Feather & Grey Interiors Reviews 133

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thank you to Mark and the team for supplying and fitting 3 sets of curtains. From the initial contact to the fitting my experience was first class and my expectations were most definitely exceeded. Th... See more

Company replied

Rated 5 out of 5 stars

We used them for blinds and curtains for four windows. Knowledgeable, great workmanship and great service on both the measurement and fit visits. Highly recommended

Company replied

Rated 5 out of 5 stars

I had shutters fitted by Feather & Grey Interiors, St. Albans yesterday and I couldn't be happier. Mark & Darren did a brilliant job, super friendly, turned up on time and got everything done quick... See more

Company replied

Rated 5 out of 5 stars

We were recommended Mark by our neighbour and are so pleased we found Feather and Grey. He’s done a great job of putting some smart shutters up for us, and also high quality blinds. He was very profes... See more

Company replied

Company details

  1. Blinds Shop
  2. Home Improvement Store

Written by the company

Feather & Grey Interiors are a family-run bespoke window furnishing company based in St Albans offering premium handmade window shutters, blinds and curtains, covering Hertfordshire, Bedfordshire, Buckinghamshire, Essex, London and parts of Surrey. Made with precision and unrivalled quality, our plantation shutters are a truly premium product, made from a solid hardwood; our curtains are made of beautiful handmade fabrics from some of the best designers in the UK and we also offer an extensive range of blinds to suit all window styling requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Fantastic experience from a wonderful family business

We had a fantastic experience with Mark, Kirstie and Feather and Grey as a whole. The whole process from initial measuring / provision of a quote through to selection of fabrics and installation was great, where it is always a pleasure to work with such friendly and considerate people. The team installed a range of different styles in our new home (shutters, curtains, blinds, blackout linings etc.) and they have all been done to an extremely high quality - I would describe us as a fairly challenging customer (we had 6 different rooms requiring blinds/curtains, all with different fabrics from various manufacturers) and the team made it incredibly painless. Finally, they also went out of their way to make sure installation happened as close to our move-in date as possible, which was hugely appreciated with a 3-month old baby! Could not recommend the experience and their products more, thank you Feather and Grey!

December 12, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Kyle,

Thanks so much for taking the time to right such a great review for us. We're so pleased you love how we've helped to complete your new home with your new little one and were impressed by our service. We strive to go above and beyond for our clients, taking personal circumstances into consideration to ensure all our clients are left feeling valued.

Thank you once again for choosing us to help add shutters, blinds and curtains and we wish you many happy memories in your new home!

Feather & Grey Interiors

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived as expected fitted shutters AND cleaned up. Very pleased with both the product and the service.

January 30, 2025
Unprompted review
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Reply from Feather & Grey Interiors

Hi Kerry,

Thanks so much for writing a review for us. We're delighted you love your new shutters and were happy with the service we provided. Enjoy!

Thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

An excellent experience, from start to finish

First, Mark made a significant effort to assess the site exactly which, being a new-build, underwent some changes during the process. He informed me in advance of the likely delivery date which was honoured. Moreover, the installation was extremely straightforward and timely with no problems.

January 10, 2025
Unprompted review
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Reply from Feather & Grey Interiors

Hi Geoffrey,

Thank you very much for writing a great review for us.

We're so pleased you were happy with our service, installation and timely delivery of your new shutters for your new build home - enjoy!

Thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Excellent local shutters company

Friendly service, transparent straightforward pricing and beautiful shutters. That sums up our extremely positive experience with Feather & Grey. We are very happy with our front room shutters. So happy in fact, that we ordered more for all of our upstairs!

December 18, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Natasha,

Thanks so much for taking the time to write a lovely review for us. We're delighted you love your new shutters and we're looking forward to seeing you again soon to fit the rest! Happy Christmas!

Feather & Grey Interiors

Rated 5 out of 5 stars

If i could leave a 10 star review...

If i could leave a 10 star review, i would!

