Espresso Lane Ltd Reviews 59

My Elektra SX came back home today from Port Talbot and it's working at least as well as it did when it was new, 18 years ago. Frank has had it in his workshop several times in between and his service is always thorough, prompt and courteous. First class and highly recommended!

Brilliant service - Francis brought our elderly espresso machine back to life, making brilliant coffee once again - nice guy too!

Francis recently repaired and serviced my elderly Ascaso Dream. Quick turnaround, and back making better coffee than it has in years.

Brilliant friendly personal service. Practically rebuilt or ancient Rancillio machine it's better than brand new.
Very pleased can't recommend highly enough

Great service, fast and efficient. Serviced my Francino machine which now works like a dream.
Thank you

Absolutely fantastic customer service. Great price and turn around. Highly recommended !

Ferrari Espresso have just serviced my 2007 ASCASO dream and it has come back like new! Fast and efficient service, Francis was very helpful and it’s great to have the machine back making great coffee. Thanks Francis!

Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valve. After one email I was bringing the machine to him directly and he fixed the part within a few hours. Great explanation and customer service. Fantastic local dealer and so helpful. Will buy all my machines from here for as long as I enjoy coffee. Thanks again!

I had been looking to buy an espresso machine for some time and came across Ferrari Espresso during my search. Francis provided me with very clear and helpful feedback and guidance on the machines that I was looking at, he was also on hand to give advice while I was setting up my machine. Great service and products, thanks to Francis for all the help,

Just had our Pavoni espresso machine returned after a long over due service. Francis Ferrari-Lane provided a great experience - we chatted on the phone before I sent the machine to him; he was very reassuring. The fact he supplies the company we used to use was a real comfort. The machine has come back in great condition and making great coffee! They are busy so you have to be patient - but definitely worth the wait - Thank you!!

Excellent advice and service from Francis. Initially I contacted him by email many months ago for advice on a particular espresso machine and he responded very quickly and gave me clear guidance.

Then recently I finally had the funds available to order the machine and called up for more advice which he freely gave and answered all of my questions.

Finally I placed the order online the same day, and my shiny new machine arrived the following day, and incredibly well packed (double boxed). I will keep both boxes in case I ever need to send it back for servicing or repair.

I think I could have saved £50 going elsewhere (to a box shifting site), but I wouldn't have got the level of support that I needed.

One very happy customer here, and from my reading on Coffee Forums UK it seems like there a lot of happy customers there too.

I shall be ordering some more items from Ferrari-Espresso in the future.

Ferrari Expresso Ltd was really responsive when my Quickmill Anita Evo developed a leak. Once I realised I was a bit out of my depth being a DIY'er I sent the Coffee Machine to them for a complete service.

I was really impressed with their knowledge and customer service. My machine has never worked as well as it does now.

I purchased my first ever espresso machine, the Quick Mill Pippa and I could not be happier l with it. It came well protected inside the packaging and was tested by Ferrari Espresso at some point prior to shipping. It even came with some coffee beans as a gift which I am pleased to say resulted in the first drinkable and tasty espresso I got from the machine!
If I were to offer one area for improvement, I would say the website while functional does lag behind some of the other sites I browsed in terms of user friendliness and style. Ultimately it had the information and product I wanted and the service provided was great!

I contacted Francis to help get more details and compare the two espresso machines I considered, which are unavailable here in Israel. He was helpful, knowledgeable, and responsive, and I ended up ordering one of them. It was sent on the day promised and arrived on time. I highly recommend

We had wonderful service from Francis from our initial enquiry through to delivery. We were kept up to date throughout and the coffee machine arrived well packaged - and ready to go with a free pack of coffee beans! We would definitely recommend Ferrari Espresso Ltd for their excellent customer service.

Francis has serviced our 1999 Elektra 3 times over the last 15 years. He’s knowledge of our machine is fantastic and comes back like a new machine.

Highly recommended.

Francis from Ferrari-Espresso was fantastically helpful and responsive when I contacted him wishing to buy an espresso machine. The machine underwent a professional check before shipping and arrived promptly on the day promised. Based on my experience I can highly recommend buying from Ferrari Espresso, their service has been outstanding and it’s clear they care deeply about providing first rate customer service!

Wonderful experience buying my new coffee machine with these guys, kept me up to date throughout the whole process right up until delivery. Wouldn’t hesitate to recommend to anyone.

Good place to buy espresso machines, coffee accessories and spare parts for coffee machines. Fast delivery, competitive prices and a very friendly service if you need help with your online purchase. Would definitely recommend Ferrari Espresso.