I booked my ferry tickets through Ferries.gr and the whole process was fast, simple, and reliable. The website is easy to navigate, prices were clear, and I received my tickets promptly. Customer supp... See more
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Review summary
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I've been booking through ferries.gr for many years, and it has never disappointed me. It's easy to use, shows all the available itineraries, and gives you plenty of options to choose from.
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The ferry departed on time and the journey was smooth and quick. It was clean and comfortable, with plenty of available seating and a convenient lift. Overall, a very pleasant experience.
Company replied
The booking process was very easy an convient No User experiece at the moment as our trip not yet started
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Company details
About Ferries.gr - Paleologos Travel
Written by the company
"Ferries.gr" was created in 1994 and is one of the first platforms to sell, worldwide, the 1st ferry electronic tickets.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Contact info
5, 25th August Street, 71202, Heraklion Crete, Greece
- +30 2810 346185
- info@ferries.gr
- ferries.gr
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Easy navigation
It was easy to use. The only thing which can be improved upon is the site should be able to offer more than 2 trips
August 21, 2026
Reply from Ferries.gr - Paleologos Travel
We’re very pleased that you found the platform easy to use and that your overall experience was positive. We also appreciate your suggestion regarding the number of trips that can be included, as feedback like this helps us identify opportunities to further improve the booking experience.
Thank you for choosing Ferries.gr for your travels!
booking fast and easy
August 18, 2026
Reply from Ferries.gr - Paleologos Travel
We’re very pleased to know that you were satisfied with our services and had a positive experience.
Thank you for choosing Ferries.gr for your travels!
excellent experience
August 21, 2026
Reply from Ferries.gr - Paleologos Travel
We’re very pleased to know that you were satisfied with our services and had a positive experience.
Thank you for choosing Ferries.gr for your travels!
Easy to book
August 21, 2026
Reply from Ferries.gr - Paleologos Travel
We’re very pleased to know that you were satisfied with our services and had a positive experience.
Thank you for choosing Ferries.gr for your travels!
Easy to use site
August 21, 2026
Reply from Ferries.gr - Paleologos Travel
We’re very pleased to know that you were satisfied with our services and had a positive experience.
Thank you for choosing Ferries.gr for your travels!
Calm, efficient service
Easy to book.
Limited signage at dock to guide where to go/park for boarding.
Crossing was fine.
On board services good.
Disembarkment easy
August 13, 2026
Reply from Ferries.gr - Paleologos Travel
We’re pleased that you found the booking process easy and efficient. Providing a simple and reliable experience is exactly what we aim for. Thank you for choosing Ferries.gr for your travels!
Could have been more clear about fee…
Could have been more clear about fee for service but of €5 or 20% of total cost
August 20, 2026
Reply from Ferries.gr - Paleologos Travel
Regarding your comment about the Booking & Support Fee, we would like to clarify that this is a separate service charge from the ferry fare and is not calculated as a percentage of the ticket price.
The fee is shown separately after the selected seats have been priced and remains clearly visible throughout the booking process until payment is completed. It covers the services provided through our platform, including secure transaction processing, system operation and maintenance, continuous improvements to the user experience, and customer support before and after booking.
We appreciate your feedback. Thank you for your trust, and we hope that the overall booking process and the information provided met your expectations!
Easy to book and good check-out!
August 20, 2026
Reply from Ferries.gr - Paleologos Travel
We’re delighted to know that everything met your expectations. Your excellent rating is greatly appreciated. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We appreciate your positive rating. We’re pleased that our online booking service was useful to you and will continue working to make the overall experience even more convenient. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We’re glad the whole process moved along efficiently and made it easy to complete your travel arrangements. Thank you for choosing Ferries.gr for your travels!
The UX is very repetitive and in some…
The UX is very repetitive and in some cases confusing
August 19, 2026
Reply from Ferries.gr - Paleologos Travel
We appreciate your feedback.
The vast majority of our users have a very positive experience with our platform and the overall service we provide, which gives us confidence in the quality and reliability of our booking process.
At the same time, we take individual comments seriously and review them whenever they may highlight an area that could be improved.
While every user may have a different perception of the experience, we believe that criticism is most useful when it is specific, fair, and reflects the service actually provided.
We hope a future visit to Ferries.gr will leave you with a much better impression.
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Your site is very user friendly
August 16, 2026
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
The booking process was very easy and Customer friendly
The booking process was very easy an convient
No User experiece at the moment as our trip not yet started
August 16, 2026
Reply from Ferries.gr - Paleologos Travel
We’re pleased that arranging your journey through our platform was a positive experience. We hope the trip itself proves just as enjoyable and that everything goes exactly as planned. Thank you for choosing Ferries.gr for your travels!
Easy to book
August 16, 2026
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Great and responsive service!!
August 14, 2026
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Easy to book
August 19, 2026
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Great experience
August 18, 2026
Reply from Ferries.gr - Paleologos Travel
We are very pleased to know that our platform provided you with a smooth and intuitive experience. Creating a clear and reliable booking environment is one of our key priorities. Thank you for choosing Ferries.gr for your travels!
Excellent after sale sarvice
Excellent after sale sarvice. Imediate response and personalized help in a situation I needed to change my dates. Thanks
August 16, 2026
Reply from Ferries.gr - Paleologos Travel
It means a great deal to us to know that our team was able to support you effectively when your travel plans changed. Providing attentive, solution-oriented assistance after a booking is an important part of our service. Thank you for choosing Ferries.gr for your travels!
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