Feather & Grey Interiors Reviews 133

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank you to Mark and the team for supplying and fitting 3 sets of curtains. From the initial contact to the fitting my experience was first class and my expectations were most definitely exceeded. Th... See more

Company replied

Rated 5 out of 5 stars

We used them for blinds and curtains for four windows. Knowledgeable, great workmanship and great service on both the measurement and fit visits. Highly recommended

Company replied

Rated 5 out of 5 stars

I had shutters fitted by Feather & Grey Interiors, St. Albans yesterday and I couldn't be happier. Mark & Darren did a brilliant job, super friendly, turned up on time and got everything done quick... See more

Company replied

Rated 5 out of 5 stars

We were recommended Mark by our neighbour and are so pleased we found Feather and Grey. He’s done a great job of putting some smart shutters up for us, and also high quality blinds. He was very profes... See more

Company replied

Company details

  1. Blinds Shop
  2. Home Improvement Store

Written by the company

Feather & Grey Interiors are a family-run bespoke window furnishing company based in St Albans offering premium handmade window shutters, blinds and curtains, covering Hertfordshire, Bedfordshire, Buckinghamshire, Essex, London and parts of Surrey. Made with precision and unrivalled quality, our plantation shutters are a truly premium product, made from a solid hardwood; our curtains are made of beautiful handmade fabrics from some of the best designers in the UK and we also offer an extensive range of blinds to suit all window styling requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable and great service

We used them for blinds and curtains for four windows. Knowledgeable, great workmanship and great service on both the measurement and fit visits. Highly recommended

April 30, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Thank you for your wonderful review! We’re so pleased to hear you were happy with your blinds and curtains, and that our team provided knowledgeable advice and great service throughout both the measuring and fitting visits. It was a pleasure working in your home, and we really appreciate your recommendation. Enjoy your new window stylings!

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

Thank you very much for an excellent job.

Thank you to Mark and the team for supplying and fitting 3 sets of curtains. From the initial contact to the fitting my experience was first class and my expectations were most definitely exceeded. Thanks again for an excellent job.

April 29, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Julie,

Thanks so much for taking the time to write us a lovely review. We're delighted to hear you love your new curtains and that your expectations were exceeded. Thanks again for choosing us to help style your home!

Feather & Grey Interiors

Rated 5 out of 5 stars

Very pleasant and helpful

Very pleasant and helpful. Done a marvellous job fitting my blinds Would highly recommend

March 16, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Margaret,

Thanks for taking the time to write a lovely review for us! We're so pleased you love your new blinds - enjoy!

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to end. The communication was clear and professional throughout — from the first phone call to measuring and final installation. The shutters look amazing and are superb quality. I wouldn’t hesitate to recommend Mark and his team.

February 25, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Darren,

Thanks so much for taking the time to write about your positive experience with us. We're so pleased to hear how much you love your new shutters as well as our customer service. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

High quality experience from start to finish

Very professional approach, and the end product looks amazing. Would definitely use them again

February 18, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi,

Thanks so much for taking the time to write a great review for us. We're delighted to hear you valued our professionalism and the quality of our products. Enjoy your new window stylings!

Thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Installed with care and finesse

I was so glad my neighbour recommended Feather and Grey Interiors to me, having got a few quotes from various providers, theirs was the better options.
Mark is highly knowledgeable about all the products, very professional but at the same time like chatting to a friend. We were communicated to all the way through our journey and the fitting was done exceptionally well, with care and finesse and with great pride. I would not hesitate to recommend Feather and Grey Interiors to anyone

February 17, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Bhavini,

Thank you so much for your lovely review and for trusting Feather & Grey Interiors with your home. We’re so pleased you felt confident in choosing us and that the whole process — from advice through to fitting — met your expectations. Enjoy your new blinds!

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

We found Feather and Grey on the web…

We found Feather and Grey on the web and were very pleased that we did. They were prompt in their response and sympathetic to our needs.The installation of our shutters were delivered on time and went without a hitch. The blinds are excellent and met all our expectation. We were very satisfied and have no problems with recommending Feather and Grey to any future customer.

