Check the returns policy carefully before buying, they have a super strict return policy. I bought a leather bag from Feners and didnt like the way it looked when I got it. I started the return proced... See more
Company replied
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Check the returns policy carefully before buying, they have a super strict return policy. I bought a leather bag from Feners and didnt like the way it looked when I got it. I started the return proced... See more
Company replied
This has been my worst experience placing an order online. Not only is customer service non existent (I never received a reply to my multiple emails and DMs sent to Fener), I was charged a $30 fee to... See more
Company replied
the feners team helped me immediately with my request, they were super helpful and supportive. Thank you so much!
Company replied
With this brand claiming great comfort and blister free feet (in their marketing newsletter) I wanted to give the Mules a try. They look stunning but unfortunately, despite the quite high price, t... See more
Company replied
Small independent brand from Barcelona. Women-founded, we design & craft sustainable shoes in Spain.
Bonavista 16, 08012, Barcelona, Spain
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought the Je M'en Fous Cactus Noir last year. These are really beautiful shoes and so stylish, but I'm sad to say that if you have narrow feet these are not the sandals for you. They are very uncomfortable to walk around in for more than 20 mins and the vegan leather mixed with hot weather causes there to be friction against your skin causing blisters and cuts.

Reply from feners.com
I've been eyeing the green mules for a year and finally purchased a pair. Not only are they stunning, they are SO comfortable, by far the most comfortable heels I've ever owned. This particular style is vegan and I'm so glad, because as a vegan it's so hard finding shoes that not only align with your ethics but are also super stylish. I get so many compliments on them every time I wear them, by women, men, anyone really. Shipping was also fairly quick considering they came from across the world! Just bought the orange ones as well because now I must own them all, lol. Also, I love that this is a woman owned brand, I'm a customer for life, cant wait for many more purchases!

Reply from feners.com
Love everything about this company, great and kind customer service. Super fast delivery and great quality boots!

Reply from feners.com
The customer service is great and very helpful. There were some problems with a part of my package but fortunately it solved quickly. The people of FENERS were kind and the boots are just stunning!!
El servicio es excelente y muy útil. Tuve algunos problemas con una parte de mi paquete pero afortunadamente se resolvió rápidamente. ¡La gente de FENERS es amable y las botas son tan bonitas! Estoy muy contenta.

Reply from feners.com
Love their shoes! they are incredibly comfortable, super beautifully made and ofcourse as you can see for yourself absolutely georgeous <3 totally love the effort of making more and more vegan shoes and being an overal ethical and sustainable brand! and on top of that: looooooove the woman empowerment!!!

Reply from feners.com
I purchased my first pair of footwear (purple metallic cowboy boots) from Feners this past week and couldn't be more delighted. Shipment was VERY fast (four business days) considering they had to cross the Atlantic and the boots are GORGEOUS. The leather is buttery soft and the purple metallic color is spectacular. Sizing is accurate- I am a street US size 8 and size 39 fit perfectly. I would DEFINITELY recommend their website to anyone looking for unique well made footwear with a European flair. 💜

Reply from feners.com
Orange Noir Cactus Leather boots
Shoes didn’t last a year of me practicalli not wearing them. I didn’t wear them to work or party. They aren’t very comfortable so I had them literally few times just to sit somewhere and not walk too much.
First year of them is comming closer, they are tearing up in two places and the support team told me there is no warranty for them. So I wrote this review and then they changed their mind and gave me coupon for new shoes.
I will keep you updated about quality od the new pair.

Reply from feners.com
Incredible shoe quality and responsive customer service. Pre-order shipping took a bit longer than expected but the boots themselves are gorgeous and worth every penny. Very fast delivery once shipped!

Reply from feners.com
The most beautiful and comfortable shoes I have ever worn! I always get the most compliments when I wear them, I have two pairs of mules and a pair of boots and they are so well made and I could wear them all night! Also thank you for always getting back to my messages so quickly whenever I have a question around sizing, cleaning my shoes or anything I need help with :) I will be a long and loyal customer for years to come!

Reply from feners.com
I love my everyday aged beige booties 🧡
I am planning to wear them with a nice summer dress when it gets warmer... HOWEVERt I am also currently exploring ways to integrate them into my Dutch winter wardrobe as they are my new faves and have received a special spot on my shelve 🌟😁
Definitely worth the wait ladies 💕 I have already spotted my next addition from Feners, the lovely blue and lavender slip ons 😍 can't wait
Also love supporting smaller female owned as well as sustainable businesses, badass! 😎 Keep going strong Feners !

Reply from feners.com
Recently bought 2 pairs of boots from Feners. Quality is excellent, style is out of this world and the delivery was very quick.. Would highly recommend and will purchase from them again

Reply from feners.com
The order process was very easy, great pictures to actually see what products look like when when you wear them. The delivery was super quick, too. I never review/feedback brands, but for Feners I even sent a picture of me, wearing my new sneakers, to them via Instagram. Looking forward to wear my new kicks 🔥 💗 Hope you extend the collection more and more !!!

Reply from feners.com
Favorite shoe brand! comfy and cute, perfect both day and night.

Reply from feners.com
Very happy with my Feners boots, they are super cool and comfortable. Moreover, I very much agree with the values of the brand, I recommend them so far!

Reply from feners.com
Feners is the perfect combination of comfort and design, but also the values of the brand are undoubtedly the best of them. I can't wait for them to release the new models, every season a pair of shoes fall.

Reply from feners.com
I can’t be more satisfied with my purchase and service, they are super comfy. I definitely recommend them!

Reply from feners.com
Last summer I bought my first pair of sandals and they were amazing. Now I bought a pair of boots and they are really comfy and beautiful! I really love the brand and how they produce everything in Spain. Totally recommend.

Reply from feners.com
Super comfy! I love that they are locally produced and how the brand cares for every detail from design to ethics!

Reply from feners.com
Recently bought for my girlfriend a pair of Le Jogger and she couldn't be more happy! Great buying experience and attention to detail.

Reply from feners.com
I'm in love with the designs of this small but very great brand. Waiting my new pair of boots!

Reply from feners.com
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