While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, particularly its quality and value for money, often citing that the price did not align with the product's performance. Customers frequently reported that the air fresheners did not last as long as advertised, with some noting that the liquid evaporated quickly or that the scent faded within days, rather than the weeks or months claimed. Some people were dissatisfied with the product's design, mentioning issues with the trigger mechanism on spray bottles malfunctioning or the "flick to activate" bathroom fresheners being nearly empty shortly after activation. Reviewers also expressed frustration with the reduced size of cans while prices remained the same, and a perceived dilution of fragrance strength.

What people talk about most

Product

Customers had negative experiences with product. Many reviewers express disappointment with product quality,... See more

Quality

Reviewers express strong disappointment with the quality of the product. Many consumers report that the... See more

Value for money

Customers consistently express disappointment with the value for money. Many reviewers feel they have wasted... See more

Price

People report negative experiences with price, consistently expressing disappointment and feeling they have... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Please go back to the old style ones which you clicked to pierce . They lasted for weeks . These flick to activate ones are almost half empty after five minutes

Rated 2 out of 5 stars

Febreze bathroom air fresheners ,why so stingy with the amount of liquid ,they're great ,smell so good ,but you don't even get a half full compartment.

Rated 1 out of 5 stars

I have to say I'm really shocked at the bathroom freshner advert I've just seen on TV. We use the freshner a d although it's lovely, the advert shows it's over 3/4 full when in fact it is actually les... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT BUY THIS PRODUCT !!!!

DONT BUY THIS PRODUCT !!!!! it’s a total waste of money. I have bought several cans now and they have all stopped working within a couple of days, so there is at least three quarters left in each one probably a lot more. You might just as well bring them home from the shop and toss them straight into the dustbin, it’ll save taking up shelf space in you cupboard

April 7, 2024
Unprompted review
Rated 1 out of 5 stars

Spray can failure

re: Febreze Air Mist spray:

Whislt still 2/3rds full, my spray handle has stopped working.

The SAME thing happened on my previous bottle.

What is wrong with product designers???? Do they not test their equipment before letting it in to the public sphere?

Also, the phone number to Febreze on the can just cuts out, and the web page said: "Page not available".

Very poor customer service.

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

Top Price BUT worst value

One of the most expensive air fresheners on the market but the poorest value. The cans stop spraying before they are empty. Got one now still 25% full but wont spray. Others have failed when still 50% full. Wont be buying this over-priced rubbish anymore. Everything has gone up in price so much so consumers can't afford to be so wasteful. Doesn't even deserve one star!

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product! The Febreze bathroom has long lasting and a gorgeous scent that lasts up to 50 days! It is easy to use and there is no need for electricity or batteries! I will 100% be purchasing again! #febrezefreshflip #febrezebathroom #supersavvyme #savvyme #ad

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Just had a febreze bathroom liquid…

Just had a febreze bathroom liquid diffuser sent to me, great smell and lasts ages.blossom and fresh product by supersavvy via febreze. #ad #febrezefreshflip #savvycircle@supersavvymeoffical and @asda

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

Well I'm being slightly generous here

Well I'm being slightly generous here. These products are conning the public out of hard earned money. They do absolutely nothing ,there a joke don't spray in the dustbin, just drop it in. Keep your windows open that's fresh air.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Febreeze 3 in one plug in.

Febreeze 3 in one plug in.
This product is nothing like the advert. Can only ever smell it on first day. Supposedly changing aroma is inaccurate.
First day smell so chemically unnatural it's assaults your throat. Making you cough. Very unnatural smell. Very disappointed with this and as purchased a 3 pack they are all in the bin. Certainly do not smell fresh!!

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

3 pack of Febreze Lenor Air Mist…

3 pack of Febreze Lenor Air Mist fresheners worthy only for the bin. Exhausted propellant meant between 10 - 25% of contents were used (from worst of the 3 through to the 'best').
Attempts to raise this issue with Company hitting a problem with their "not being able to identify product" despite providing bar code etc requested.
Do not buy!

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t Buy Febreze Air Freshener

Same as some previous comments on here. Febreze spray stops working when the container is more than half full. This has happened on numerous occasions with Febreze purchased from various retailers. PROCTOR & GAMBLE SORT THIS OUT!

June 7, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look