Feel Good Contacts IE Reviews 2,396

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality and value of the products, often noting that prices are significantly better than competitors. Many people highlight the excellent service, finding the ordering process smooth and efficient. The speed of delivery is frequently mentioned as a positive aspect, with many customers receiving their items sooner than expected. However, some customers also noted inconsistencies with the delivery service, experiencing delays or issues with certain couriers. A few other people also felt that the weight restrictions on orders were inconvenient. Additionally, some reviewers were not happy with the change in complimentary gifts, missing the previously included candy.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy online ordering... See more

Product

Consumers find products to be positive, highlighting good quality, competitive pricing, and fast delivery.... See more

Service

People report positive experiences with service. Many customers praise the excellent, fast, and efficient... See more

Price

Users describe positive interactions with price, consistently finding products to be cheaper and more... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 4 out of 5 stars

Great product. Have been using for years now and never had any issues and always fast delivery. Unfortunately this time they appear to have changed the courier partner to Evri, appeared to be signific... See more

Company replied

Rated 4 out of 5 stars

I have used this company for years and have always been extremely happy with their service. Last night when I placed the order I was told order too heavy please reduce items or split into 2 orders! Wh... See more

Company replied

Rated 4 out of 5 stars

Product as described, well priced, speedy delivery. Very pleased overall - postal packaging could have been stronger, no damage on this occasion but box partly crushed.

Company replied


Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Great” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €59
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not buy- contacts constantly roll to…

Do not buy- contacts constantly roll to the back of your eye. When I have been trying to contact customer service their response time has been horrendous and they have been very unhelpful. Avoid!

April 10, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Niamh,

Thank you for taking the time to share your feedback.

We are very sorry to hear that you have experienced difficulties with your contact lenses and with our customer service response times. This is certainly not the level of service we aim to provide.

Regarding the lenses rolling or moving excessively, this can sometimes happen if the lens fit, base curve, diameter, or material is not quite suitable for your eyes, even if the prescription power is correct. We would really like the opportunity to look into this further for you and help find a suitable resolution.

Please could you contact us at cs@feelgoodcontacts.ie
with your registered details, order number, and the brand of lenses purchased so we can investigate this matter properly.

We sincerely apologise again for the inconvenience caused and hope to have the chance to restore your confidence in our service.

Kind regards,
Feel Good Contacts Team

Rated 2 out of 5 stars

It’s not same day dispatch

It’s not same day dispatch, ever. You could be waiting over a week to receive your lenses. Delivery is very slow.

April 20, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your feedback, and we’re very sorry to hear about your experience.

We would really like to look into this further and see how we can help resolve the issue for you. However, we’re currently unable to locate your order as no order number or contact details were included in your review.

Please could you email us at cs@feelgoodcontacts.ie
with your registered details and a suitable contact number? Once we receive this, our team will get in touch with you as soon as possible to assist further.

Our sincerest apologies once again for the inconvenience caused, and we hope to have the opportunity to make this right for you.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Honestly great

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a free pen that has lovely black ink. Absolutely would buy from here again

April 23, 2026
Rated 4 out of 5 stars

Absolutley LOVE the service and the…

Absolutley LOVE the service and the prices!!! Just wish the packaging was not so excessive for 2 small boxes of contacts

April 18, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you so much for your kind words—we’re delighted to hear that you love our service and prices!

We also appreciate your feedback regarding the packaging. We understand your concern and will be sure to share this with our team as we continuously look for ways to improve and be more efficient.

Thank you again for your support, and we look forward to serving you again soon.

Kind regards,
Feel Good Contacts Team

Rated 5 out of 5 stars

Item as described

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all that and I know my dentist is thankful but the candy was a much sweeter treat lol

April 12, 2026
Rated 1 out of 5 stars

Communication when deliveries are…

Communication when deliveries are outside their estimated time are non existent. Delivery was due Mar 27th and I am still not just waiting for the package itself but also a response to my email. This is the second time this has happened, all since moving to Evri for delivery. Do better.... following this review I was contacted & the resolution was to ship another package and wait for that. If they both happen to arrive then I pay for the that too. Where is the gesture of apology for not fulfilling the order? Where is the customer care without having to use trust pilot? Why estimate a delivery date if you can never see it through? Very very poor service

April 7, 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your feedback. We’re sorry to hear about your experience and understand how disappointing delays and lack of communication can be.

We’d like to clarify that once an order is handed over to our delivery partner, timelines can occasionally be impacted by factors outside of our direct control. That said, we absolutely acknowledge that communication should have been better, and we regret that you did not receive timely updates or responses.

Regarding the resolution offered, sending a replacement is part of our standard process to ensure customers receive their items as quickly as possible. In cases where both the original and replacement parcels are delivered, return arrangements or charges are communicated in line with our policy. However, we understand your concerns and appreciate your feedback on how this was handled.

Your feedback is important to us, and we are continuously reviewing both our courier performance and customer service processes to improve reliability and transparency.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Nice glasses!

These are so nice!

The shipping was much faster, than expected, they look nice and I see well in them! Definetely recommend!

I usually have pain (headaches, eye pain) when I buy new glasses, even after the long time of wearing them, but not with these ones! It's a first time of such a relief! (Yet they might be a bit heavy on the ears after a long time, but its okay, cause I know I need quite big lenses, and a thin frame wouldn't held them)

March 30, 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi there,

Thank you so much for your kind words!

We're delighted to hear that you're happy with your new glasses.

It's great to know they fit well and suit your style.

We look forward to helping you again soon!

Kind regards,

Feel Good Contacts

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