Fearnottarantulas Reviews 75

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for being helpful, kind, and knowledgeable, making interactions pleasant and informative. The customer service is frequently highlighted as top-tier, with many appreciating the quick responses and personalized approach to questions and concerns. Reviewers consistently report that the products, particularly tarantulas and other arthropods, arrive healthy, well-packaged, and thrive after purchase. However, some people were dissatisfied with their experience, reporting that some purchased animals died shortly after arrival and that customer service was unhelpful or rude, even blaming customers for issues. These reviewers also mentioned issues with incorrect labeling of products and a lack of accountability from the company when problems arose.

What people talk about most

Product

People report positive experiences with product, with many customers expressing their love for the tarantulas... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently reporting that their purchased... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Order

Customers consistently note positive experiences with order, with many reporting multiple successful orders... See more

Staff

Reviewers consistently express high satisfaction with the staff, describing them as dedicated, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone is always helpful, kind and knowledgeable. I did a lot of research when looking for my first tarantula, and saw they were not too far, so I made a road trip with my husband, and they not only... See more

Company replied

Rated 5 out of 5 stars

I have bought 7 spiders from them all have came happy and healthy . They offer options that other sellers don't. They make it clear what's expected of me when buying and what to expect from them when... See more

Company replied

Rated 5 out of 5 stars

I've kept tarantulas for nearly 10 years, and the majority of my collection has come from Fear Not Tarantulas. I've had some tarantulas shipped, and others were picked up in person. All arrived safe... See more

Company replied

Rated 5 out of 5 stars

Fear Not has been an amazing company to order from. They have a description and care instructions for the animals, an easy payment process, overnight delivery, and a live guarantee even if your ship... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Responsible captive bred vendor

I’ve received 7 animals from FearNotTarantulas and all arrived in great health! They were packed well, an included habitat came with bonus decor, and all are currently thriving and growing well.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and beautiful tarantulas

I've ordered from Fear Not many times and always received wonderful service. The tarantulas are beautiful and well-cared for. They have always arrived safe and well packaged for the trip. Prices are competitive and they price match! To top it off, all of the people there are wonderful. Highly recommend Fear Not for your tarantulas and other invertebrates.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased the Walk In The Park…

Recently purchased the Walk In The Park package and couldn't be happier. The customer service was excellent. The products and information they provide to care for your tarantulas is excellent. I'm very pleased with my purchase and will definitely order again.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

I got my first tarantula from here

I got my first tarantula from here. It was a great experience, they were kind enough to wait a couple weeks to ship it because of my work schedule in relation to the sale they were having and were great about answering any questions i had. My spider arrived with no problems and is thriving for me. I will definitely get my next spider from them.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

FANTASTIC company

The previous 1-star reviewer is unhinged. I have no association with this company besides being a happy customer. This guy is on a rampage because the company simply asked for photos of the deceased animals, which is industry standard. And has now resorted to personal attacks. I don't know these folks political beliefs and could care less. They very well may differ from mine. But what matters is they're good people and they do good business. I've made several orders, and the one time I received a DOA they were very helpful helping me determine if it was actually gone, and then refunded my purchase.

This sounds like a case of husbandry error, and rather than reflect and try to do better, he's taking it out on this business. I wouldn't do further business or trust my animals with him either.

10 stars for Fear Not if I could 🥇

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

5 of 5 stars. Never had a problem

I have spent thousands of dollars with them and I have yet to be disappointed. Good pricing. Good selection.GREAT communication skills. They communicate with you and if you have any questions they don’t hesitate to answer them. I have place four plus orders with them and have never had an issues. 2-3 months spiders are still healthy. Good packing as well as healthy spiders. Even my freebie scorpion is thriving! I would not hesitate to order from them again

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

The best place for inverts!