February 3, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Joseph,

Thank you for your kind words. We’re delighted to hear that the shutters and blinds met your expectations and that the installation went smoothly. Your recommendation means a lot to us, and we truly appreciate you choosing Feather & Grey Interiors.

Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

5*s- professional, neat and high quality

We were recommended Mark by our neighbour and are so pleased we found Feather and Grey. He’s done a great job of putting some smart shutters up for us, and also high quality blinds. He was very professional throughout. I’d highly suggest using Feather and Grey, and certainly will again in the future when needed.

February 6, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Charlotte,

Thanks so much for taking the time to write a lovely review for us. We're delighted to hear you love your new shutters and blinds! Enjoy!

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

Review

From start to finish a very efficient process with good communication throughout. Shutters and installation completed to an excellent standard. The whole team was professional, polite and friendly to deal with. Can't fault the shutters or the company.

January 26, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Cathy,

Thank you for your kind feedback. We’re delighted to hear you found the process efficient and well-communicated, and that you’re happy with both the shutters and the installation. It’s great to know our team made the experience a positive one. Thank you for choosing Feather & Grey Interiors!

Many thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

I would have no hesitation in…

I would have no hesitation in recommending Feather & Grey to anybody requiring colonial shutters as recently fitted in our new house. 1st class customer service and pre sales advice coupled with great workmanship. Every step was seamless and they delivered at every stage. 5* without a doubt.

January 5, 2026
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hello!

Thank you very much for your kind words and 5★ review. We’re so pleased to hear that everything was seamless from start to finish and that you’re delighted with your shutters. We truly appreciate your recommendation and your trust in Feather & Grey Interiors. Enjoy!

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

Excellent, Trustworthy, Immaculate

I am very pleased and happy that I have decided to have my shutters installed with Feather & Grey Interiors. Since I contacted them, everything went smoothly. They provided great advices, detailed information and updates about the shutters and installation process. Mark and Darren are professionals, super friendly and reliable. They got everything done immaculately and quickly.
I had an excellent experience and I highly recommend Feather & Grey to everyone.

December 21, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Ozge,

Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that you’re pleased with your shutters and that the process felt smooth and well-supported from start to finish. Mark and Darren will be thrilled to know their work and professionalism made such a positive impression.

We truly appreciate your recommendation, and we’re grateful you chose Feather & Grey Interiors for your installation.

Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

No hesitation in recommending the services of Feather & Grey

We decided to use Feather & Grey Interiors for the installation of our shutter blinds, based on their excellent reviews. From the initial meeting with Darren to discuss our requirements and follow-up appointment with Mark to fine tune our choices and take precise measurements, we felt assured we were in capable hands. As a team Mark and Darren are knowledgeable, organised, personable and above all experts in their field. The quality of the final job has surpassed our expectations and we have no hesitation in recommending their services. Many thanks Feather & Grey!

December 5, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Jeff,

Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience with Darren and Mark was reassuring from the very first meeting, and that their expertise and attention to detail helped make the process smooth and enjoyable.

It means a great deal to us that the final result has exceeded your expectations — that’s exactly what we strive for on every project. Your recommendation is truly appreciated.

Many thanks again for choosing Feather & Grey Interiors. If there’s anything more we can do for you in the future, we’re always here to help.

Feather & Grey Interiors

Rated 5 out of 5 stars

Excellent service and product

Mark and Kirstie were a pleasure to deal with. Professional from beginning to end and the final product and installation is exactly what was ordered and beyond expectations. Highly recommend the service and the products

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional High quality install of shutters and security film

I decided to use feather & Grey as my father had previously had shutters from F&G . Knowing the quality and install I knew they would not let be down. Price was on point and the agreed timescale of manufacture was spot on. Having 16 shutters fitted over 2 days and French doors Securty film the whole process was proffessional , clean , tidy with exceptional attention to detail whereby trims and mastic beading made it look amazing . Coming from me being in the building industry that says a lot. Can not fault F&G in anyway .ALL packaging taken away and not a fingerprint left anywhere as if they had been magically installed ! My wife’s mother is now having shutters fitted from F&G. Based on our high satisfaction. Thanks to Mark and the Team for an exceptional supply and install . Scott & Lisa, Linton , South Cambridge.

