Do not use it/subscribe for it ! Autorenewal set and charges you without any reminder! They cover it under "uninterrupted service". The app is useless. No new information, you couldn't get in other a... See more
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See what reviewers are saying
I couldn't find any helpful information on the app. Tried to cancel due to unsatisfactory experience and they refuse to refund. The subscription is not listed in play store and they charge your card w... See more
Company replied
How disgusting a company is preying on vulnerable people who are trying for a baby. Shame on you. Fear god, theres only so much of a high you can get from scamming people before lifes karma catches up... See more
Company replied
This company is a SCAM. I’ve tried canceling my account multiple times. You’re told to go to the Apple App to cancel the subscription, but Apple doesn’t recognize Femia and can’t cancel the account.... See more
Company replied
Company details
- Fertility Clinic
- Fitness and Nutrition Service
- Women's Health Clinic
- Reproductive Health Clinic
- Wellness Program
Written by the company
Femia supports women on their fertility and pregnancy journeys with personalized insights and expert advice. Created by top healthcare specialists, our app helps track your cycle, detect ovulation, and improve conception chances. Femia offers symptom tracking, daily tips, and 24/7 AI-powered support, while prioritizing your privacy and data security. Join millions of women trusting Femia for every step of their reproductive health journey.
Contact info
Karaiskaki 13, 3032, Limassol, Cyprus
- https://contact-us.welltech.com/femia.html?source=trustpilot
- femia.io
2.1
Poor
195 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM - avoid, use other similar apps instead
As with the majority of reviews this company is a scam. Refused to refund a purchase I did not agree to, I signed up to a trial period only and recieved no notication that this trial period was ending. I was charged £66 for an app I have never used beyond the first day of downloading. The app itself is terrible and you are much better with other apps such as Flo or Clue - which are also much cheaper/free!
August 23, 2024
Unprompted review
Reply from Femia
Hello, Dione!
Thank you for reaching out!
I’m sorry to hear about your experience. Please be assured that payment information is always displayed before completing any purchase to ensure clarity. If you encounter issues with a trial period or charges, I recommend reaching out to us via support-w@femia.io with the subject line "TP review" directly for assistance and to help address your concerns. We value your feedback and are committed to improving our service.
Best regards,
Femia Team
Scam - do not sign up
Scam - same experience as others
A scam app set to profit from women who are potentially at a very low time in their lives already. The worst of the worst kind of people creating stuff like this. Instagram needs to take more accountability for allowing scams to promote themselves.
Ive been charged when I shouldn’t have been with no way of getting my money back and no idea if they will continue to take more.
August 23, 2024
Unprompted review
Reply from Femia
Hello, Sarah!
Thank you for getting in touch!
I’m sorry to hear about your experience and understand your concerns. Please note that payment information is always displayed before finalizing any purchase to ensure transparency. If you believe there’s been an issue with your charges, please contact us via support-w@femia.io with the subject line "TP review". We can assist with any billing concerns and help resolve the situation. We appreciate your feedback and are committed to addressing any issues you encounter.
Best regards,
Femia Team
Avoid - Awful Customer Service
After reading other reviews, I am unfortunately experiencing the same issues. I have had money taken out of my account and it’s not in my Apple subscriptions. I have emailed 4 times and had no response, awful customer service.
August 22, 2024
Unprompted review
Reply from Femia
Hello, Lauren!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so could you please contact us via support-w@femia.io with the subject line "TP review"?
Looking forward to hearing from you!
Best regards,
Femia Team
They charged my card but gave me no way…
They charged my card but gave me no way to cancel and no indication in the ad of what I was signing up for. I thought I was paying for a free trial! There’s no way to cancel your subscription if not done through the app.
August 22, 2024
Unprompted review
Reply from Femia
Hello, Chantelle!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so could you please contact us via support-w@femia.io with the subject line "TP review"?
Looking forward to hearing from you!
