I booked my ferry tickets through Ferries.gr and the whole process was fast, simple, and reliable. The website is easy to navigate, prices were clear, and I received my tickets promptly. Customer supp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been booking through ferries.gr for many years, and it has never disappointed me. It's easy to use, shows all the available itineraries, and gives you plenty of options to choose from.
Company replied
The ferry departed on time and the journey was smooth and quick. It was clean and comfortable, with plenty of available seating and a convenient lift. Overall, a very pleasant experience.
Company replied
The booking process was very easy an convient No User experiece at the moment as our trip not yet started
Company replied
Company details
About Ferries.gr - Paleologos Travel
Written by the company
"Ferries.gr" was created in 1994 and is one of the first platforms to sell, worldwide, the 1st ferry electronic tickets.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Contact info
5, 25th August Street, 71202, Heraklion Crete, Greece
- +30 2810 346185
- info@ferries.gr
- ferries.gr
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
everithing ok
August 12, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Easy to book and very clear
Easy to book and very clear. The only thing is a bit too expensive and you’re also charging the tourist a booking fee since I did it on on my own online. Thank you.
August 12, 2026
Reply from Ferries.gr - Paleologos Travel
We sincerely appreciate your excellent review and are pleased that you found the booking process clear and easy to use.
Regarding the Booking & Support Fee, this is a separate service charge from the ferry fare and covers the services provided through our platform, including secure transaction processing, system operation and maintenance, continuous improvements, and customer support before and after booking.
We understand your comment regarding the overall cost and appreciate your feedback. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We are delighted to know that your experience inspired confidence from start to finish and that our team’s support stood out to you. Your excellent rating is greatly appreciated. Thank you for choosing Ferries.gr for your travels!
very clear and compfort to order
August 11, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating. We are pleased that you found the booking process clear, convenient, and easy to complete. Thank you for choosing Ferries.gr for your travels!
Nice experience
It was easy to book, website showed the features of the ship. We have received the tickets right away.
August 8, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent review. We are delighted that our platform helped you plan your journey with confidence and provided everything you needed without delay. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
It was easy
It was easy. Good instruction/direction. Quick response and outline of how to check in online.
August 8, 2026
Reply from Ferries.gr - Paleologos Travel
We are delighted to know that everything was handled smoothly from the moment of booking through to the preparation for your journey. It is especially rewarding to hear that the information provided gave you confidence about the next steps. Thank you for choosing Ferries.gr for your travels!
I could not receive to the tickets .
I could not receive to the tickets .. only 48 hours from departure time..
My PC will not be near me..
This is the only point that i will critisize
August 5, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and your helpful observation.
For bookings where the ferry company provides the e-ticket through Web Check-in, the service is available from 48 hours before departure until 2 hours before departure. The process can also be completed from a mobile device, so access to a computer is not required.
In addition, your booking confirmation includes the details of the authorized local port agent, where you may collect your printed ticket in person whenever this is more convenient for you.
We hope these alternatives make the preparation for your journey easier. Thank you for choosing Ferries.gr for your travels!
The departure Rafina to Andros dellay
The departure time Washington délayer with 110 min, and to wait with 2 children 5y one and 8 months the 2nd,Washington verry inconfortable. Beside,durring the trip(thanks God only 1h 10 min),the cabin smell oh diesel from the evacuations
August 8, 2026
Reply from Ferries.gr - Paleologos Travel
We appreciate your positive rating and understand that the experience you describe was particularly difficult while travelling with young children.
The delay, as well as the conditions and air quality inside the vessel, are matters related to the operation of the ferry and are managed by the respective ferry company. As a travel agency, our role concerns the booking service, travel information, and customer support provided before and after the reservation.
We hope your next journey will be much more comfortable. Thank you for choosing Ferries.gr for your travels!
İt was very quick and easy
August 8, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Very simple to use
August 11, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
This is the first time I have purchased…
This is the first time I have purchased boat tickets this way and I am extremely satisfied with the service I received.
Great experience, I already know which islands I want to travel to in the coming years and will be purchasing tickets this way.
August 5, 2026
Reply from Ferries.gr - Paleologos Travel
We sincerely appreciate your excellent review. We are delighted that your first experience booking ferry tickets with us was so positive and that you are already planning future island journeys.
We look forward to being part of many more of your travels in the years ahead. Thank you for choosing Ferries.gr for your travels!
Great site to book tickets for ferries
Fast, straightforward and easy booking of tickets.
Site logic and fields are set so everything is visible and understandable.
August 11, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent review. We are pleased that you found the booking process efficient and intuitive, with the information presented clearly throughout each step. Thank you for choosing Ferries.gr for your travels!
easy booking process
August 11, 2026
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
Reply from Ferries.gr - Paleologos Travel
About your comment regarding the Booking & Support Fee.
This is a separate service charge and is not part of the ferry fare. It covers the services provided through our platform, including system operation and maintenance, secure transaction processing, continuous improvements, and customer support before and after booking.
The fee is displayed separately after the selected seats have been priced and remains clearly visible throughout the booking process until payment is completed.
We hope this clarification helps explain how the charge is applied and that your next experience with us will be a better one.
Reply from Ferries.gr - Paleologos Travel
We truly appreciate your excellent rating and are delighted that you had such a positive experience. Thank you for choosing Ferries.gr for your travels!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.