Mark and his team have been seamless from the very beginning- from our consultation where Mark was super patient with us, giving his professional input in decision making, right through to install where he and his colleague Darren were punctual, tidy, respectful of our home and just lovely guys to have round! The family run touch was felt throughout the process and we felt like valued customers throughout. And to say our home has been transformed is an understatement!
Feather and Grey have a gorgeous selection of products and we felt spoilt for choice. The quality is exquisite and we would highly recommend this company!

November 18, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Aarabi,

Thank you so much for writing a really great 5 star review for us. We're delighted you love your new curtains and blinds and were happy with the service you experienced from us. As a family-run business, we strive to give each and every one of our clients a truly personal experience and it's lovely to hear this is exactly what you experienced. Your new curtains and blinds have really complemented your lovely home and just in time for you to enjoy over the festive season! Thank you again!

Many thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Our shutters were expertly fitted

Our shutters were expertly fitted. They look stunning and we are more than pleased. The team arrived on time - were friendly and very efficient. All the packaging etc. was taken away and everything was left clean and tidy. Would definitely recommend Feather & Grey Interiors. Thank you

November 26, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Tina,

Thank you very much for taking the time to write a lovely review for us regarding the installation of your new shutters. It's great to hear you were pleased with the service we provided and the new shutters themselves! As a family-run business, we strive to deliver the best quality throughout all our products and service - enjoy!

Thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Shutters

Love, love my shutters, fitted very professionally by Mark. Would highly recommend.

October 10, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Marion,

Thank you so much for taking the time to write a great 5* review for us. We're delighted you love your new shutters and your recommendation - enjoy!

Thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Very good service

Following building works on the house a few years ago, we used Feathers & Grey Interiors to provide various coverings for our windows. We have shutters, electric blinds and blinds for velux windows, all provided by them and all look great. We have been happy with their service and even when a more recent issue occured, it was dealt with without any stress. They are professional and trustworthy, so would definitely recommend.

September 10, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Thanks for taking the time to right a great review for us. We're delighted you love your shutters and blinds and that you were impressed by our service. As a family-run business, your recommendation means a lot to us. Enjoy!

Many thanks,
Feather & Grey Interiors

Rated 5 out of 5 stars

Thanks again for another great experience

I b have used Mark before and was very happy with the shutters so treated myself to another room! I’ll be in touch soon Mark for more rooms!

July 22, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Vanessa,

Thanks so much for sharing a great review for us. We're delighted you love your new shutters and look forward to seeing you again soon!

Feather & Grey Interiors

Rated 5 out of 5 stars

Our home has been completely…

Our home has been completely transformed!

Working with Feather and Grey Interiors has been a seamless experience from start to finish. The team came out to measure our spaces and provided invaluable advice on colours and materials. Their recommendations made our decision easy, and the turnaround time from measurement to installation was much quicker than other companies we considered.

On installation day, the team was amazing, and the quality of the curtains exceeded all our expectations. We knew they would enhance the space, but we had no idea how much they would elevate our home. We are absolutely thrilled!

July 5, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Steph,

Thanks for taking the time to write such a lovely review for us. We're absolutely delighted you love your new curtains - they look beautiful and have completely transformed your kitchen and bedroom. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

Great customer service and product…

Great customer service and product for a very reasonable price. Would recommend.

June 21, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Amy,

Thanks for taking the time to write a review for us. We’re delighted you love your new shutters and were happy with the service we provided you. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

Great service as always

Great service as always from Mark at F&G, blinds have transformed the room.

June 10, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Thanks so much for writing a 5* review for us. We're delighted you love your new blinds! As a family-run business, we always strive to offer the best customer service. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

Excellent service and good quality product

I recently had plantation shutters fitted in the two bays at the front of my house and in a large window half way up my stairs. Mark was responsive from the start, attending to measure up and give me a quote quickly. On the day of installation he and his coworker worked quickly and in a tidy and respectful manner. They cleared up behind them. I am very pleased with the end result and would highly recommend Feather and Grey interiors.

May 31, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Linda,

Thank you very much for writing such a lovely review for us. We're thrilled to hear you love your new shutters and that you were happy with our service. As a family-run business, we strive to always put our customer experience and product quality at the forefront of what we do. Enjoy your new shutters!

