This may be premature as I've only used the mask twice, but so far I'm extremely impressed. My tense OTTB mare was more focused and receptive to literally everything I asked when under saddle. I actu... See more
Company replied
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This may be premature as I've only used the mask twice, but so far I'm extremely impressed. My tense OTTB mare was more focused and receptive to literally everything I asked when under saddle. I actu... See more
Company replied
my mare of 20yrs has chip/arthris starting in knee that now made life a bit harder on her to get round, we are doing what we can within reason since she has willingness & out going - ordered knee wrap... See more
I borrowed one of these masks from a friend and purchased my own as I found it to be a useful tool on my very reactive ottb. The mask I purchased is defective- one of the ears is sewn on wrong and... See more
Company replied
Ordering from Fenwick is always so easy!! In my wellness business I always recommend these products to my clients! I love all the products and own the cooler, blanket, bonnet, and saddle pad. Stylis... See more
Company replied
USA-based Fenwick Equestrian® was created in 2009 by the brother-sister team of Fred & Wilhelmina McEwan. We are an equestrian therapeutic product manufacturer, wholesaler & retailer providing distinctive & quality goods to equines around the world. Fenwick Liquid Titanium® Far Infrared fabric that enables the body's natural ability to: heal, relieve pain, restore energy, boost the immune system and reduce stress and anxiety. Horse owners' ideas are changing when considering health care for their animals. Many more people are seeking alternative methods of preventative/alternative care. Through this paradigm shift Fenwick’s Liquid Titanium® products are transforming into a wonderful adjunct inside the search for optimal health and wellness.
383 Sweet Street, 29128, Rembert, United States
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Reply from Fenwick Equestrian
Material in ears was not thick enough for my horse. Most silent ear bonnets are thicker in the ears. I bought this because I couldn't find something big enough to fit him and this actually does but horse still reactive because Material in ears isn't thick enough.

Reply from Fenwick Equestrian
Love Fenwick saddle pads! ordered a new one (on sale!) and delivered promptly

Reply from Fenwick Equestrian
I like your products I have bought the horse hoods for calming stressed horses. The ball caps for me and my brother for headache. The footies are great for radicular pain. My 19 year old rat terrier likes the dog blanket and the calming gater for her stiff neck, as do I for my neck. The gloves are great for cold days. The only thing that would make it better would be free shipping.

Reply from Fenwick Equestrian

Reply from Fenwick Equestrian
Your service is excellent
Unfortunately your sizing for the ears on your bonnets and masks is smaller then what was noted on the web page and i ordered too small.
The small size mask and bonnet don’t fit my 14 hand welsh pony, but they fit my little 10 hand American shetland lol

Reply from Fenwick Equestrian
Love the product. Super helpful for shipping my horse. Ears were a little too small compared to the size of the mask.

Reply from Fenwick Equestrian
Love this pad! It fits my big warmblood & my 18” saddle perfectly. There is plenty of wither room & the fabric is soft. Not much sweat in this hot humid summer either. I haven’t washed it yet but I’m sure it will be fine. Thanks for making such a nice saddle pad!

Reply from Fenwick Equestrian
very pleased with the quality of materials with the pad and mask. Customer Service was excellent. Would certainly do business with this company agian!

Reply from Fenwick Equestrian
I was having trouble adding my address to have item sent to Canada. When I emailed them they were very helpful and sent me an invoice for what I wanted so that it could be sent to my address. I would buy from them any time

Reply from Fenwick Equestrian
my mare of 20yrs has chip/arthris starting in knee that now made life a bit harder on her to get round, we are doing what we can within reason since she has willingness & out going - ordered knee wrap -everyone was out of stock and was tickled had instock. but later was contacted that their error. i explain what was happening and was offered a set that was returned and certified at a discount. thanks for being there for us
The quality was not as expected. The seams
came apart with the first use.

Reply from Fenwick Equestrian
These are amazing products for both horse and human! Shipping and delivery were quick!
Love this. Great price on sale so I bought two. One for bed and one for motorhome
My shoulder and arm are hurting and I just throw that over and wow no pain.
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