Female Friendly FinanceReviews 

483
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the amazing customer service and the outstanding support provided by the staff, who are described as friendly, helpful, and understanding. People appreciate that the team goes above and beyond, making the entire process simple, stress-free, and efficient, often arranging everything very quickly. Reviewers are particularly impressed with the personalized approach, clear explanations, and proactive communication, with many noting the convenience of conducting most interactions via WhatsApp, which eased anxiety and simplified the process. The company excels at finding suitable cars within budget and desired specifications, even for those with specific needs or past credit challenges, ensuring a positive user experience and product satisfaction.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often highlighting the friendly and helpful staff who went... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding support and excellent... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as stress-free,... See more

Product

Customers consistently express satisfaction with their new car purchases, often highlighting how quickly they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Cu... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing team. Supported and helped me through everything. I went through process with John, who was very understanding. I spoke with Gill who was also understanding. Explained I was dyslexi... See more

Company replied

Rated 5 out of 5 stars

Recently got a finance car through FFF, I had the pleasure of going through the process with Chris. He was amazing and after having a bad experience with another company he explained everything in det... See more

Company replied

Rated 5 out of 5 stars

Fantastic company! We got in touch Thursday and had our finance and new car on Friday! Everything was made really simple for us, I would advise anyone to use Female friendly finance as they go above a... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. BMW Dealer
  3. Department of Finance
  4. Finance Broker
  5. Mercedes-Benz Dealer
  6. Motor Vehicle Dealer

Written by the company

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(483)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked with Barry to finance my new…

Worked with Barry to finance my new car, Absolutely incredible help recieved and had recieved confirmation of car purchase within 24 hours of first talking to Barry! Could not recommend anyone more!!
10/10!!!

August 8, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Couldn't recommend these guys more

Couldn't recommend these guys more! My search advisor John was so helpful from start to finish. So quick at searching and responding and helped me every step of the way! Always on hand to answer any question or query I had very impressed will be recommending to friends in the future!

Thanks John!

August 2, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing and quick friendly service

Amazing and quick friendly service, got approved on the Friday and picked the vehicle up on the Monday. Kept in touch and offered more than enough assistance. Even checked to see if everything went okay with vehicle pick up. Thank you gill and Barry

July 29, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

John was fantastic

John was fantastic. I haven’t been the easiest client to work with as this is my first time getting finance, I had no clue what I was doing. John helped me find a car that suited me personally and my budget. I had so many questions and he helped me around the clock. He truly is an asset to the company. I will be returning when I need a new car in a few years just from the customer service I have had with John. 10/10 would recommend. Easy and quick service.

July 22, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Super helpful

Barry was so helpful, from start to finish. I have never purchased a new car so easily. Took all the hard work from me and sorted everything. Couldn’t recommend them enough. Thank you all again for all your help. 😊

July 18, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

100% recommend female Freindly finance

100% recommend female Freindly finance
Iv have had 2 cars through them now. I was delt with by Gill and she has been nothing but amazing. She made the whole thing stress free there was no problem to big. Will definitely be using them again in the future.

July 12, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I had Dom help me through the whole…

I had Dom help me through the whole process , I haven’t got the car yet but all the paper work is done and just got to arrange collection. Dom made this so easy and straight forward answered all my questions however late it was . Couldn’t of asked for anyone better to help me with the process.

July 12, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

John is a star

Dealt with John and the whole process was seamless start to finish, he helped me source the car I wanted and was on point with communication and ensuring all was sorted my end... a few days now since I received my car and whilst I get used to it he's still assisting me with questions! And thanks have to be conveyed for the courtesy car wash 😉 absolute cant fault, first class 🌟

July 6, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Very happy customer

The whole process was so quick and easy. I dealt with Dom the whole time who was professional and helpful. He listened to my requirements and got me the car I was looking for. Will definitely recommend to family & friends.

