featuredx.com Reviews 

31
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Been waiting on an orders status that’s been pending since December 2022 of $400 emailed a dozen times all their emails get returned as invalid and impossible to reach on social media. Order #25906

Rated 1 out of 5 stars

Horrible customer service. Be aware! My artist featured request has been declined by the artist, but no refund action has been taken by Featuredx. I sent them many emails, tried to contact them.... See more

Rated 5 out of 5 stars

I am artist on this page with several requests and fulfillments through the service. I have no issues other than small UI discrepancies. Any person that never got a response from the artist is not at... See more

Rated 5 out of 5 stars

FeaturedX have honestly changed the game for us creators in the alternative music scene and I couldn’t be happier with the layout of the whole charade! It basically gives the creators a chance to ea... See more

Company details

  1. Software Company

Written by the company

Book a feature for your song with your favorite artist. ❌


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3.1

Average

TrustScore 3 out of 5

31 reviews

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3.1

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Rated 5 out of 5 stars

Amazing idea to make getting features easy.

I always thought to myself how cool would it be if there was a website full of your favorite artists that you can just send them a song request a feature and boom you're done. Then featuredx happened. It makes life so easy when it comes to getting your favorite artist on your tracks. Fast respond, quick turn over time, friendly encounters. I mean what more could you ask for!

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

CLIENTS BEWARE

Unlike everyone else, all I had to do was just do a little bit of investigation and this is what I found.

In order to create an account to request features, you have to put yourself up available for others to request features from you (which is a terrible idea to begin with, since you already have to pay for features), which means, most of the artists that have been put on the site are likely only looking to be clients themselves.

What all that means is that the very likely scenario is that the artist you requested a feature from was never really intending to put themselves available for features to even begin with, and the way the site has been designed, it's LITERALLY IMPOSSIBLE to tell which artists are ACTUALLY available for features and which artists aren't. It also means that the very likely case is that the artist will never get back to you, regardless of budget.

This site is straight up misleading. Most of the "artists" were looking to be clients themselves and weren't really trying to put themselves up for features but had to because that was the only way they could have the necessary accounts to request and pay for features, which means most of those "artists" were never actual FeaturedX artists at all.

The two shouldn't have to merge. There should be separate accounts for clients and separate accounts for artists that are looking to get paid to provide features. This neglectful misleading happens BECAUSE the two have been merged into one. That's bad site design. This is why you have a bunch of reports saying "Oh the artist never got back." Yea, the artist was never intending to cater for your feature because the artist was trying to pay for another feature instead.

(addressing the reply from FeaturedX themselves)

I did click on the link the message told me to click on in order to check the status of the feature. All I got was a white page with the little words "File not found" and that was it.

April 16, 2021
Unprompted review
featuredx.com logo

Reply from featuredx.com

Hi Wyntie,
I’m so sorry that you have come to such a drastic conclusion about FeaturedX. We truly do not know where you have come to this conclusion as FeaturedX is designed for all artists and you do not have to be signed up as a vendor to get a feature. We have designed the platform to be insanely easy to use and we love all input to help make it easier and easier to use!

Feel free to reach out to us over email as we would love to help and guide you through using the platform and how it works:)

Rated 1 out of 5 stars

I'm forced to give one star

I'm sorry guys, I really like the platform and the idea behind it. But I'm forced to give one star, cause I sent a request and I never got an answer in 2 months. I contacted the team and they told me that the artist wasn't available at that moment, they told me to wait for the next month. I did, but I never heard back. Even a negative answer would have been appreciated. I had to reschedule my release and if I knew that I was gonna wait for nothing I would've released the song earlier. I don't think this is how it should work, if an artist is not available simply don't put it on the platform. Very unsatisfied.

April 12, 2021
featuredx.com logo

Reply from featuredx.com

Hey! We are so sorry about this :/ We are working on improving this across the board. All of our artists operate as independent representatives on the platform. but going forward we will be installing a 2 week system where if an order is not updated within 2 weeks we will step in and resolve it. We are a new platform and are working everyday to improve it and hope we can show you over time! If you ever need anything please email us:)

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