Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didn’t once feel like I needed more ligh... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good quick service. Customised inscription on light. Light seems to work as advertised! I amnaged a 12 hour run time on setting 2/4 in an overnight ride a few days ago as a test for a multiple day cyc... See more
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I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total conf... See more
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I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service. After contactin... See more
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Company details
Written by the company
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Contact info
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, United Kingdom
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4.8
Excellent
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Good service and excellent products.
April 7, 2026
Reply from Fenixlight UK
Thank you Russell, good to hear :)
Reply from Fenixlight UK
Thanks Gary, you sound like a returning customer which is always good to hear. Hope you are enjoying the E06R PRO plus in my favourite colour. :)
Reply from Fenixlight UK
Thank you Brian, the E06R Pro is turning into a very popular every day carry torch, I own its smaller original E06R and find it very useful, plus the cats love the laser :) I'm tempted to treat myself to the Pro version! :)
Good customer service
Even though I'd order the wrong battery, they made it easy for me to return & get the correct one
March 30, 2026
Reply from Fenixlight UK
Thank you Richard, Its not just about the Fenix product the customer service is just as important so glad it was seamless for you. :)
Fenix CL27R Lantern.
I am very happy with my purchase of this Lantern. The materials used in the construction are top quality as is the build and finish of this product. It is easy to use and quick to charge. It has a good runtime and the features and different modes make it a handy piece of kit. It is bright enough to allow you to cook in a tent and the adujustable warm light helps with sleeping. The magnet in the handle is strong enough to attach to most metal surfaces, allowing use of the Lantern. The plastic dust cover is a little awkward to fit back in place after charging but other than that it is a brilliant Lantern.
March 30, 2026
Reply from Fenixlight UK
Thank you for your review James, the CL27R is a very popular lantern, so I hope you get many camping trips to enjoy it :)
Great product...fantastic service with…
Great product...fantastic service with fast delivery...updated through out hole process
March 26, 2026
Reply from Fenixlight UK
Thank you Paul, Always good to hear that we provide good service from start to finish, enjoy your shadowmaser :)
Reply from Fenixlight UK
Thank you Mark :)
Great head torches got this one for…
Great head torches got this one for longer multi day events saves charging and changing batteries
March 5, 2026
Reply from Fenixlight UK
Thank you Chris, the HP25R V2.0 is a very popular torch, good battery life is so important.
Reply from Fenixlight UK
Thank you Linda, you have chosen a very popular headtorch for the season, i'm sure you will enjoy many trails safely using your HM65R-T V2.0.
The Product is excellent and service…
The Product is excellent and service was frictionless.
February 26, 2026
Reply from Fenixlight UK
Thank you William, I personally own an E06R, its a fantastic little key chain torch, plus my cats love the laser! enjoy.
sturdy,long lasting very bright…
sturdy,long lasting very bright light,fits well to your head.
March 8, 2026
Reply from Fenixlight UK
Thank you Jexter, the HP35R is very popular in the fishing community and rescue crews alike. Hope you liked you free beanie with the order :)
Easy and quick
It was easy to select and order the headlight we wanted. The delivery was almost immediate with 24-hour tracking!
February 23, 2026
Reply from Fenixlight UK
Thank you for your kind review Dieter :)
Good communication
Good communication, easy to use web site and swift delivery, Fenix keep up the great work with your amazing products , thank you.
February 24, 2026
Reply from Fenixlight UK
Thank you Paul, keep an eye out for new products arriving this year. :)
Very prompt delivery
February 23, 2026
Reply from Fenixlight UK
Thank you for your review JS, we want you to be up and running as soon as possible :)
I bought a light 5 months develop a…
I bought a light 5 months develop a lens fault send them back . Received an email had dirt or grease on it for a period of time whilst running at a high output which has caused the damage 😂😂😂 nothing covered under warranty scammers stay way from them
September 25, 2025
Unprompted review
Reply from Fenixlight UK
Hi Malik, as we explained to you, the damage to your head torch including broken brackets, damaged lens, and charge port cover swollen through oil contamination were outside the terms of the warranty for a defective product.
We reached out to the manufacturer who indicated that due to the damage caused not being related to manufacturing defects, a replacement was not covered under warranty.
We offered you a 25% discount on another product as a gesture of good will and returned your item as requested.
I had a great experience with Fenix…
I had a great experience with Fenix UK’s customer service. They responded quickly to my query and were very helpful and professional throughout. The team made everything straightforward and kept me informed, which I really appreciated. It’s refreshing to deal with a company that genuinely supports its customers. Highly recommended!
February 17, 2026
Unprompted review
Reply from Fenixlight UK
Your very kind Lee, this is the type of review I love to read. Its not just about our products being so amazing, our after service is top notch too :)
Reply from Fenixlight UK
Thanks Mario :) We aim to please !
To be honest I’ve had one before of you…
To be honest I’ve had one before of you I just find them really good lights . Never a problem so that’s why I’ve given it too marks
February 5, 2026
Reply from Fenixlight UK
Thank you Carl, always good to know customers are returning due to the products being very good. Enjoy your HP25R :)
Fast and efficient
Fast arrival of headlamp and accessories, very well packaged, arrived in perfect condition, would recommend.
February 2, 2026
Reply from Fenixlight UK
Thank you Graham, Enjoy your HL45R very good headtorch :)
superb service and product
February 10, 2026
Unprompted review
Reply from Fenixlight UK
Thanks Steve :) enjoy !
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