Fantastic Head torch I got the Hm65R-T for a 100mile race as my other torch was bright enough. This Lit my what threw the hole night on Medium powered and I didn’t once feel like I needed more ligh... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good quick service. Customised inscription on light. Light seems to work as advertised! I amnaged a 12 hour run time on setting 2/4 in an overnight ride a few days ago as a test for a multiple day cyc... See more
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I sent a head torch back that needed factory replacement part. The service I received along the way from the very first email to the returning of my torch was absolutely first class. I have total conf... See more
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I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service. After contactin... See more
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Company details
Written by the company
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Contact info
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, United Kingdom
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4.8
Excellent
605 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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superb service and product
February 10, 2026
Unprompted review
Reply from Fenixlight UK
Thanks Steve :) enjoy !
Reply from Fenixlight UK
Thank you Philip, glad to help :)
Reply from Fenixlight UK
Thank you Mark, you have a little pocket rocket in the E01! enjoy :)
Very fast and excellent service...
Very fast and excellent service.... Product delivered and packed excellent.
January 26, 2026
Reply from Fenixlight UK
Thank you Liam, we pride ourselves on our service :)
Head torch battery replacement
Easy to find replacement, easy to order and quick to arrive.
February 2, 2026
Reply from Fenixlight UK
Thank you Neil, its always good to get this type of feedback :)
Brilliant product and service.
January 26, 2026
Reply from Fenixlight UK
Thank you Demetrios, I own an E35R myself, brilliant torch very good choice, enjoy :)
Reply from Fenixlight UK
Thank you Bridget, The HM65R-TV2.0 is a brilliant choice, a very reliable headtorch. Enjoy :)
Good product quality.
Good product quality.
I expert the flashlight will last for many years.
January 30, 2026
Reply from Fenixlight UK
Thank you Paul :)
No hassle throughout the process from…
No hassle throughout the process from ordering to delivery !!
January 29, 2026
Reply from Fenixlight UK
Thank you Karen :)
Reply from Fenixlight UK
Thank you Jamie, I'm sure you get many years enjoyment from your HL18R V2.0
Very fast Delivery. Great communication
Very fast Delivery, and very happy with communication I received. And the product is perfect. I'm very happy. I will be shopping again in the future
January 18, 2026
Unprompted review
Reply from Fenixlight UK
Thank you Justin, we will be happy for your return custom.
I have used Fenix lamps for many years …
I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service.
After contacting the customer service they dealt with the issue quickly and clearly. They sorted the headlamp in just a few day. Brilliant
January 16, 2026
Unprompted review
Reply from Fenixlight UK
Thank you for your continued custom. We pride ourselves in not just having the best products but also in the aftercare, so its always good to see a satisfied customer.
As close to perfection as it gets
I’ve waited until now to post this review as I really wanted to get some nighttime miles in whilst using the head-torch before saying anything.
We’re now in the depths of winter darkness and this is my go-to light. Using the warm-light function it significantly improves the level of definition on the trails in comparison to the much colder white light of all my other head-torches. Add to this the fact that it is super easy to switch to the cold light when on the roads and you literally have the best of both worlds. A fantastic pleasant surprise to me was the memory function, it remembers your previous light setting for both light types each time you switch it off, also the different settings for each light. This means you can switch between light types with one being a brighter setting and then back to other lower setting without faffing through a full cycle.
The battery level indicator is very well placed and simple to use and the final bit of outstanding design is the travel lock switch.
Bravo Fenix, this little beauty is as close to perfection as you can get 👍
October 28, 2025
Reply from Fenixlight UK
Thank you Terry, I can see you are very impressed with the HL18R-TV2.0. This is becoming a very popular choice in the running market, so thankyou for such an in-depth review. Enjoy!
Excellent service
December 31, 2025
Reply from Fenixlight UK
Thank you Sandra, I hope you enjoy your new HM65R-TV2.0, a very popular headtorch :)
Brought as a gift
Brought this for a gift for my Partner as we are both part of Mountain Rescue. And he absolutely loves it.
December 30, 2025
Reply from Fenixlight UK
Thanks Sophie, Just wondering if he is using the SW05R red on the rescues. All the teams we deal with are always looking for recommendations. Its a wonderful thing you both do so we are always happy to help our rescue community.
Excellent company to deal with
Easy website to navigate.
Excellent response to my queries.
Great customer service and swift delivery.
Excellent product.
December 29, 2025
Reply from Fenixlight UK
Thanks Dennis, I hope you have many hours of enjoyment with your HM65R-T V2.0, very popular lamp :)
Very impressed with a speedy delivery…
Very impressed with a speedy delivery just after Christmas which allowed me to camp out for New Year's eve which I enjoyed.
December 29, 2025
Reply from Fenixlight UK
Thanks Peter, Camping out for New Years Eve is very brave, well done !
Reply from Fenixlight UK
Thank you Andy, you have definitely chosen our star buy of 2025, HM65R-T V2.0 is a very popular choice, Enjoy! :)
Reply from Fenixlight UK
Thank you Stuart :)
Brilliant service, brilliant product, brilliant light!
Have been using Fenix torches and batteries for many years. Brilliant products that simply do what they should. Service was fast and efficient and would definitely recommend
August 27, 2025
Reply from Fenixlight UK
Thank You for your continued custom Tony, Keep an eye out for the new products in 2026. Happy New Year.
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