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Rated 5 out of 5 stars

The best insurance I ever had! Great support team, great service, great package of different kinds of insurance. And it’s acceptable by the visa requirements, such as MA35.

Company replied

Rated 5 out of 5 stars

one of the best experiences, when it comes to securing insurance for my daughter for her category D visa, followed with student's insurance in Austria. i took the package for travel insurance fir... See more

Company replied

Rated 5 out of 5 stars

Top notch, So i first took the travel insurance from.feel safe for my daughter for visa application category D which went smoothly as a student I chose the refund and re schedule option and I cha... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Feelsafe especially if you are a student! Quick replies and easy to navigate website that allows you to get confirmation and request refunds without having to call. Speedy replies as... See more

Company replied

Company details

  1. Insurance Company

Written by the company

FeelSafe is the modern and friendly way of getting your insurance needs met! The user oriented and user friendly online insurance marketer for internationals. With us, you have reliable and fast, easy to understand and easy to buy, quality online solutions for internationals. As an international student, professor, researcher, scholar, volunteer, trainee, job seeker or Au-Pairs, to get your visa and residence permit (MA35) the Austrian government requires you to be health insured when living in Austria at all times. With FeelSafe you can fulfill these legal requirements and start your journey in the quickest, easiest, most convenient and affordable way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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Rated 5 out of 5 stars

Trustworthy insurance for student

really trustworthy insurance for student insurance, with a swift response. recommended!

August 17, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ka Chun,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Their costumer services is outstanding

Their costumer services is outstanding, they are always there to help you out in whatever you need. The student insurance is super easy to get and will fulfill your Visa requirements.

August 14, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Oscar,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very friendly and responsive service

Feelsafe, and especially Richard, have been exceptionally helpful and useful to me and my family when moving to Austria. They very patiently replied to all my of questions (and I had a LOT) and I felt very well taken care of. Luckily I did not need to use the health insurance in the end, but the service and responsiveness were amazing.

August 2, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear KS,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

it is a great insurance makes everything easy

it is a great insurance! they make everything super easy for you and super quick! I needed an Austrian insurance for my resident permit as a student and the insurance they offer has all the requirements for the VISA and residence process. simply great!

July 27, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Alfredo,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

During these covid times

During these covid times. My travel postponed many times but feel safe staff have been very helpful and supporting in every way possible

July 27, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Neeraj,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Nothing but positive things to say!

I have nothing but positive things to say about Feelsafe!

I've dealt with them twice—once during my undergraduate exchange and now as I head back to Austria to complete my MSc. Each time, I was so impressed with their customer service. They're incredibly responsive, kind, and patient (I had many, many questions each time). Thomas in particular was very helpful!

As a Canadian moving to Austria, I can say with 100% certainty that this was the best option out there. Feelsafe made this process simple and painless, and gave me great coverage.

May 22, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Justine,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Very good insuance

The customer service was very patient and helped me explain the relevant terms. The service attitude was very positive.The overlapped insurance was refunded to me. Strongly recommend!

May 5, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ping Wu,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Best.

This is the best service I ever received to date.

April 25, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Shadman,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Super responsive!

March 7, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Addin,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Simple and convenient

Very responsive, easy process.

February 24, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Rodrigo,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

FeelSafe is amazing!

100% happy and satisfied with FeelSafe services, specially costumer support service.
Every time I asked a question, they replied me immediately.
Short and helpful replies!
No wasting time and energy with FeelSafe.
I had a contract with them for more than a year, and I was 100% satisfied!

February 23, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Paya,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

THE BEST DESITION

I CHANGE FROM THE PUBLIC INSURANCE TO THE PRIVATE ONE AND IT WAS THE BEST DECISION! ITS REALLY IMPORTANTE TO BE ABLE TO COMUNICATE WHEN TALKING ABOUT HEALTH TOPICS!

February 1, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Ixchel,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

I like the service

I like your service, this easy and convenience for international student who are not familiar in abroad. i also recommend the UNIQA by Feelsafe to 3 of my friends who will come to Austria in this year

January 21, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Lukmee,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Amazing work!!

Amazing work!!! It is a very easy way to use it and I find the offers great! All the best :)

January 13, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Katarina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Wonderfully cooperative team

I have had great experiences with Feelsafe. I'm a foreign student in Austria and I received both of my health insurance ad travel insurance from Feelsafe. They have excellent customer service and I received immediate help whenever I knocked with questions and confusions. The team is very responsive and helpful.

January 12, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Israt,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Feelsafe is really a great insurance

Feelsafe is really a great insurance. Their team is responsive and they are reachable at any time.

January 9, 2021
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Nikolina,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

a family member in a foreign country

without any exaggeration, "Feelsafe" for me is a family member in a foreign country. I am a foreign student in Austria and I think this company really deserves more than thank you!

December 21, 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Dimitri,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

The excellence of customer service and…

The excellence of customer service and support, I’ve been with this company for a while, and always I get the attention I need, Annia always respond to all my questions promptly with great knowledge. I live in Jacksonville Florida and they are in Miami, the distance is not a barrier for her, she gets the job done. Thank you!!!

December 10, 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Alberto,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Extremely responsive

Extremely responsive, very quick, I was basically granted the Residence permit one day after I applied at FeelSafe, after a month of trying with other companies. Great customer service!
After 15 months of using it - I just used it for 2 doctor visits that would amount me to more than 300e of bills. Everything was refunded in 2 weeks by Uniqa and it really gives you feeling of security!

December 7, 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Stefan,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

Rated 5 out of 5 stars

Simple.Easy.Awesome

Simple.Easy.Awesome

Very helpful walk through for every step of the way. friendly staff. fast response and over all responsible for the services they provide.

and i got to know mr Richard Ludmer who is the cofounder of the whole deal who personally helped me through my process to pick a product at 2am.

if you dont call this awesome i donno whats the definition of awesome for u!

November 4, 2020
Unprompted review
FeelSafe logo

Reply from FeelSafe

Dear Behnam,

We are excited that we left you happy with what we do! We are working hard to give the best service and product to our clients! Thank you for taking the time to leave us some feedback. We wish you a pleasant day! :)

- Your FeelSafe Team

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