Update, I eventually did receive my order, about 3 weeks later, no emails or updates from the company. I never received my purchase and the company does not respond to my emails.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have finaly received my order. Did not get any notification that it was on its way. Received about 1 week after it was placed. Could not phone them as they had phone problems. I've sent 2 emails... See more
Two orders were placed over two weeks ago. Nothing shipped, no responses to site-based messages or email, and they claim their phones are down. If this business is still operating, I suspect it is doi... See more
Have ordered from Femplay before and always been happy with process. Ordered at end of April 25 - and nothing. Have tried to contact them via phone, email and form fill - no response. Don't know wha... See more
Company details
About Femplay
Information provided by various external sources
Femplay is 100% Australian Owned and has been heating our bedrooms for over 15 years
Buy the best toys from Australia's #1 Online Adult & Sex Shop. Femplay is 100% Aussie owned & we care about the best toys to get you off.
Shop online now!
Contact info
Yatala, Australia
- 1800 071 267
- service@femplay.com.au
- femplay.com.au
2.1
Poor
2K reviews
Hasn’t replied to negative reviews
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the suction doesnt work
July 16, 2023
Reply from Femplay
HI Tania,
If any of our customers have an issue with a product they have purchased, they simply have to call or email us and we will assist them.
This is so much better than receiving a negative product review on our service review platform.
We have emailed you in relation to your issue. xo
Captainfantastical
Great products, great price, fast shipping and an easy site to navigate
August 2, 2023
Reply from Femplay
Hi Andrew,
Thanks for the great review xo
Flawless and fast transaction!
Great company to do business with. The order was processed super fast and arrived within a week by standard post (delivery to semi regional SA).
July 24, 2023
Reply from Femplay
Hi Anthony,
Thanks for the great review xo
Exactly as described and delivered in a…
Exactly as described and delivered in a timely manner.
July 25, 2023
Reply from Femplay
Hi Fay,
Thanks for the great review xo
The online process was easy and good…
The online process was easy and good but delivery took almost 2 weeks but your customer service person, Kelly was very helpful and submitted an enquire on my behalf. Good for you but very disappointed in Aust Post
July 25, 2023
Reply from Femplay
Hi Sandra,
Thanks for the great review, but unfortunately we can't do anything about Aus Post delivery times. xo
Was an easy site to shop on and the…
Was an easy site to shop on and the products are exactly the same as they are.
July 16, 2023
Reply from Femplay
Hi Melissa,
Thanks for the great review xo
Reply from Femplay
Hi Martin,
Thanks for the great review xo
Supper fast dispatch and delivery.
July 10, 2023
Reply from Femplay
Hi Phil,
Thanks for the great review xo
Reply from Femplay
Hi Trevor,
Thanks for the great review xo
A quality product…
The product we purchased arrived quickly and in a discreet package. The product was just as it had appeared on the website and we were very happy with both the price and the product.
July 2, 2023
Reply from Femplay
HI Linda,
Thanks for the great review xo
Quick delivery in discreet packaging
July 9, 2023
Reply from Femplay
Hi MA,
Thanks for the great review xo
Wanted handsfree toy
Suction wasn't what I thought it would be as I wanted hands free device, avergae device ,nothing amazing for the price it was
June 29, 2023
Reply from Femplay
Hi Bee,
Sorry to hear that you're unhappy with your purchase. We ask customers to contact us via email or phone so that we can assist them, instead of leaving a negative review.
We have sent you an email in relation to your issue xo
Great store
I love the range of products that they have. Ordering is easy and there are many payment options. The items are shipped quickly and are packed discretely.
June 26, 2023
Reply from Femplay
Hi Julie,
Thanks for the great review xo
There were so many products on offer
There were so many products on offer, delivery was quick - product exactly as described and pictured
July 2, 2023
Reply from Femplay
Hi Zena,
Thanks for the great review xo
Exceptional service
Exceptional service, fast delivery, great product. Will definitely buy from here more.
July 2, 2023
Reply from Femplay
HI Robert,
Thanks for the great review xo
Purchase - Delivery - Product Review
For purchase and delivery the company has made everything as easy as possible. Sailed through purchase in minimal time and product was delivered before due date. Fantastic customer service.
Product review: Oh Em Gee!! I loooove my new product. Very satisfying to say the least. I’ve had other similar products but none have satisfied me like this one! 12/10
June 25, 2023
Reply from Femplay
Hi Donna,
Thanks for the great review xo
happy purchaser
easy purchase, excellent service, and prompt delivery. Also the purchased item was exactly as advertised.
June 25, 2023
Reply from Femplay
HI Rodo,
Thanks for the great review xo
Great range and better prices than…
Great range and better prices than other sites for same item.
June 25, 2023
Reply from Femplay
Hi Jennifer,
Thanks for the great review xo
Great go-to supplier
Great range of the best quality products. Usually have the best prices, if not, happy to give a price match. Nice packaging and fast shipping. Always a pleasure to buy here.
May 1, 2023
Reply from Femplay
Hi Sidney,
Thanks for the great review xo
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