Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didn’t once feel like I needed more ligh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good quick service. Customised inscription on light. Light seems to work as advertised! I amnaged a 12 hour run time on setting 2/4 in an overnight ride a few days ago as a test for a multiple day cyc... See more
Company replied
I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total conf... See more
Company replied
I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service. After contactin... See more
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Company details
Written by the company
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Contact info
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, United Kingdom
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4.8
Excellent
605 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Good product quick delivery
November 26, 2025
Reply from Fenixlight UK
Thank you Dave, I hope you enjoy your new LD22 V2.0, very good torch
Very happy with the torch I ordered
Very happy with the torch I ordered. Great quality, arrived quickly.
November 24, 2025
Reply from Fenixlight UK
Thank you Niall, good choice with the TK21R its a great torch.
Quick efficient service
November 24, 2025
Reply from Fenixlight UK
Thank you for your review Tamara, I hope you enjoy your HM23 V2.0 :)
Great products and fantastic customer service.
Easy purchase, good price, prompt delivery. I also made contact via email to ask for advice regarding my head torch (which the battery I purchased was for). I received a quick reply from a very friendly and knowledgeable member of staff. He even emailed back to check I'd got things sorted out. Top notch service!
November 26, 2025
Reply from Fenixlight UK
Thank you Jonathan, we pride our customer service as high as our products.
The build Quality is outstanding
The build Quality is outstanding. Robust and well made. This is what is needed to be reliable in harsh conditions. Design is very well thought out and it gives you confidence being out in the dark as the way forward is lit extremely well.
November 24, 2025
Reply from Fenixlight UK
Thank you for your review Stafan, the HP12R-T is one of our most popular headtorches at the moment, and all good reviews coming in on it. Enjoy your purchase :)
excellent!!
November 24, 2025
Reply from Fenixlight UK
Thank you Malcolm, the PD25R is a little pocket rocket, enjoy :)
Delivered quick and received e mail…
Delivered quick and received e mail with tracking info and order number.
November 24, 2025
Reply from Fenixlight UK
Thank you Steven, hope you enjoy your purchase.
Brilliant
I would just like to thank Fenix for repairing my head torch, what a great service.
November 17, 2025
Unprompted review
Reply from Fenixlight UK
You are more than welcome Graham, thank you for your custom :)
it is what was advertised excellent all…
it is what was advertised excellent all round
October 30, 2025
Reply from Fenixlight UK
Thank you William, we hope you enjoy your purchase
Another great head torch
Another great head torch. I got this one for running on roads as it has the red light on the back. I like that the redlight can be switched off for trail running. My second Fenix head torch and really happy with both. Top quality and long lasting battery.
October 30, 2025
Reply from Fenixlight UK
Thank you Paul, the HP12R-T Headlamp is very popular so you have made a great choice. Safety while road running is a must. Enjoy :)
Reply from Fenixlight UK
Thank you Catherine, The PD26R ACE may be small but it packs a punch with power! enjoy :)
Excellent Customer Service
Couldn't have asked for better customer service! Charlie was great and took lots of time to help me with my headtorch and explained things thoroughly. It's clear to see the staff at Fenix care a lot about their products and customers. Thanks Charlie!
November 12, 2025
Unprompted review
Reply from Fenixlight UK
Thank you Ava, we actually do care about our products, our service is a reflection of this. I wish you many hours of fun running with your headtorch. :)
Flashlights
The brightest flashlight i have ever owned, very well made, good value for money, will last for years.
Should of bought from this company years ago.
October 27, 2025
Reply from Fenixlight UK
Thank you John, excellent choice with the TK21R, glad to hear you love it :)
Reply from Fenixlight UK
Thank you George, I hope you enjoy your HM65R-T V2.0. Good choice :)
Easy interface to order through
Easy interface to order through, prompt delivery by good courier, what’s not to like, excellent product, going to buy another as the wife has commandeered this one !
October 30, 2025
Reply from Fenixlight UK
Thank you Nick, this has given me a good laugh, so I hope your wife enjoys your LD45R, very good torch.
Amazing customer service and knowledge…
Amazing customer service and knowledge from the team when buying my new light.
October 29, 2025
Reply from Fenixlight UK
Thank you David, I hope you enjoy your new LR35R PRO :)
Fast delivery 👍🏼
October 28, 2025
Reply from Fenixlight UK
Thanks John, enjoy your HM65R-TV2.0 :) good choice!
Fantastic product advice from Jamie
Fantastic product advice from Jamie. Next day delivery. 5 Year guarantee. Mega on all counts!
October 28, 2025
Reply from Fenixlight UK
Thank you Huw, I hope you enjoy your new HM65R-TV2.0, this is the most popular torch this year:)
Quality and renowned product
Quality and renowned product, very quickly delivered at competitive price.
October 28, 2025
Reply from Fenixlight UK
Thank you Robert, we take pride in our service :)
Professional outlet
Very fast shipping. The batteries were fresh of manufacture, and not aged on the shelves, as often happens.
Recommended.
October 27, 2025
Reply from Fenixlight UK
Thanks Antonio, You highlighted a very good point for other buyers, We do have a large turn around on the batteries, but never overstock to prevent this happening.
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