Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more
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99% of our orders are dispatched the same day.
Unit 1, 146-148 Granville Road, NW2 2LD, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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I began ordering from Feel Good Contacts last year and I have only the highest of praise for them. Quality product, well packaged and delivered promptly. Thank you
Do not buy- contacts constantly roll to the back of your eye. When I have been trying to contact customer service their response time has been horrendous and they have been very unhelpful. Avoid!

Reply from Feel Good Contacts IE
It’s not same day dispatch, ever. You could be waiting over a week to receive your lenses. Delivery is very slow.

Reply from Feel Good Contacts IE
I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a free pen that has lovely black ink. Absolutely would buy from here again
My 1st order and all went smoothly with regular updates/tracking etc
Absolutley LOVE the service and the prices!!! Just wish the packaging was not so excessive for 2 small boxes of contacts

Reply from Feel Good Contacts IE
Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all that and I know my dentist is thankful but the candy was a much sweeter treat lol
So easy to order my contact lenses and delivery is always on time. Great service
Great speedy service, arrived on time, and as always a little free gift, a lovely pen this time, always order my lenses from Feel Good Contacts.
Communication when deliveries are outside their estimated time are non existent. Delivery was due Mar 27th and I am still not just waiting for the package itself but also a response to my email. This is the second time this has happened, all since moving to Evri for delivery. Do better.... following this review I was contacted & the resolution was to ship another package and wait for that. If they both happen to arrive then I pay for the that too. Where is the gesture of apology for not fulfilling the order? Where is the customer care without having to use trust pilot? Why estimate a delivery date if you can never see it through? Very very poor service

Reply from Feel Good Contacts IE
These are so nice!
The shipping was much faster, than expected, they look nice and I see well in them! Definetely recommend!
I usually have pain (headaches, eye pain) when I buy new glasses, even after the long time of wearing them, but not with these ones! It's a first time of such a relief! (Yet they might be a bit heavy on the ears after a long time, but its okay, cause I know I need quite big lenses, and a thin frame wouldn't held them)

Reply from Feel Good Contacts IE
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