Federal Tax Law Group Reviews 

250
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally patient, knowledgeable, and genuinely supportive throughout difficult tax resolution processes. Many consumers note that representatives respond quickly to questions, communicate clearly, and consistently provide incredible peace of mind during stressful situations. However, some people mentioned difficulties with communication, noting that it was sometimes hard to get timely replies or phone calls returned. A few reviewers also experienced frustrating delays while waiting for updates and felt that agreements were not always properly handled by the team. Some customers additionally felt that getting definitive answers proved challenging when trying to resolve their IRS issues.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and extensive... See more

Customer service

People report positive experiences with customer service, noting that team members provide prompt responses... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional support and guidance... See more

Customer communications

Users describe ambiguous interactions with contact. While some reviewers report great communication, stating... See more

Response time

Reviewers highlight positive aspects of response time, noting prompt replies and excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning Sharon my senior tax rep. Never failed in responding or getting me answers. As a self employed operator it has been an overwhelming challenge to get things in order. Sharon made the... See more

Company replied

Rated 5 out of 5 stars

Gabriel Romero handled my family’s company case and we must say, we are very pleased and thankful. We had a very tough depth and they worked very hard to finally get it to a non-collective end. Taxes... See more

Company replied

Rated 5 out of 5 stars

Federal tax group was able to help us resolve our debt with the IRS when we thought there was not way out. They even worked with us on payments and gave us additional time when we needed. They were pa... See more

Company replied

Rated 5 out of 5 stars

I’m so glad I went with Federal Tax Law Group for my back taxes. I had put them off for ages, and they were persistent in helping me stay on track and get things handled. When I finally connected with... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

No matter how big or small your tax matter is, we have the knowledge and experience to handle your needs and to represent you! In many companies, tax professionals are assigned by default. At Federal Tax Law Group, we take a different approach. Your case is meticulously assessed based on its unique facts, and then paired with the professional possessing the optimal knowledge and expertise. This ensures that you receive the best person for the job. To further bolster our pursuit of excellence, we've assembled a dedicated support team comprising attorneys, enrolled agents, and tax preparers. This collaborative effort ensures that your case progresses efficiently towards its desired resolution. We don't just react to our clients' needs; we anticipate them. By immersing ourselves in each client's business, industry, and specific circumstances, we're empowered to take proactive measures in safeguarding their interests. Our unwavering commitment to constant communication and easy accessibility ensures swift client input and progress. Upholding the highest standards of professionalism and integrity, we build trust by consistently doing what's right for each and every client.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(250)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend this company they…

I highly recommend this company they are top tier & like no other. No matter what your situation is they are there to help

December 23, 2024
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you so much Ann! We appreciate your feedback!

Rated 1 out of 5 stars

Not reliable

I am extremely disappointed with my experience with Federal Tax Law Group. It has been nearly two months since I paid for their services, and I have not received a single update regarding my case. Despite multiple emails and phone calls, I have not heard back from anyone at the firm. This lack of communication is completely unacceptable, especially when dealing with sensitive financial and legal matters.

At this point, I feel ignored and taken advantage of. I expected professional support, but instead, I’ve received silence. I cannot in good conscience recommend this company to anyone.

June 15, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Hi Carlos, We value all of our clients very much. Can you please send an email to ntaylor@federaltaxlawgroup.com I am not able to locate your case in our system with the name you provided here. Thank you very much

Rated 1 out of 5 stars

They are NOT BBB rated & many Americans…

They are NOT BBB rated & many Americans lost their trust and money from this Tax law group. They acted in bad faith & unreliable. Do NOT Trust them.

June 10, 2024
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Dear Bettina,
We are a BBB accredited business. To enable me to locate your case details accurately, could you please send me an email? I am currently unable to find it using the name provided. Thank you ntaylor@federaltaxlawgroup.com

Rated 4 out of 5 stars

I want to thank Donya Bennet with…

I want to thank Donya Bennet with federal tax law group.
Donya has been amazing is taking care of my case. She is prompt, diligent, kind, smart and she knows what she’s doing doing. I was going give the company a 2-3 star rating, however, Donya made a huge difference in that shift for me. So thank you Donya for your hard work and patience.

