When trying to pay my loan I find Ferratum’s bank account has been closed so I called all numbers not recognised by telecom Interest is still accruing however. I emailed and have yet to have a res... See more
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See what reviewers are saying
I think you make things really easy, once set up its even better. I get contract income as well as salary and its often irregulary paid so this type of solution suits me - although can be more expensi... See more
User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone wi... See more
It was a complete breeze and pleasure, painless process, friendly staff, impeccable chat service and best of all quick turnaround of approval and money transfer! Top notch service and we now know who... See more
Company replied
Company details
Information provided by various external sources
Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 23 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service.
Contact info
Cnr Anglesea & Nisbet Streets, 3240, Hamilton, New Zealand
- 0800 337 728
- loan@ferratum.co.nz
- ferratum.co.nz
People also looked at
I have found Ferratum to be very …
I have found Ferratum to be very helpful and client service is excellent. When speaking with representatives on the phone, they have been warm and very receptive.
Thanks very much Ferratum. I know that when I have had a few unexpected expenses, I have been able to rely on you, and I am grateful.
Regards TeHokinga
No Problem
I have had to make several calls to Ferratum and each time have had excellent responces. I give 4 stars because the one and only thing is that interest is high..
BUT you are warned. Over all.. excellent
User friendly
User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone without hesitation.
PS:- just as important, they don't judge you, very happy to be dealing with them.
Great Fast Service
Fast and friendly
All good keep up the good work!
All good keep up the good work!!
Have a great day!!
Larry Jepsen
Always good to deal with
Always good to deal with. Straightforward and clear. Great use of text and email to keep me informed.
Very good service and reasonable and …
Very good service and reasonable and fair interest rate, they're always lenient when I have missed a payment.
They offer an amazing service
They offer an amazing service, for me by not being tied down to a loan over years & years. Quick, efficient & absolutely no hassle lending & repayments.
Easy and money's helpful when needed
Easy and money's helpful when needed, could lower the interest a little though, kind of ridiculous
Very fast
Very fast. And understanding of yr circumstances. Thank you Soo much
Romnie
i am very happy with the service i …
i am very happy with the service i receive from ferratum.
NOT THE WORST...BUT DEFINITELY NOT THE EASIEST
Although application was smooth, straight forward and quick...
Their CS team is definitely NOT the easiest crowd to negotiate with....it's unfortunate that I had to experience that
Very easy and nice to talk too
I dont see why i hve to explain to you …
I dont see why i hve to explain to you why i need to borrow the money. As long as you get it back that should be the only thing you need to knw
Fast friendly and very helpful
I would recommend Ferratum to anyone
I would recommend Ferratum to anyone. Great company !
keep asking for details they have.
keep asking for details they have.
keep spamming my phone with what i can borrow yet dont offer wat i requested even if under what they have sent to phone.
Never had a problem with this company …
Never had a problem with this company they are very prompt with any calls, emails etc great people
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