Feather & Grey Interiors

Rated 5 out of 5 stars

We had new shutters fitted it was a…

We had new shutters fitted it was a simple process to organise
Mark explained everything very well and on the day of fitting it was smooth and timely
The shutters look beautiful and we are very happy with the product and service
Thank you Mark
Kind regards
EILISH

May 22, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Eilish,

Thank you for taking the time to write a great review for us. Your new shutters look great and we're so happy you're pleased, not only with our overall service, but the installation and our beautiful product as well. Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

GREAT QUALITY SHUTTERS

We are extremely pleased with our shutters. Mark certainly knows his job and listens to what the client wants and expects. They cleared up before they left - bonus! We couldn't recommend Feather & Grey enough.

May 2, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Avril,

Thanks for taking the time to write a great review for us. We're so pleased you love your new shutters. Our clients are our absolute priority and we strive to ensure that you requirements are listened to and the right advice given to ensure you're delighted with the end results! Thanks again for choosing Feather & Grey Interiors to transform your windows!

Feather & Grey Interiors

Rated 5 out of 5 stars

Great Quality, Service & Price

To set the scene, we have 4 unique arch windows in a grade 2 listed building that interact with the Victorian coving, are close to return walls and we wanted solid shutters with bespoke colours. After engaging with no less than 5 other companies (including nationals) that all promised they could deliver bespoke shutter solutions but after quoting and taking deposits, couldn’t deliver!!! Cue F&G…Not only was nothing a problem, and no compromise on our vision had to be made, but they delivered on all counts and exceeded expectations in quality, service and price. Don’t waste your time shopping around if you want good service, good quality, great price and a company that will go the extra mile to give you what you desire…F&G interiors are the company!!!

May 9, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Luke,

Thank you so much for writing such a great review for us. We are so happy we were able to deliver on your vision especially given your experience with other companies! Your shutters look beautiful and we're so pleased you love them. Thank you again for choosing us to help add the finishing touches to your beautiful home.

Feather & Grey Interiors

Rated 5 out of 5 stars

Am very pleased with the service i got

Am very pleased with the service i got, my shutters were delivered and installed on time as promised.
They kept me in the loop and did not dissapoint.
Plus they price matched a previous offer and delivered even earlier than oher competitors i had spoken to.
I will recommend them anyday, 100% excellent service.
Great team to do business with. keep up the good work.

May 17, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Zizo,

Thank you so much for writing such a great review for us. We're delighted you love your new shutters and were pleased with our overall service. As a family-run business, we strive to go above and beyond for our clients, offering the best service and competitive pricing.

Enjoy your new shutters!

Feather & Grey Interiors

Rated 5 out of 5 stars

An excellent service from Feather & Grey

An excellent service from Feather & Grey - delighted that we chose to go with them after sourcing a few quotes in the local area. We had shutters installed on our front bay and various other blinds throughout the house. Impressed with Mark's workmanship. We will certainly use Feather & Grey again when we improve our house further. Thank you.

May 3, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Michael,

Thank you for taking the time to write a great review for us. We're delighted you're pleased with your shutters and blinds and our workmanship throughout. We look forward to hearing from you again when you continue your renovations!

Feather & Grey Interiors

Rated 5 out of 5 stars

Really pleased with the window shutters…

Really pleased with the window shutters and professional installation. My only disappointment was the time it took from the order being placed until delivery but appreciate the reasons for this. Mark and the team were focused on customer service throughout.

April 4, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Michael,

Thanks so much for writing a lovely review for us. We can completely understand your frustration regarding the delays, but we are pleased you were happy with customer service as we strive to always put our customers first.

Enjoy!

Feather & Grey Interiors

Rated 5 out of 5 stars

Awesome service

Awesome service. Loving the product, very honest and reliable, 100% I would recommend

April 12, 2024
Unprompted review
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Reply from Feather & Grey Interiors

Hi Kays,

Thank you so much for writing a great review for us. We're delighted you love your new shutters and were pleased with our service and quality of our products. Enjoy!

Thanks,
Feather & Grey Interiors

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