June 8, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you for your feedback!

Rated 5 out of 5 stars

Amazing, thorough and kind

My case worker Donna Bennett is wonderful. My experience w her and Federal Tax Law was incredible. Donna took the time to guide me through the entire process. She was extremely patient, thorough and so very kind. Thank you Donna for everything I appreciate you more than you will ever know..

May 30, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you so much for your feedback!

Rated 5 out of 5 stars

Donya Bennett from The Federal Tax Law…

Donya Bennett from The Federal Tax Law Group has been incredible helpful. considering a very stressful situation, she helping me get organized, assuring I had all the correct paper work patiently answered all my questions. I am very thankful for her professionalism and understanding.

May 9, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Jorge!

Rated 5 out of 5 stars

Rachel P and Denise G provided…

Rachel P and Denise G provided outstanding and professional service second to none. They were very results driven, responsive when called, patiently answered my questions, and consistently ensured my clear understanding throughout the entire process.

February 4, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Randall!

Rated 5 out of 5 stars

The experience was seamless

The experience was seamless. Rachel P and Denise G were phenomenal in handling my case. I was drowning in tax debt and they came to my rescue. They were able to reduce the amount of debt owed and have my wage levy lifted. I cannot thank them enough for their dedication.

April 22, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank You !

Rated 5 out of 5 stars

Fabulous company and service

Fabulous company and service! Gabriel and Amy were a pleasure to work with as they helped me accomplish everything I wanted to achieve. I highly recommend the Federal Tax Law Group to anyone who needs tax expertise.

April 8, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you so much!

Rated 5 out of 5 stars

Federal Law Tax Group saved our business!

Rachel Picarelli and Denise Giarratano Have been wonderful to work with. They took an extremely frustrating and scary situation and turned it around. It was a pleasure working with them both.

April 1, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Kaitlin!

Rated 5 out of 5 stars

Stacey Shade and Jamie Hayward went…

Stacey Shade and Jamie Hayward went above and beyond in dealing with an unexpected and very costly Federal tax debt. They were kind, respectful, clear and concise as to what my options were, kept me up to date. I would absolutely recommend them, and Federal Tax Law Group!

March 17, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you!

Rated 5 out of 5 stars

Federal Tax Law Group helped me

Federal Tax Law Group helped me! Stacy Shade was the BEST! Stacy is amazing, very knowledgable and was able to answer all my questions. I always felt at ease and knew my concerns were addressed quickly and completely! Thanks Stacy for all your help!

March 19, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Tammy!

Rated 5 out of 5 stars

We had been worried for a long time

We had been worried for a long time. After reaching out to Federal Tax Law Group they go to work helping us with a resolution. Donya, Rachele and Angelica were all there to help us thru the process. Please don't try to do it on your own get help now and give Federal Tax Law Group a call today. Mr. & Mrs. Leon

March 8, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Mr. & Mrs. Leon!

Rated 5 out of 5 stars

Ms Donya Bennett

Ms. Donya went above and beyond to help me get to the bottom of my issues. She is very knowledgeable and if she didn't know, she found the answer!

February 5, 2025
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Melissa!

Rated 5 out of 5 stars

The performance,delivery,results

The performance,delivery,results, time and accuracy of the case consider above & beyond. I feel comfortable when you keep me updated my case. Therefore Liz Shoopman your ability to solve my case I consider your Job Well Done. Highly recommended to all people’s with tax case.

December 13, 2024
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Ernesto!

Rated 5 out of 5 stars

Liz Shoopman has been excellent

Liz Shoopman has been excellent! I’ve appreciated her patience, guidance, insight in handling my IRS case. It is such a relief!
Thank you Liz!!

December 11, 2024
Unprompted review
Federal Tax Law Group logo

Reply from Federal Tax Law Group

Thank you Sabrina!

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