Feelwells Reviews 347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the food and treats, noting that their pets thrive on them and experience improved health. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders. Additionally, the customer service receives widespread acclaim for being excellent, supportive, and communicative. However, some people were dissatisfied with the delivery speed, attributing occasional delays to the courier service.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the quality of the products,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

We have a border terrier with CECS, Helen from Feelwells sent us some free samples to try- cold pressed food, wet food, postbiotics and about five bags of treats - what generosity. The products are g... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more


Company details

  1. Pet Store

Written by the company

Feelwells - Treat your dog well


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service from Helen at Feelwells after having an issue with one of the products Helen quickly rectified the issue and more. I’ll definitely be returning for more training treats and toys in the future for my dog.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Feelwells ever since…

I have been using Feelwells ever since Hamish was a pup. Not only does he love all flavours he really adores Goodnight treats… one every night for a nice calm settle. Service is also superb almost next day delivery AND they reuse boxes so no unecessary cardboard waste. A fabulous company.

February 29, 2024
Rated 5 out of 5 stars

Paws up from Ted

Excellent customer service when dealing with my recent query. My terrier loves the Duck and Sweet Potato biscuits and they really help ease the digestive problems he’s been having. Thank you.

February 28, 2024
Rated 5 out of 5 stars

Fantastic dog food

I started my dog on feelwells dog food, after she got an allergy with her previous dog food, from pets at home, she had itchy skin watery eye's she is now a different dog, her eye's are better, she isn't constantly scratching herself, I can't recommend enough, Poppy loves the food as well, she was a fussy eater, not anymore.

February 29, 2024

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