One of the only places I trust to get my spiders from! I've purchased 6 now through Fear Not across 3 separate orders. Everyone arrived alive and well, spiders and supplies were packed perfectly, customer service is very responsive and knowledgeable. If you need leggy friends, Fear Not is the place to go!! Couldn't recommend them more ❤️

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST EVER

The staff is amazing and so kind! They are always welcoming when you enter the store! When ordering online, they package everything perfectly and their live guarantee is a great piece of mind! I highly recommend them!!!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fear not helped me when I started…

Fear not helped me when I started keeping Ts and very friendly knowlegable staff always kept in the loop great people who always care for the Ts and the customer

Don't listen to the nay sayers with fear not. If they are mad at Tonya its because they didn't read the clear instructions or are trying to get something for free

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have received 20+ tarantulas

I have received 20+ tarantulas, other spiders, and even a millipede from Fear Not Tarantulas - all arrived on time, healthy, and have all been thriving. The company is fantastic and always fixes any issues that arise.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

These people are absolutely shitty…

By the way my Facebook is very much still active d y k, es These people are absolutely shitty people. 1st and for most, they label trantulas incorrectly, 2nd we complained because we had two spiders die that were supposed to be "hardy". When we contacted them they wanted pics , that would have been fine, but they were rude and and persistent about it, my wife and I were both at work. After we were told they wouldn't be doing anything for us in so many words I left two bad reviews and told everyone who brought them up what they had did. Because my wife and I were unhappy these people cancled our second order to spite us speaking up, after that they tried to smear me on Facebook, which didn't work, then they sent an email to my wife saying I had harassed them. They are a public business on public websites that are public domain, you can criticize or review if offered in any way you want to. They're also woke as all get out and to be a woman ran business and attempt to sell themselves on that they were very rude to my wife who's actually a real woman. This place is garbage for sure.

May 3, 2026
Unprompted review
Fearnottarantulas logo

Reply from Fearnottarantulas

Mr. David Shoulders was in possession of his spiderlings for a week. He purchased 2 very hardy spiderlings that arrived alive and well. Once they arrive alive things are outside of our control. We offered to troubleshoot what may have happened and asked for pictures that were never provided for proof of death or to help with the cause. Once photos are received we may have offered replacements at a good discount, but the customer chose to write many comments under our customers posts and our posts as well as making several reviews. He called our staff crude names and called our shop and hung up several times. I don't know anyone who would have continued a transaction under those circumstances. Being rude and disrespectful to our staff and harassing us on social media is not a customer we would continue shipping orders to. He removed his review on our Facebook account because he received a lot of negative feedback from those in the community and has decided to post reviews in other places. The business is indeed woman owned. 😊 Married for 40 years with 2 grown kids. Not sure what Dik was implying regarding that. We have a great team that consists of very diverse beliefs but we are all in harmony regarding the animals we care for. Customers come see us in person and know what a great team we have.

Rated 5 out of 5 stars

There are various levels of happiness here.

There are various levels of happy that go into dealing with Fear Not, and they have gone above and beyond is all cases. My most recent order was for some reason delayed in Spokane (This was NOT a delay caused by Fear Not, and I do NOT hold them responsible) and was over 24 hours late. As I had got a few higher end species, and one female, I was super stressed about the delay. I e mailed as soon as I realized there was an issue, and Genesis was on the case instantly. Fear not filed a case well before I could, even though they were extreme confident the babies would get here. And they were correct. They. We're delivered, and aside from being a lil cramped and cold, all my specimens were healthy and active. Fear Not once again proves why I'll only purchase my more expensive species from them only. They can not be beaten when it comes to customer service. Over 40 spiders bought from them, no DOA, and no issues with having questions answered. Want beautiful, healthy babies? Buy from Fear Not.

February 5, 2026
Unprompted review
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Reply from Fearnottarantulas

Thank you!

Rated 5 out of 5 stars

Trust In Fear Not Tarantulas.

Fear Not Tarantulas ships all their spiders well packed. I have over 10 different spiders from Fear Not Tarantulas and are all doing very well.
I will definitely buy from again and again.
They guarantee the spiders they ship to be alive when you get them (within the time of live guarantee).
KEEP UP THE GOOD WORK AND THANK YOU.

January 7, 2026
Unprompted review
Fearnottarantulas logo

Reply from Fearnottarantulas

Appreciate it Douglas!

