Good website with plenty of choice but the website says there may be an additional charge from Ferryscanner - the actual amount only appears on the payment page - more than 15% . Other sites off a muc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was able to book fairly quickly but (and I don't normally post negative reviews, but you did ask me to review you...) the website is a bit clunky. Also, the App is a great idea but the booking can't... See more
Company replied
We contacted Ferryscanner. At first we didn’t have contact with a person but with the chatbot. It was a little bit difficult to get to a real person. But as soon as we got in contact with Aggelika she... See more
I had an issue due to a strike in Greece , travelling from Piraeus port to Syros resulting in a cancelation . Zoe and Irini took the issue in their hands since the Seajet company I was traveling with... See more
Company replied
Company details
Written by the company
Ferryscanner is your go-to platform for ferry bookings, offering a seamless experience to travelers worldwide. With access to thousands of ferry routes and hundreds of ports, we provide real-time pricing and availability, so you can easily compare and book ferries from any device. Whether you're setting sail for the gorgeous Greek Islands, venturing to Italy's idyllic destinations, or exploring other hidden gems around the world, Ferryscanner connects you to top ferry operators, guaranteeing great value and convenience. Our intuitive booking platform and mobile app (available for both Android and iOS) make planning your next adventure effortless. Download the app from the Play Store or App Store to access ferry bookings on the go and stay updated with the latest offers. We ensure a smooth and straightforward process, so your journey begins with a smile. Trusted by countless travelers, Ferryscanner combines cutting-edge technology with personalized service to make every trip memorable. For any inquiries, please contact the Ferryscanner support team via our website's live chat or write to us via Instagram/Facebook. Let us be your travel partner, bringing you reliable ferry crossings, competitive prices, and unforgettable travel experiences.
Contact info
Miltiadou 7, 10560, Athens, Greece
- ferryscanner.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My ferry time had to be rescheduled
My ferry time had to be rescheduled, which wasn't ideal, but Filippos was super helpful in re-arranging another ferry for me at a time of my choosing.
February 3, 2026
Unprompted review
Reply from Ferryscanner
Hello!
We are very happy to hear that, despite the ferry rescheduling, Filippos was able to assist you and find a solution that suited your schedule. Do not hesitate to contact us if there is anything else we can do for you!
Kind regards,
Zoe
An easy process to go and book the…
An easy process to go and book the ticket.
My only gripe is why an e ticket cannot be emailed for me to download to my wallet. If I'm correct, I have to check-in and get my ticket at the port.
February 3, 2026
Unprompted review
Reply from Ferryscanner
Dear Jamie,
Thank you for your review. We would like to inform you that the check-in procedure and the issuance of e-tickets depend entirely on the official policy of each ferry company. While some companies provide the e-ticket directly with the booking, others require an online or physical check-in. We always recommend checking the specific instructions provided in your confirmation email to ensure a smooth boarding process. If you need further assistance with your booking feel free to contact us at info@ferryscanner.com.
Kind regards,
Zoe
Reply from Ferryscanner
Hello Ingrid!
Thank you for your 5-star review. We are delighted to hear that you had a punctual and comfortable journey. We look forward to serving you again in the future!
Kind regards,
Zoe
Very helpful Savvas
Very helpful Savvas. Patiently sorted out my problem
February 2, 2026
Unprompted review
Reply from Ferryscanner
Hello!
Thank you for your kind words. We are delighted to hear that Savvas was able to assist you and provide the patient support you needed. Feel free to reach out again if there is anything else we can assist you with.
Kind regards,
Zoe
Simple and great advance booking process
After a simple registration process, I was able to plan our trip in advance. Planning between the departure and destination stations was very easy. I liked the free cancellation option that automatically appeared for one of the routes.
January 31, 2026
Unprompted review
Reply from Ferryscanner
Hello Tamas!
Thank you so much for your kind words. It is very important for us to know that our tools made your trip planning easier and more transparent. Our team remains at your disposal if there is anything you might need regarding your ferry tickets and we wish you a wonderful trip !
Kind regards,
Zoe
It was easy to make a reservation
Easy to understand instructions and fast service.
January 31, 2026
Unprompted review
i do not have the tickets
i do not have the tickets
dimitrios chatzigeorgiou
January 29, 2026
Unprompted review
Very high service fee
Good website with plenty of choice but the website says there may be an additional charge from Ferryscanner - the actual amount only appears on the payment page - more than 15% . Other sites off a much lower service fee. I would not recommend.
January 24, 2026
Unprompted review
I didn't get confirmation
I didn't get confirmation
The app has bugs i wrote my name and last name after the payment it showed that i wrote my name twice in the last name and firstname
And after confirming the print button don't show
And also the dashboard shows the booking is 1 but no data in it
It's not a good experience
January 23, 2026
Unprompted review
Great help from customer service
January 21, 2026
Unprompted review
No luggage
Hi, I booked a return for my husband and myself. We are over from Australia for a wedding. We are staying for 5 days. After I paid for us both it said that I couldn’t take luggage. I wish it would have told me before I paid. Now I have to pay extra to get 2 suitcases onboard.
January 21, 2026
Unprompted review
Recommend for ferry tickets in Greece
There was a slight delay in the tickets being emailed to me after purchase. I contacted the team via the Web chat and Nikos was super helpful is resolving my issue, and answering other questions. There was minimal wait time for a response as well.
January 20, 2026
Unprompted review
Reply from Ferryscanner
Hi Rachel Meads,
Thank you for your detailed feedback! 😊 We’re sorry about the slight delay with the ticket email, but we’re happy to hear that Nikos was able to assist you quickly and effectively via web chat. We’ll be sure to pass along your kind words to him. Wishing you a great journey!
Warm regards,
Brooke
Wonderful help from Filippos and his…
Wonderful help from Filippos and his colleagues in rebooking my trip due to weather conditions! Fast and kind customer service! 10/10
January 19, 2026
Unprompted review
Reply from Ferryscanner
Hi Sara,
Thank you so much for your wonderful review! 😊 We’re delighted to hear that Filippos and the team were able to help you quickly and kindly with rebooking due to the weather. Your 10/10 rating truly means a lot to us. Wishing you a safe and pleasant journey!
Warm regards,
Brooke
They are very easy going solving issues…
They are very easy going solving issues you dont realy care if a situation will come up becouse they are interested to solve issues they now theyre job and theyre there when you need them.
January 20, 2026
Unprompted review
It was a crime
It was a crime. Who don't you tell beforehand WhatsApp data you neede?
January 19, 2026
Unprompted review
we had to change our travel dates
we had to change our travel dates. They were very helpful and responded quickly.
January 19, 2026
Unprompted review
I needed help on the weekend and sent a…
I needed help on the weekend and sent a message Saturday evening after the hours posted. There are posted Sunday hours but I got no response by Monday late morning so I contacted help line again. A very competent Zoe helped make all right. This is the off season and I feel it's unfair to customers to post hours when help is available and there NOT be help available. Please adjust your posted help hours to correspond with what is actually in effect by the season.
January 17, 2026
Unprompted review
My experience to change the ticket was…
My experience to change the ticket was great 👍
Zoe was so helpful and kind, she help me in a very nice and easy way.
I thank her a lot!
All the years i book my tickets by Farryscanner with the best experience!
Thank you again
Alexandra
January 19, 2026
Unprompted review
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