I had read the reviews for the company and was very worried that our items may not turn up. After a few issues with delivery, with not leaving the package unless someone was in, but then on 2nd at... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered bench legs on 29/11/2021 and due delivery on 1st Dec 2021. STILL WAITING! 21st Feb 2022. Apparently in transit. Is delivery by snail mail !!!! Very poor customer service. Emails unanswered & m... See more
Despite a minor misunderstanding at the beginning, Myles provided excellent service and promptly rectified the issue. He even reached out on a Sunday and remade the table legs, which were sent out wit... See more
Company replied
Would not consider using again. 1) ordered on 31st March, got the desk legs on 25th April. didn't even ship until 14 business days after order. Not the 10 days promised. 2) Shipment arrived in t... See more
3.3
Average
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Please don’t send any money to this…
Please don’t send any money to this company. I purchased table legs - the money was immediately taken out of my bank account with no despatch details. Eventually the legs were despatched-they were very poor quality and couldn’t be used. This was in January and despite promises and reassurances I still haven’t received a refund despite countless contacts. You will not be able to get in touch should anything go wrong and once the money is taken out of your account you can’t get it back- no matter what the refund policy says. I am now pursuing through bank disputes. I would not buy and I suspect it is a dropshipping company with nothing behind it despite a great website! I tried very hard to resolve with the company but only promises to refund that never materialised.
April 13, 2021
Unprompted review
Reply from Feett
Hi Rcofuniture,
As confirmed by yourself you have received the product and are happy, you are a repeat customer of ours
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.