Simon at FF was absolutely outstanding and extremely knowledgeable. Great communication incredible professionalism at all times yet the most easiest going person to talk with. He sourced a vehicle wel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.
KEA 1, Grnd Flr LHS North Mersey Business Centre Woodward Road, L33 7UY, Liverpool, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a really positive experience with Female Friendly Finance. The team was knowledgeable, approachable, and took the time to explain everything clearly without any pressure. They made the whole process straightforward and easy to understand, and I felt genuinely supported throughout. I would happily recommend their services to anyone looking for trustworthy financial advice.

Reply from Female Friendly Finance
Exceptional service from start to finish
From my very first enquiry, the service I received from Female Friendly Finance was outstanding.
A special thank you to John, who took the time to understand exactly what I was looking for and helped me find the right car. He was knowledgeable, patient and always available to answer my questions, making what could have been a stressful experience feel straightforward and reassuring.
Unfortunately, the first vehicle developed serious issues and had to be rejected. Although that part of the process was outside Female Friendly Finance's direct responsibility, John continued to support me, kept in touch, and even got involved in following up the case while helping me arrange my replacement vehicle. That level of care goes far beyond what I would normally expect.
What impressed me most was that I never felt like "just another customer". Even when things became complicated, I always felt supported and knew the team genuinely wanted the best outcome for me.
If you're looking for a finance broker that combines professionalism with genuine customer care, I wouldn't hesitate to recommend Female Friendly Finance. Thank you, John, and the whole team, for making a difficult situation so much easier.

Reply from Female Friendly Finance
Ive had the pleasure of working with Simon who did everything possible and more to help me find my dream car!! Even contacting and responding to my messages outside of working hours!!!
He found me such a lovely car and AMAZING finance that suited my budget perfectly!! Thanks Simon for everything!!!

Reply from Female Friendly Finance
My Search Advisor was a Danielle who couldn’t have done anymore for me. At all times she was friendly, professional & understanding. Danielle gave excellent customer service at all times. I had dealings with other staff who again I found very professional & friendly. I highly recommend using this broker. They took above & beyond to another level. Thank you

Reply from Female Friendly Finance
The only thing I can say about this company is wow!!!! So many lovely people looked after me . But the main one was Chris amazing..... everything went through soooo smoothly and I go and pick up my car Wednesday.... Thank you ...

Reply from Female Friendly Finance
Recently had experience with this company and had the wonderful pleasure of help and assistance from Chris who was nothing short of amazing. Polite, efficient and professional and did everything in his power to help me find my next car and as fast as possible. Appreciate it so much. Definitely recommend

Reply from Female Friendly Finance
I just recently got my new car and Chris at Female Friendly Finance was such an amazing help! He made the process so stress free from start to finish, I didn’t make it the easiest as I didn’t really have a make or model in mind but within a few days I was picking up my new car! I’m also neurodiverse so having the option to do the majority of communications via WhatsApp was a huge plus for me and took away so much anxiety and also made the process so much easier to manage with your day to day life.
Would 100% recommend to anyone looking into finance options.
Thanks again Chris!

Reply from Female Friendly Finance
I was very pleased with all the help and friendly staff that helped me with getting a new car I would advise anyone to use this company and would use them again myself next time I need a new vehicle

Reply from Female Friendly Finance
Absolutely brilliant very professional and walked me through everything step by step all my queries and questions were answered promptly I am so happy with my new car thank you so much

Reply from Female Friendly Finance
I just recently purchased a car through Frmal Friendly Finance. From the start they were on the ball with helping me. My advisor Simon was amazing, helping me to pick a car and stick to my budget. Always available to answer questions and keep on top of everything. I had been struggling to get approved else where as I have still got to settle Finance on another car, but Simon managed to get me an approval which saved the day! Thank you so much for everything and for keeping me calm 🤣 also where it says Friendly..... they really are friendly and helpful.

Reply from Female Friendly Finance
Had a good experience,finance approved. Cannot wait to get my new car!!.

Reply from Female Friendly Finance
This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Customer services is amazing the support is outstanding. They did everything for me . I had contact with John on hand for every question. Even though most was silly he was there throughout the whole process. Definitely went above and beyond. Definitely recommend

Reply from Female Friendly Finance
Fantastic company! We got in touch Thursday and had our finance and new car on Friday! Everything was made really simple for us, I would advise anyone to use Female friendly finance as they go above and beyond to make sure you get exactly what you want for the budget you set. Barry was our advisor and he was great at communicating and keeping me up to speed with where the process was up to, he is a credit to the business he kept on checking in to make sure we was happy with everything, I couldn’t of asked for much more from him. Overall a 10/10 stress free experience, I am one very happy customer.

Reply from Female Friendly Finance
Fantastic , attentive and professional , great customer service from Chris, getting my car was easy and smooth process

Reply from Female Friendly Finance
Very straight forward all done via WhatsApp. I explained what car I wanted. Price range & they got straight onto it for me. No stress at all. Finance & car all arranged within a day. Would highly recommend

Reply from Female Friendly Finance
From start to finish they have been amazing, great communication and support. Will definitely use them again, made it easy and stress free

Reply from Female Friendly Finance
Dealing with Simon was a dream,a smooth quick experience. Highly recommended

Reply from Female Friendly Finance
I was very apprehensive about finance as I thought it was a lengthy process. Absolutely not … this company helped me quickly. I found the car they did all the work and kept me upto date with the process. Between Gill & Hannah I got my car very quick. Would definitely recommend, the staff are friendly, helpful and totally understanding.

Reply from Female Friendly Finance
Brilliant service. Within a day I had applied and found my car and collect in 2 days. Very helpful and knowledgable . Fabulous . Thank you. Chris was amazing

Reply from Female Friendly Finance
Absolutely amazing team. Supported and helped me through everything. I went through process with John, who was very understanding. I spoke with Gill who was also understanding. Explained I was dyslexic and reassuring was given. Thank you for finding my little Cee Cee ❤️

Reply from Female Friendly Finance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.