October 22, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Scott & Lisa,

Thanks so much for your positive review and for choosing Feather & Grey Interiors again after your father’s experience with us. We’re really pleased that you’re happy with the shutters and window film and especially pleased that our workmanship, attention to detail, and cleanliness stood out.

Thank you once again for choosing us!

Feather & Grey Interiors

Rated 5 out of 5 stars

A pleasure to deal with from start to…

A pleasure to deal with from start to finish , Mark was on on time , polite , and explained prices and styles , we had a Roman blind fitted to one bedroom and beautiful shutters fitted to the main bedroom. I couldn’t be happier, they look incredible, the fit is perfect , Mark was tidy and impeccable with the finish , I would 100% recommend and will use again in the future …. Many thanks

July 21, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Amanda,

Thanks so much for taking the time to write a great review for us. It's great to hear how pleased you are with your new Roman blind and shutters and how impressed you were with the service we provided.

Thanks again for choosing us!

Feather & Grey Interiors

Rated 5 out of 5 stars

Brilliant

Their work was outstanding from the beginning till the end they were very nice and this saved me a lot of time which was great and they were also respectful thank you Mark and Dareen.

October 16, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Wazhma,

Thanks so much for writing a lovely review for us. We're so pleased to hear you loved our work and our service. Enjoy your new blinds!

Feather & Grey Interiors

Rated 5 out of 5 stars

Professional and kind throughout

Professional and kind from the start to the very end. Darren and Mark make a great team and are experts in their field. They took time to guide me and gave the best advice. No pressure.
The Shutters are of the best quality and fitted beautifully. They have made such a difference to our home. I can't thank them enough. THANK YOU! Yvonne and family 🙏

September 20, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Yvonne and family,

Thank so much for taking the time to write a lovely review for us. We're so pleased you love your new shutters and were happy with the service Mark and Darren provided. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

Best curtains / shutters / awnings in London

We first hired Feather and Grey Interiors to install some curtains, and I was immediately impressed by the wide variety and quality of fabrics available. The end result was so beautiful that I didn’t hesitate to go back to them for shutters in our home.

Throughout the whole process, communication was excellent. Mark even made the effort to drive all the way from St Albans to our home in South West London so I could have a second look at colours—something that really shows the level of care and attention they put into their work. The shutters were installed with the same precision and care, and we were once again blown away by both the quality of the product and the finish.

When it came time to install an awning, it was an obvious choice to ask Mark, and he once again delivered outstanding service and an incredible result.

I couldn’t recommend Mark and Feather and Grey Interiors highly enough—the combination of top-quality products, great communication, and genuine care for their customers makes them truly exceptional.

October 1, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Annabel,

Thank you so much for taking the time to share such a thoughtful and detailed review. It’s been an absolute pleasure working with you on your curtains, shutters, and awning projects. We’re thrilled to hear how happy you are with each result and truly appreciate your kind words about our service and attention to detail. We always strive to make the process as seamless and enjoyable as possible—from helping with design choices to ensuring a perfect finish—so your feedback really means a lot.
Thank you again for your continued trust in Feather & Grey Interiors.

Feather & Grey Interiors

Rated 5 out of 5 stars

Brilliant experience with Feather and Grey Interiors

Brilliant experience in using Feather and Grey Interiors from the point of order through to the actual fitting, which was done efficiently and cleanly. Very happy with the blinds themselves which are fantastic. No hesitation in highly recommending them.

September 21, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Thanks so much for taking the time to write a great review for us. It's great to hear of your positive experience with our company and we thank you for your recommendation. Enjoy your new blinds!


Thanks again,
Feather & Grey Interiors

Rated 5 out of 5 stars

Super happy!

Super happy! My experience with Feather and Grey Interiors has been friendly and efficient throughout. I am super pleased with my new window shutters, they are definitely the new WOW feature to our two rooms. Highly recommend Feather and Grey Interiors if you’re looking for a personal bespoke experience.

September 16, 2025
Unprompted review
Feather & Grey Interiors logo

Reply from Feather & Grey Interiors

Hi Mikki,

Thanks so much for taking the time to write a review for us. We're delighted you love your new shutters and were happy with your overall experience with our company. Thank you very much for choosing us and enjoy your new shutters!

Feather & Grey Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look