Rated 5 out of 5 stars

Would order from again in a heartbeat

This was my first time buying spiders online and with the weather being chilly I was nervous. Fear Not Tarantulas was wonderful. I had to email with a question and they got back to me quickly and were friendly and professional. Everything was packaged carefully and the heat pack was still toasty when they arrived. plus, I got a free tarantula with my purchase? How cool is that? I was debating between two and managed to get them both and then my third choice was free! I got four Ts and a velvet and they're all settling in nicely and I'm excited to see the GBB sling is already webbing a section of his enclosure.

Also, addressing a review below, they are crystal clear with their policies. They send an email that you read and reply to confirming the shipping date. in that email it states that rerouting voids the (already generous) guarantee. If you're worried about not being home to sign, you can have it sent to a FedEx facility for pickup. You can even give a name before shipping if you can't go (and after for a small fee if life happens). Or have it shipped to a trusted friend/relative that's home during the day.

October 29, 2025
Fearnottarantulas logo

Reply from Fearnottarantulas

Thank you Monica! 😊 Enjoy your new spiderlings!

Rated 5 out of 5 stars

FNT has been fantastic!

FNT has been fantastic! I bought my first couple tarantulas from them two months ago. They arrived well packaged and on time and are thriving. Just received 9 more last week and they are all doing fantastic. They are a great business with great prices and put a lot of care into all they do.

November 2, 2025
Unprompted review
Fearnottarantulas logo

Reply from Fearnottarantulas

🕷️🕷️ Thank you Laura! Let us know if you have any questions at all! Enjoy them.

Rated 5 out of 5 stars

Fear Not Tarantulas is the best hands down!

My experience with FNT has been life changing for me and my kids. I first bought a fireleg tarantula for my youngest son. Sad to say it was related to houdini, it escaped. That didnt stop us from researching and picking out some more baby spiders. We bought 3 more right after the next week. Then the following week another 3. It was like Xmas getting the baby spiders home. Then came the Halloween sale and so many great species were on sale and we took advantage of the opportunity and was lucky to be able to buy 6 spiders and get a freebie as well( my favorite perk about FNT is getting freebies with orders that qualify for certain amounts, just about guaranteed a freebie with your purchase) so then that brought us to 13 spiders, then was able to get one from a friend's co worker. I have found a place to bring me peace and happiness in the hobby of arachnids. I look forward to getting off work and checking out our collection. I was diagnosed with cancer in June 2025 this year. I was lucky to be able to get the tumor removed and back to work. Having these spiders with my kids means a lot to me, I can leave my kids some spiders when its my time to go, putting in time love and tender care to my relationship with my children and spiders with them and bonding. This way its like being a part of the spiders when im gone. When I read the whole agreement on the live guarantee replacement it was even better because I knew that this place doesn't mess around when it comes to taking care of customers. I have received my packages on time and I understand my terms on my end. Like being avle to pick the pacage up if there is a delay. And i see filks getting 2 day delays and their spiders are just fine, life happenes, just be prepared to make arrangements if that happenes, part of the deal. Its simple to communicate with them with shipping. They respond super quick and I know if I had any issues with anything then they would take care of us. Im a proud customer for life and will recommend anyone looking for a spider. Best experience Ive had in a very long time and I dont write reviews. But seeing how I have had such a great experience with them, it only makes sense to let other know that if you read anyone's reviews playing victim, its simply because they couldnt understand how important it is to be responsible on their end to be able to receive their live package with precious cargo. Then the blame comes in and justify why they were wronged by a company that stands on business. All of my spiders are super healthy, thriving and eating great, I got one blocked in for a molt already, and 4 more in pre molt. They make sure that when spiders are in premolt then to not ship them so they don't risk injuries with molting in transit. I get to experience this because of the way they ship and take care of their spiders. I cant wait for future sales and more purchases with FNT. Best spiders on earth!

October 13, 2025
Unprompted review
Fearnottarantulas logo

Reply from Fearnottarantulas

The Fear Not team has been touched by your review. We love seeing keeping tarantulas bring families together. It can be hard to find things that bring families together, especially parents and youngsters. Hearing when it does brings much meaning to what we do and makes all the work worthwhile and fulfilling. We wish you the best with healing. 💕

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