Best regards,
Femia Team
SCAM! No customer service!
If I could give 0 stars, I would!
This app is terrible. Crashes all the time. I’ve been scammed out of an extra £66 (so far) as it’s impossible to cancel. AVOID THEM AT ALL COSTS!!
August 21, 2024
Unprompted review
Reply from Femia
Hi, Alice!
I’m very sorry to hear about your experience and understand your frustration. We have already reached out to you via email from support-w@femia.io to address your concerns.
Please check your inbox (and spam folder) for our response, as we aim to resolve this situation as quickly as possible. Your feedback is important to us, and we’re committed to making things right.
If you haven’t received our email or need further assistance, please let us know so we can ensure your issue is resolved. Thank you for your patience and understanding.
Kind regards,
Femia Team
STILL trying to cancel with zero…
STILL trying to cancel with zero response. I have never had an experience like this before. They responded to my previous Trust Pilot review with directions on what to put in the subject line (so as to not have it go to an automated reply) and I have emailed them multiple times with still no response a week later.
This has been such a painful time as we were told from our fertility doctor that having children was not going to happen for us so the fact that I’m having to spend hours trying to cancel this while we’re dealing with grief is the last thing that I want to be doing. What do I need to do??? My card is going to be charged again on August 31 and I just want to cancel this account so I don’t have a constant reminder of the dream that we have lost.
August 21, 2024
Unprompted review
Reply from Femia
Hello, Rachel!
Thank you for your feedback!
I’m deeply sorry to hear about the distress you’re experiencing during such a challenging time. I completely understand how frustrating it must be to deal with these issues while navigating such personal and emotional circumstances.
Please reach out to us directly via support-w@femia.io with the subject line "TP review". We are committed to resolving this matter as swiftly as possible and want to ensure that your concerns are handled with the care and attention they deserve.
Thank you for your patience and understanding as we work to address your request. We’re here to help and will make every effort to resolve this promptly for you.
Kind regards,
Femia Team
Good idea, I like it
Absolutely love seeing a realistic 3d model. It feels like I am personally watching the development of the baby, it's so cute and exciting. Good idea, I like it.
August 14, 2024
Unprompted review
Reply from Femia
Hello, Mary!
Thank you for your wonderful feedback!
We’re delighted that you’re enjoying the 3D model and finding it engaging. If you have any suggestions or need assistance, don’t hesitate to contact us.
Kind regards,
Femia Team
I like that the app reminds me of important
I like that the app reminds me of important days and gives me useful tips. I understand my cycle much better now.
August 15, 2024
Unprompted review
Reply from Femia
Hello, Elaina!
Thank you for your wonderful feedback!
I’m glad to hear you’re finding the reminders and tips helpful! It’s great that the app has enhanced your understanding of your cycle. If you have any other feedback or need assistance, feel free to reach out.
Kind regards,
Femia Team
It's reliable and easy to navigate
Femia has been a good companion during my pregnancy. The tips and tracking features are useful. It's not mind-blowing, but it's reliable and easy to navigate.
August 18, 2024
Unprompted review
Reply from Femia
Hi!
Your review is extremely motivating! Thank you for your kind words.
Best regards,
Femia Team
I've been using the paid version of…
I've been using the paid version of Femia for a while now, and honestly, I can't imagine tracking my health without it. It's my routine now.. I started out using it an ovulation tracker to plan my pregnancy, and I was so impressed by how accurate and helpful it was. Now that I'm pregnant, I use all the features to keep track of my baby's development and how I'm feeling. The app is super user-friendly, and the info is always sport on and really useful.
August 16, 2024
Unprompted review
Reply from Femia
Hello, Celine!
Wow, thank you so much for sharing your experience!
I'm thrilled to hear that Femia has become such an essential part of your health journey. It’s fantastic to know that it’s been so accurate and helpful, especially during such an exciting time as pregnancy. We’re always striving to provide the best features and support, so your feedback means a lot. If you have any suggestions or need further assistance, feel free to reach out. Congratulations on your pregnancy, and we wish you all the best on this wonderful journey!