July 2, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 1 out of 5 stars

Poor service

Added a search to my credit score and had poor advice. The man on WhatsApp who contacted me couldn’t have been less helpful if he tried. I told him what I currently spend and what I’m willing to go up until and he basically said no chance.
Don’t waste your time. False advertisement.

June 24, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your review Nicole which we have looked in to. So we have checked the conversation which we are happy to share with you, with your search advisor. Firstly you were told that only a soft search was carried out so slightly confused why you would suggest a hard search has been carried out when this is untrue. Your requirements which you left out on your review to people reading this (which I think majority of people will 100% understand is not achievable) was you wanted a 2020 or newer SUV for £150 per month with low mileage on HP finance. The search advisor advised you unfortunately you would struggle to get this and advised you of an amount that would potentially get you to this point however we as a company would never encourage stretching your budget for affordability reasons. The advisor was very respectful in the chat however was totally upfront in your expectations. Even if you got interest free at £150 per month with your requirements you would only be paying back £9000 and some of the lowest price SUV's 2020 or newer with low mileage your looking at £10k or more so this would be impossible. We like many brokers can only work with what we have and you do have to be realistic. Everyone has a different approval and different rate according to their own credit and even if you had the best credit in the country this would still be unachievable via. Hope this gives you a little clarity. If however you still wanted and SUV we can certainly take a look for you however we would be looking at older options or higher mileage than what you requested to get us to what you want.

Rated 5 out of 5 stars

I would recommend female friendly…

I would recommend female friendly finance, very quick to answer, easy to apply, friendly stuff and keeps you updated with everything

June 27, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I have been buying cars for 40 years in…

I have been buying cars for 40 years in the taxi trade and have never had an experience as smooth and quick as with Female Finance. They respond quickly, and always get the job done. I won’t ever use anyone else. Highly recommend to anyone! Thank you so much!

June 7, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Highly Recommend! Thanks John!

I would highly recommend Female Friendly. In particular John! Great friendly service from the beginning, I told him what I was after and the budget was all worked out and suited me perfectly. I found a motorcycle, John contacted the dealer with all the questions I had, and even went out of his way to then send me a personalised video and service receipts which he took upon himself to ask for and send me. Absolutely brilliant customer service. All done through WhatsApp, quick friendly responses. I collected my bike today and am absolutely made up with the whole process.

I will be back to John & FFF in the next year for my next Car!

Thanks again!

May 24, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish. Kept me up to date every step of the way and now have my dream car. Would 10000% recommend female friendly finance. Rosie was absolutely outstanding. Thank you so much I now have my dream car

May 17, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Would highly recommend female friendly…

Would highly recommend female friendly finance to anyone, I got accepted for finance which I didn’t think I would with my credit score.
My advisor John was amazing, so helpful and made the experience of looking for a car fun.
I knew what I wanted and John had found it within the day!
Looking forward to picking my car up soon 🚘🚗

Thank you for all your help!

April 29, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Quick & easy application & very friendly staff

John helped me right through my application & it was so quick & easy, I highly recommend Female Friendly Finance, thank you

April 29, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Highly Recommend!

Highly Recommend!

Hanna is a wonderful person, she has been there for me 100%, she made everything so smooth, I will forever be grateful to her. I have the car, I am extremely happy and that's because all the effort Hanna put into my case. Thank You very much.

April 18, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Very friendly

April 16, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing Service

Buzzing with my new car I could not be happier
The guys and girls at female friendly finance were brilliant so helpful and polite and answered any questions I had which made my car buying process even easier I really didn’t think I could be accepted for finance but female friendly finance made it happen for me thank you so much guys would recommend this company to anybody looking for finance

Kind regards
Jaydn

April 12, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing to work with

I have been speaking with John who has helped me get finance for my dream car!
After searching for weeks and constantly being declined I had low expectations but within 5 minutes John had my finance secured and I collect my car Tuesday!
Would highly recommend this company.

April 12, 2024
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look