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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that products often arrive quickly, even for international shipments, and are well-packaged. Many consumers appreciate the high quality of the products and the ease of the ordering process. The service is consistently described as excellent, with many highlighting the helpfulness and responsiveness of the staff. However, some customers also noted issues with order confirmation and tracking information, occasionally leading to initial uncertainty about their purchases. A few people reported receiving incorrect items or experiencing delays in delivery, with some instances requiring follow-up to resolve.

What people talk about most

Delivery service

Customers express satisfaction with the delivery service. Many reviewers highlight the fast delivery times,... See more

Product

Users describe positive interactions with product. Many customers praise the quality of items, noting they... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the seamless transactions, prompt assistance... See more

Based on these reviews

Rated 5 out of 5 stars

Seamless transaction from start to finish. Needed help with obtaining a tracking number, which the business promptly provided and tracked themselves too, to ensure safe receipt. The creams are exact... See more

Rated 5 out of 5 stars

I'm always a little nervous about ordering the first time from a new seller, especially that's overseas. My experience was great. It was very apparent to me that they took extra care in wrapping and s... See more

Rated 5 out of 5 stars

Ordered to be delivered two separate countries in the space of a 4-6 weeks, both orders were prompt and undisturbed.. fully padded and properly packaged. I believe the website to be fair priced consid... See more

Rated 5 out of 5 stars

Ordered in morning....got it by evening did not even expeted it to reach so early. Thanks to fetchnbuy team for get geeting this order done in no time. Also wanted to appraise as the product was now... See more


Company details

  1. Online Marketplace

Written by the company

Delivering Indian goods, transnationally.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I have ordered an automberg mixer blender. I was waiting for my delivery but after 4 days I got a message that they refunded my money and they did not provide any details. I have sent 2 emails to them and asked the reason for the refund but I haven't received any reply.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless transaction from start to…

Seamless transaction from start to finish. Needed help with obtaining a tracking number, which the business promptly provided and tracked themselves too, to ensure safe receipt. The creams are exactly what I needed. Thank you Fetch'N'Buy!
Will definitely be ordering again!
Order UK7937

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I placed my order and even though I…

I placed my order and even though I didn't get an order confirmation, I e mailed them, within 10 minutes or less they replied apologising but gave me the assurance the order was in process, good customer services, they informed me of my parcels progress, I received it very soon after, superbly packaged and very fast delivery indeed, can very well recommend this service, 5 stars all the way, very happy first time buyer and will be ordering again in the future. Thank you so much Fetch N Buy.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Delighted to have a website I can trust and rely upon

Ordered to be delivered two separate countries in the space of a 4-6 weeks, both orders were prompt and undisturbed.. fully padded and properly packaged. I believe the website to be fair priced considering the wide variety of items which can be bought and posted. This website has given me security in health where I was unable to find in my current circumstances. The staff are reliable and reachable, with their quick response to emails I was reassured of my purchases, safely in banking and the companies professional competence.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Good review only

Initially I didn't trust this process because I didn't receive any link to track my product. It mentioned that my order will be delivered by 30Jan2026. I was worried and thought that I have been scammed 😭. But within two days, it moved into next stage very quickly. I didn't expect. I received my parcel by 13/Jan/2026. And it packed very neatly. No words. Actually I thought to take video for unpacking. But no need of it. Really thanks for your work. Fetch N buy

Thank you,

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Trusted

Trusted, always follow through and make things right when the order is lost or wasn't received.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed buying from Fetch N…

I really enjoyed buying from Fetch N Buy. The website is easy to navigate, I received the product in perfect condition, and the packaging was amazing – super protective. Perfect service!!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Good service and communication

Overall a great experience. Delivery took around a week and a half, which was expected. Initially, after placing the order I only received a payment confirmation and no order confirmation, but once I contacted the support team they were very kind and helpful and promptly provided me with a tracking number, as well as kept me updated on the order status. Really appreciated their communication and support.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Greate

My parcel get to me from India very fast.
Greate comunication with support team. I recomnend

December 16, 2025
Unprompted review

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