Federal Direct Tax Services Reviews 217

Substantive nature of the instructional teachings and the broad range of topics reviewed updated and readily available for revisiting at anytime.

If you weren't doing such a good job I wouldn't still be with you. You guys are great

Fine it went well

Your terrific staff. Tine is terrific and so is Deric.
I had a very complicated tax return that is not usually seen. Both of them logged in and helped me get it corrected and ready to file.
No matter what my problem is all your staff are there to help me work through it every time. I will always be a Federal Direct Partner

I have been using Federal Direct for my practice since 2012 for tax year 2011. I intend to continue with them for many years to come. The employees at FD are knowledgeable and professional. They always help my office with any difficult tax returns we might have. I highly recommend FD to any new partners that might consider entering into the Tax Preparation business.

This company is absolutely dedicated to the success of those they work with. The training, phone support, and upper management create a positive and open environment for those of us that buy the software. It feels truly like a team effort.

I am so happy to have partnered with Federal Direct. I love that when I call I talk with a human. I appreciate that I have an experienced team to call on when I am personally unable to handle something. Partnering with them gives me a professionalism that I otherwise would not have had on my own as a tax preparer.

My business has partnered with Federal Direct since 2016. The customer service that I receive from the staff is always professional! They go above and beyond to assist with any needs and questions that arise. Beyond happy with my choice and look forward to being partners until I retire!

Federal Direct has a great team from the CEO to customer service representatives, everyone I have encountered has been very helpful, courteous and just easy to work with. They work with you and your situation all across the board.
My personal situation I was frustrated/a tad mad regarding a 1040X situation, after communicating with Joe, he explained why I was having the issue and provided the solution. Software upgrade was needed.
They are an awesome team of tax professionals. I would recommend Federal Direct to other tax professionals looking to start their own tax business.

Excellent operation and support with great staff. Readily recommend Federal Direct to others

FDT is always prepared to professionally and correct all answers. What ever my question is. I feel completely satisfied that the answer is correct and within the IRS process

When we started the best thing we liked was your support.
Last couple years since people started working from home. Some of your employees hesitate to jump over the computer to help.
We need to get better.

From day one I’ve felt respected and appreciated as a fellow associate. The company’s support system is fantastic from the top down. Professionalism and understanding is abundant throughout.

YOUR SERVICE AS ALWAYS BEEN AWESOME AND GREAT . AND THE TRAINING MODULES ARE EXCELLENT.

Excellent Service !!

Federal direct tax services have great employees, and the employees are very helpful, knowledgeable during the webinar training every topic is detailed.

Leah and Richard was a big help with my startup, doing the process the response time was great I did not wait days just to hear from them it was seconds

I've been with federal Direct over 5 years. They are great people and great customer service. The staff is very knowledgeable and very professional. Looking forward for another successful tax season.

Federal direct is a top-notch tax firm that has assisted many small businesses in expanding their tax operations. They are an industry MODEL and I appreciate them so much.