Best regards,
Femia Team
Please avoid - same experience as others
First of all the app wasn't even a good app, it claimed to give you so much support and assistance in terms of helping with fertility health etc.
I have just been charged £66, as what others have mentioned it's not in my apple subscriptions even though on their page it says you can manage your subscription through Apple and even gives you the link to Apple, however there is nothing there. I have emailed and asked for a refund but haven't heard back. If they don't respond I need to report them to my bank.
August 17, 2024
Unprompted review
Reply from Femia
Hello, Amy!
Thank you for your feedback!
I noticed your comment about the auto-renewable plan and wanted to provide some clarification. The reason you were charged when the new billing period started is because of our auto-renewal feature, which is designed to ensure uninterrupted service. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase.
If you have further questions or need more details, please don't hesitate to reach out via the support-w@femia.io email address. Thank you!
Kind regards,
Femia Team
Same issue as others - AVOID
Same issue as others. I reached out to them via email to query why I was charged and ask for refund as subscription isn’t in Apple subscriptions. No response whatsoever. The app is worse than Flo so don’t bother!
I am asking one last time for somebody to reply to my query and to refund me and to ensure my subscription is cancelled for sure. I will have to contact my bank and relevant authorities to report the company if I don’t hear back asap.
August 17, 2024
Unprompted review
Reply from Femia
Hello, Zsuzsa!
Thank you for your feedback.
We are sorry you no longer want to be a part of our community. We are always available to guide you through the cancelation process, so we will get back to you soon from the support@femia.io email address. Please, stay tuned!
Kind regards,
Femia Team
SCAM!
Trying to cancel subscription, I’ve sent tones of emails and wrote on instagram with no response, total scam! Have no idea how to cancel it right now, my money is just being stolen!!! Avoid at all costs, it’s impossible to cancel this subscription.
August 19, 2024
Unprompted review
Reply from Femia
Hello, Alina!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so we will get back to you soon from the support@femia.io email address. Please, stay tuned!
Kind regards,
Femia Team
Impossible to cancel
Same destiny of the other users. I got charged after free trial (and I went multiple times in the app to see if there was an active subscription but there was nothing in my account). Once I received the email that I was charged, I followed the instructions to cancel the subscription. Impossible. I then emailed the support and I got the automatic message with the Famous instructions on how to cancel. I followed and it brought me nowhere. Tomorrow I will call my bank and report this company. And btw, the app is a copy of the Flo app without their professionalism. I hope the care team will contact me and solve this for good! I can't believe you are playing with some an important aspect of women's life!
August 18, 2024
Unprompted review
Reply from Femia
Hello!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so please contact us via support@femia.io with the subject line "TP review".
Looking forward to hearing from you!
Best regards,
Femia Team
Impossible to cancel
The app is not what it is advertised as and it seems impossible to cancel the subscription. I contacted the support via email, was told that I would get an answer within 24h but that has not been the case yet. I will not let go and want my subscription to be cancelled ASAP.
August 16, 2024
Unprompted review
Reply from Femia
Hello, Cynthia!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so we will get back to you soon from the support@femia.io email address. Please, stay tuned!
Kind regards,
Femia Team
Expensive subscription nightmare
Had a total nightmare trying to cancel this expensive subscription! I tried to follow the instructions and it wasn’t even showing on my Apple subscriptions so I’ve been charged almost £80 for 2 months for an app I haven’t used. Despite sending emails hoping to get a tailored response, it just kept coming back with AI automated email responses which isn’t helpful. The subscription has now been cancelled but I’d like to be refunded as it was not easy.
August 17, 2024
Unprompted review
Reply from Femia
Hi there, Steph!
Thank you for sharing your feedback!
