Travis. We are so sorry that happened, and on your first order with us as well. As we indicated in the email we sent, we do require that we are made aware of any problems within 2 hours of the package being ready for delivery. These are living creatures and we want to make sure they are taken care of as soon as possible after the journey. As long as we are made aware of any concerns at all within that time frame, we always extend the live guarantee to put our customers mind at ease. We did not hear back from you for 2 days, so your spiderling was not covered under our live guarantee. The spiderling you purchased was during a sale and it was half off so we did offer to get another one to you at the sale price that is not running any longer. It is so important to get to animals that are shipped to you as soon as possible to get them off to the best start possible. These things are very clear in our terms of service as well as the email we send out with the shipping details. Most FedEx places have climate controlled areas for the boxes, but not all have the best environment. This also ensures the animal is unpacked and housed quickly. We have one of the lowest doa rates in the industry because of our shipping standards. Once a customer has a spiderling we have no control over the environment though. We do offer a 30 day guarantee if spiderlings are purchased in a "Complete Package" which includes the habitat, food, and foliage. We know the spiderlings we ship are healthy because we only have to replace spiderlings offered with a 30 day guarantee about 5-8 times each year, and we ship thousands out each year. We have these things in place for the safety of the animals we ship.

Rated 5 out of 5 stars

FearNot is amazing

FearNot is amazing. They communicate quickly and clearly. I have had a great experience with every single interaction I have had with this company. Also, they have great sales, special events, and information available as well as a good variety of species. I seriously love FearNot and they are the first name I list when recommending where to get a tarantula/invert from.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

They are top-quality tarantula vendors…

They are top-quality tarantula vendors as well as educated on many different species & husbandry. I have had one order in the past that had a wrong spider & they let me keep the oopsie spider and sent me the one I wanted, no charge! I also recently suffered my 1st tarantula loss & they did not judge me & helped me troubleshoot what caused my loss. No other tarantula shop that excels their service. Do recommend!! 🕷🕷🕷

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great people

I've been ordering from FNT for years. I always have great service. My t's arrive healthy and lively.

May 5, 2026
Unprompted review

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