FEPshop 3D Printers, Materials & More Reviews 808

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

For your information, unfortunately FEPshop went bankrupt on September 2024, be aware before you order. I had an order with them (preorder from July) and was not updated on this until contacting them... See more

Rated 5 out of 5 stars

Personnellement mon expérience était parfaite. J'ai reçu le bon écran, il était bien neuf et très bien emballé. J'ai commandé le 28/12, je l'ai reçu le 30/12. Personally my experience was perfect. I... See more

Company replied

Rated 5 out of 5 stars

Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... See more

Rated 5 out of 5 stars

Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... See more

Company details

  1. e-Commerce Agency
  2. Electrical Supply Store
  3. Equipment Supplier
  4. Hobby Store
  5. Industrial Equipment Supplier
  6. Tool Store

Written by the company

FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

808 reviews

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Rated 5 out of 5 stars
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Ciao Gianpalo, grazie per le tue belle parole! Amiamo il tuo lavoro, se vuoi condividere qualche nuovo lavoro con noi il nostro staff sarebbe entusiasta di vederlo.

Rated 5 out of 5 stars

Perfect

Perfect ! Bought an Ackuretta Curie

April 5, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Enjoy your Ackuretta Curie! Any questions please let us know.

Rated 4 out of 5 stars

Items were later than the original…

Items were later than the original order estimate. (Items out of stock) However the communication was really good.

March 15, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Bram, Sorry to hear that your order was delayed. We still have some supplychain issues and we are working hard to get these fixed and to communicate these issues more clearly wiht our customers waiting for backordered products. Thank you for you patience and review.

Rated 3 out of 5 stars

Good service although the speed of…

Good service although the speed of delivery is not the fastest. I am used receiving goods within 24 hours from others

March 22, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Christof,
Sorry to hear you are not happy about our shipping speed. All orders before 2PM are shipped the same day. Unfortunatly PostNL is not always as fast as we are. In over 90% of the cases PostNL will deliver the next day. Less then 10% is delivered a day later, just like your order. Less then 1% takes 3 days.
We are aware of the limitations of PostNL. Because of this we clearly state when you select your shipping options that delivery can take 1 to 3 days. If you need to be sure your order arrives in time we do offer more reliable shipping with UPS. If you have any questions please contact our support team (support@fepshop.com)

Rated 5 out of 5 stars

Fast delivery

Fast delivery , well packed and exactly as described.

February 23, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you Adrie for your support

Rated 5 out of 5 stars

Great Support

Great Support, really quick response and very friendly and helpful

February 20, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you for the review and i will extend the compliment to our great support team.

Rated 5 out of 5 stars

Delivered faster than promised

Delivered faster than promised. Well packaged (although the plastic wrapping around the 5l plastic bottle of Phrozen Wash V2 seemed unnecessary)

February 26, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you for your review, Always good to hear we exceed expectations. Thanks for the feedback on the plastic wrapping, we will change it.

Rated 5 out of 5 stars

Order processed quickly

Order processed quickly. And shipments with UPS are always the most reliable.

February 22, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Thank you for the 5 star review! Yes UPS is doing a great job with fast and reliable deliveries in Europe

Rated 5 out of 5 stars

Very friendly customer service who…

Very friendly customer service who followed up multiple times to make sure everything was what I needed

February 8, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Jon, thank you for your feedback!

Rated 2 out of 5 stars

No happy this time

I don't have to tell you again
But the order has been passed in November and received in the middle of February

February 15, 2023
FEPshop 3D Printers, Materials & More logo

Reply from FEPshop 3D Printers, Materials & More

Hi Arnaud, We are so sorry it took so long before we got this item in stock again. I hope the supply chain issues we are still facing today will soon be a thing of the past. If you are ever feeling you are waiting to long, please contact our support team. They will be happy to look at alternative options or give you a refund.

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