Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didn’t once feel like I needed more ligh... See more
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Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Reply from Fenixlight UK
Amazing customer service, Jamie helped me ensure I got my head torch in time for my night race. Fast, efficient and friendly. I can highly recommend Fenixlight

Reply from Fenixlight UK
The Web is a strange place and reviews are an easy trade commodity with so much false info - good and bad you end up confuddled!
I ve dealt with Rob B for over 15 years now and that is how I mentally image Fenix in the UK. That relationship includes me wandering from the fold and trying other brands - not a happy experience to be honest.
Suddenly realised my 15 year old Fenix lights were just sat there ... working... flawlessly. Combined with a switch from Outdoor Educator to Security and the cost of failure ramping up... I somewhat ashamed turned back to Rob B and could not have been made more welcome.
Throughout, the service level has been stellar, order turn around convinces me they are all on roller blades and heavy caffeine doses. The products just darn well work.
Unless we support excellence, the mediocre will rule and very good folk will vanish. I will do what I can to suppport Fenixlight UK. Yep - they really are that good.

Reply from Fenixlight UK
Excellent customer service. Answered my question promptly. Great products and quick delivery.

Reply from Fenixlight UK

Reply from Fenixlight UK
Great customer service with a smooth online ordering process through to speedy delivery. Love the torch too. Small but mighty and has made dog walks in the dark so much easier.

Reply from Fenixlight UK
Very fast delivery and head torch is a brilliant bit of kit, would definitely recommend.

Reply from Fenixlight UK

Reply from Fenixlight UK
I was giving the head torch as a Christmas present and I love it. I use it for walking the dogs in the winter at night, however the battery gave up the ghost and stopped working. I brought some replacement batteries from Amazon thinking they would do the job, but they didn’t work. I contacted the seller cause I thought I’d have to send it back but my son has the same head torch and advise me. He brought the battery and it works perfect now.

Reply from Fenixlight UK
No instructions. Had to use YouTube for fitting the straps.
Item received in a timely manner. Satisfied customer.

Reply from Fenixlight UK
Fantastic customer service re-confirming the sizing of the laser engraving and running through all the details on the phone. Delivery was very quick. The head torch is ace.

Reply from Fenixlight UK
Excellent transaction. Great product with superb engineering. Super quick delivery.
Will definitely recommend this company and their fantastic range of products. Many thanks.

Reply from Fenixlight UK
My Fenix bike light arrived in 2 days by registered mail, free delivery! Can’t fault the lights, they are of excellent build quality, super easy to install and remove from my bike! You can remove the torch if you want to take the dog out with one click! As bright as a car headlamp if you want it or strobe light for daytime use! Build quality is the best bit for me,, and I got my name inscribed on it!! Brilliant bit of kit, couldn’t ask for better!!

Reply from Fenixlight UK
Excellent service from Fenix. Super fast delivery and faultless communication.

Reply from Fenixlight UK
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