Ferguson TV Reviews 

413
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have a Ferguson TV in the bedroom, I have had it over 35 years. It still works brilliant. It has outlived many other tv’s in my house, so certainly deserves this review.

Rated 5 out of 5 stars

Very helpful customer service staff, who kindly replaced a faulty remote which I had recently purchased. They also sent me a free memory stick when the software in my smart TV needed upgrading. See... See more

Company replied

Rated 5 out of 5 stars

Super television allround. I purchased this model because we wanted a smaller television for our kitchen. It fits very nicely on the counter top and beneath the top cupboards, without getting in the w... See more

Company replied

Rated 3 out of 5 stars

Good little tv. Good picture. Tinny poor sound quality so plugged in external speakers to solve this issue. What I can not work out is why when I purchased the set a year ago I am now being asked fo... See more

Company replied

Company details

  1. TV store

Written by the company

Ferguson was launched in 1946 and following a series of market leading innovations it quickly grew to become the UKs number one TV brand by the mid 1980s. British TV brand Cello, relaunched Ferguson TV in 2017 and true to tradition all TVs are manufactured in the UK with customer service and after sales support also based at the plant in County Durham.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

413 reviews

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4.4

All reviews

(413)

1 review in the last 12 months

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Rated 5 out of 5 stars

Super compact television

Super television allround. I purchased this model because we wanted a smaller television for our kitchen. It fits very nicely on the counter top and beneath the top cupboards, without getting in the way. The picture is clear and crisp, colours sharp but not glaring, very good sound quality. There is built in digital freesat and other handy features. Very simple to set up, even for non techno minded people. I am so pleased that this Ferguson TV is assembled in the UK, so supporting British industry.

July 10, 2022
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Reply from Ferguson TV

Thank you for taking the time to write us a 5* review. We do hope to be considered for any future purchases.

Rated 5 out of 5 stars

Great wee TV get Netflix prime and…

Great wee TV get Netflix prime and Disney anywhere. Could do with an update for discovery plus though

July 9, 2022
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Reply from Ferguson TV

Thank you for taking the time to write us a 5* review. I will pass your feedback on to the correct department. Kind Regards

Rated 5 out of 5 stars

We’d previously bought a Ferguson for…

We’d previously bought a Ferguson for the lounge and was really happy we then wanted a second TV. It was with us in no time and was easily set up with a brilliant picture, I can’t recommend the brand enough.

July 9, 2022
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Reply from Ferguson TV

Thank you for taking the time to write us a 5* review. We do hope to be considered for any future purchases.

Rated 5 out of 5 stars

Great product, and super staff.

Really very, very helpful staff, helped me quite a few times setting the TV up, because I am not high tech, I'm still in the sixties. TV has been faultless.
Thank you girls xx

July 9, 2022
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Reply from Ferguson TV

Thank you taking the time to write us a 5* review. We are so happy you are pleased with the service we have provided.

Rated 5 out of 5 stars

Definitely value for money

It didn’t take long to arrive and was easy to install. The picture and sound are great and I would recommend the television to anyone who wants a small one in my case in the kitchen.

July 9, 2022
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Reply from Ferguson TV

Thank you taking the time to write us a 5* review.

Rated 1 out of 5 stars

No integral DVD.

I ordered and paid extra for an integral DVD as this was for my Mother in a carehome and her main use is DVD. (This could well be an Amazon fault) within 2 months the remote control stopped working too and as there are no manual controls on the side of the unit was then useless.

July 9, 2022
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Reply from Ferguson TV

Sorry to hear you have been having a issue with the tv. I'm unsure what tv you have purchased as this was with amazon, I would recommend contacting there customer service to try and help you further. Kind Regards

Rated 5 out of 5 stars

Long term - An excellent product.

I've been using this TV for about eight months now and it's rare for me to say this but I am delighted with it.
The screen is bright and sharp but importantly it can be viewed from an incredibly wide angle, far more than is stated in the specification.
This is a smart TV and amazingly for a bit of tech it seems to work consistently every time. It easily finds and connects to campsite wifi or the phone's hotspot and will remember the connection the next time it is turned on.
There are a good selection of apps installed including Netflix, BBC iplayer and YouTube but the TV also has screen mirroring to play content from your phone or tablet. Beware though some programs appear to be blocked from being mirrored on Netflix.
Supposedly there is a decoder for satellite and digital TV but I've not tried either of these.
The built in dvd player works well too.
On a 12V supply there is very little power used and we just left it on standby during a three month tour off grid as there is such low power consumption.
The staff at the factory are a delight to deal with and being made in Bishop Auckland, you can actually get an answer to technical questions.
There is a downside to this TV and that is the built in speakers. Small and tinny they are just not worth being there. I use a plug in speaker as a workaround.

July 9, 2022
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Reply from Ferguson TV

Thank you for taking the time to write such a informative review. Fantastic information for other customers to help with any purchases they have. With the sound issue being tinny I can suggest amending this, if you go to the sound menu and go to User then you can adjust the base and the treble I find that helps really well. I hope this helps. Kind regards

Rated 5 out of 5 stars

very pleased

Probably because I am old and very suspicious of all this modern orwellian smart stuff I wanted a bog standard simple t.v. without all "latest" bells and whistles. The ferguson does what it says on the box very adequately and at a good price. A good buy.

July 9, 2022
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Reply from Ferguson TV

Thank you for taking the time to leave us a 5* review.

Rated 5 out of 5 stars

You get what you pay for

You get what you pay for. It is erratic when using the remote control. The sound does not activate immediately,you have to increase the volume every time you switch on to get it started. In short, I nearly returned the TV but did not fancy the agro. We only have the set in the bedroom so will put up with it. It seems so sluggish to respond to the remote.

July 9, 2022
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Reply from Ferguson TV

Thank you for taking the time to leave us a 5* review. If you would like to get in contact we can do some trouble shooting over the phone to see if we can help with any of the issues you have advised. Our contact number is 03334330312. Kind Regards

Rated 5 out of 5 stars

Good purchases and easy to use.

All my previous purchases were quick, easy to buy online and went without any hitches. The children are happy with their bedroom television sets and the larger television with soundbar is excellent in the living room.
For the price you can't go wrong and I will be more than happy to buy from Ferguson in the future.

July 9, 2022
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Reply from Ferguson TV

Thank you for the fabulous review. We are pleased the children are happy with their new tv. We would love to be considered for any future purchases you may have.

Rated 5 out of 5 stars

British made

Excellent tv. good customer service

July 8, 2022
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Reply from Ferguson TV

Thank you for taking the time to leave us a 5* review.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, called for help with remote control, very knowledgeable and fast service

July 8, 2022
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Reply from Ferguson TV

Thank you for taking the time to leave us a 5* review.

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