Ferratum New Zealand Reviews 205

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

When trying to pay my loan I find Ferratum’s bank account has been closed so I called all numbers not recognised by telecom Interest is still accruing however. I emailed and have yet to have a res... See more

Rated 5 out of 5 stars

I think you make things really easy, once set up its even better. I get contract income as well as salary and its often irregulary paid so this type of solution suits me - although can be more expensi... See more

Rated 5 out of 5 stars

User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone wi... See more

Rated 5 out of 5 stars

It was a complete breeze and pleasure, painless process, friendly staff, impeccable chat service and best of all quick turnaround of approval and money transfer! Top notch service and we now know who... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 23 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have found Ferratum to be very …

I have found Ferratum to be very helpful and client service is excellent. When speaking with representatives on the phone, they have been warm and very receptive.
Thanks very much Ferratum. I know that when I have had a few unexpected expenses, I have been able to rely on you, and I am grateful.
Regards TeHokinga

July 2, 2017
Unprompted review
Rated 4 out of 5 stars

No Problem

I have had to make several calls to Ferratum and each time have had excellent responces. I give 4 stars because the one and only thing is that interest is high..
BUT you are warned. Over all.. excellent

June 30, 2017
Unprompted review
Rated 5 out of 5 stars

User friendly

User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone without hesitation.
PS:- just as important, they don't judge you, very happy to be dealing with them.

June 29, 2017
Unprompted review
Rated 5 out of 5 stars

They offer an amazing service

They offer an amazing service, for me by not being tied down to a loan over years & years. Quick, efficient & absolutely no hassle lending & repayments.

June 28, 2017
Unprompted review
Rated 5 out of 5 stars

Very fast

Very fast. And understanding of yr circumstances. Thank you Soo much
Romnie

June 28, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look