Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didn’t once feel like I needed more ligh... See more
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Review summary
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Good quick service. Customised inscription on light. Light seems to work as advertised! I amnaged a 12 hour run time on setting 2/4 in an overnight ride a few days ago as a test for a multiple day cyc... See more
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I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total conf... See more
Company replied
I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service. After contactin... See more
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Company details
Written by the company
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Contact info
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, United Kingdom
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4.8
Excellent
603 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Headlamp detached itself from headband…
Headlamp detached itself from headband while 3000 metres up a mountain. Poor or defective design? Not ideal. Never happened with any of my petzl headtorches.
July 1, 2026
FENIX FROM (near) PHOENIX
FENIX FROM (near) PHOENIX
Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club, Scottsdale, Arizona, that's where.
I replaced it with an 'engraved' TK17, three years ago. Bought a back up, three days ago.
The TK17 is a powerful, yet versatile hand held LED torch. Multiple functions (adjustable, step through, brightness and strobe) with a rechargeable battery.
Great comms and ultra fast delivery from Fenixlight UK. Go to their website and treat yourself 😉👍 🔦📦
July 7, 2026
Unprompted review
Excellent Service
June 29, 2026
Speedy dispatch and easy to navigate…
Speedy dispatch and easy to navigate the website. Great product and even delivered with a little bag of sweets. Would recommend!
July 6, 2026
Reply from Fenixlight UK
Thank you Sarah, the HM65R-T V2.0 is a very popular choice, and I personally love the Nebular colour. Thank you also to your friend for the recommendation :)
Fantastic customer service
Fantastic customer service, great communication and very helpful, 10/10 highly recommended
June 30, 2026
Great speed of delivery and arrival of
Great speed of delivery and arrival of
Sturdy product
June 29, 2026
Reply from Fenixlight UK
Thank you Julia, hope to see you again in the future :)
Order fulfilled quickly and correctly
Order fulfilled quickly and correctly. Perfect - thank you!
June 24, 2026
Reply from Fenixlight UK
Thanks Vanessa, Hope you have many hours of light from your TK16, good choice :)
Good support from Fenix UK
Good support from Fenixlight UK:
A quick reply with a solution to a question I had about a part I'd just lost for a Fenix light I'd bought years ago.
The spare part I needed was quickly dispatched and my light was complete again. 👍
Great comms and help, many thanks.
(Good to find their support is as solid as their lights!)
June 8, 2026
Reply from Fenixlight UK
Thank you Mr Mousley, we are happy to help.
Great products and great customer service
Ordered a mini light to go along with my Fenix head torch that I've been using for a couple of years which is still going strong. Unfortunately the new light got lost on it's way to me. I emailed Fenix who were responsive and absolutely brilliant at sorting it out. Great products and great customer service.
June 12, 2026
Unprompted review
Reply from Fenixlight UK
Thanks James, Happy to help :)
Reply from Fenixlight UK
Thank you David, hope you are enjoying your new HM70R, this is a very popular headlamp :)
Strong light and head band
Strong light and head band. Excellent beam for night running.
The light left a bruise / lump on my forehead after 3 hours of wearing it. I have adjusted it and cushion it with a buff, but the balance between having it tight enough to stay in place and not hurting my forehead has taken a bit of work to sort out.
June 1, 2026
Reply from Fenixlight UK
Hi Rachel, I'm sorry to hear you are finding the headtorch uncomfortable, my colleague, who is an Ultra Runner always suggest that you wear the torch on an angle from forehead down towards your neck at the back, and tilt the head unit to suit. I hope this helps.
I sent a head torch back that needed…
I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total confidence recommending fenix products, they are just quality with amazing product support.
May 1, 2026
Reply from Fenixlight UK
Thank you Darren, So glad to hear you had a good experience, we take pride in our customer service as much as our brilliant products :)
easy to order and fast reliable delivery
April 27, 2026
Reply from Fenixlight UK
Thank you Gary, so good to hear it :)
All is fine.
April 8, 2026
Reply from Fenixlight UK
Thank you Patrick, I hope you get many hours of light from your CL26R Pro :)
Good service and excellent products.
April 7, 2026
Reply from Fenixlight UK
Thank you Russell, good to hear :)
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