I noticed your comment about the auto-renewable plan and wanted to provide some clarification. The reason you were charged when the new billing period started is because of our auto-renewal feature, which is designed to ensure uninterrupted service. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase.
Meanwhile, for the other concerns, we will get back to you soon from the support@femia.io email address. Please, stay tuned!
Kind regards,
Femia Team
Clear app
Clear app, super easy to use! Everything you need is right at your fingertips. I’ve been using it for three months now, I like it so far.
August 14, 2024
Unprompted review
Reply from Femia
Hey, Delfina!
Thanks for taking the time to share this with us - that's so inspiring! Keep it up 💪
Best regards,
Femia Team
This is the worse app I been ever used
This is the worse app I been ever used, it been charged me £5 for subscription and when I wanted to cancel it there is no option to cancel I got emailed if I want to cancel I have to contact apple subscription that’s so wired . Even though this app tried to take money from my account when I been already charged for subscription they tried to take money from my account without letting me know it’s a proper scam app
August 17, 2024
Unprompted review
Reply from Femia
Hello, Fabi!
Thank you for sharing your experience!
We're sorry about the trouble you encountered trying to cancel your subscription. We are happy to guide you through the steps to cancel, so could you please contact us via support@femia.io with the subject line "TP review"?
Looking forward to hearing from you!
Best regards,
Femia Team
How to cancel is a mystery!
Another experience similar to others on here who have been charged seemingly out of the blue. I paid for a 7 day trial only and have just seen a pending £38.95 charge in my banking with no way to cancel as it does not appear in Apple Subscriptions! Awaiting a reply from customer services and after reading these reviews, do not feel hopeful at all!!
Edited 20.8.24 - I have since heard from
the support team via email who have cancelled the subscription thankfully, although a monetary refund does not seem possible and instead, according to the refund policy, I am being offered a years access to the app. For those waiting over 24 hours for a reply, you might expect to wait a few days longer but hopefully someone will be in touch as they have done with me. A helpful lady called Sophie.
August 16, 2024
Unprompted review
Reply from Femia
Hi there, Gemma!
Thank you for sharing your feedback!
I noticed your comment about the auto-renewable plan and wanted to provide some clarification. The reason you were charged when the new billing period started is because of our auto-renewal feature, which is designed to ensure uninterrupted service. We aim to make our billing process as transparent as possible, which is why you'll find all essential details available on the payment screen prior to purchase.
Meanwhile, for the other concerns, we will get back to you soon from the support@femia.io email address. Please, stay tuned!
Kind regards,
Femia Team
Don´t give up
Hi guys, I had the same experience as you and wrote a bad review on Trustpilot a few days ago. Customer service then got back to me this week and cancelled my subscription and I also got a full refund of the money I had already paid. I also had contact with a Sophie as mentioned in a post from another user a couple of days ago. I don't think they are deliberately scamming people, their booking system seems to be a mess. Anyway, their refund policy (which I can`t link here but you can google it) says without a doubt, that you are entitled to a full refund within 30 days from the purchase date. I am writing this to let you know that there is hope. But don't wait for customer service to get back to you. Write reviews, over and over again, on Trustpilot or the App Store, until they get back to you. And if you still want to buy this app, do it through Paypal, because if worse comes to worst, Paypal can give you a refund. Keep going...
August 15, 2024
Unprompted review
Reply from Femia
Hello, Rosi!
Thank you for sharing your experience and feedback.
I’m glad to hear that your issue was eventually resolved. We apologize for any inconvenience you faced and appreciate your patience.
We want to assure you that all users are treated equally under our Refund Policy, and we strive to process requests as promptly as possible. However, due to the high volume of inquiries we receive, there may be occasional delays.
Your feedback is valuable, and we're continually working to improve our processes and support. If you encounter any further issues or need additional assistance, please don’t hesitate to reach out directly via the support-w@femia.io email address. We're here to help and appreciate your understanding as we work through these challenges.
Kind regards,
Femia Team
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