Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.
Company replied
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Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.
Company replied
Brought my second hand bike here to get my gears & breaks checked. Sam explained to me what he was going to do & that he’d call me if he notices anything unexpected. Dropped it off around 9am and got... See more
Professional service. great communication. Friendly team. The best bike workshop I have ever used. And my Brompton is working better than it ever has. I so delighted and will be recommending Fettle to... See more
The mechanic (Sam for the Leyton workshop) was extremely thorough and professional, keeping me updated throughout the service. Thank you! First class bike repair, would highly recommend.
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
225-227 Lea Bridge Rd, E10 7LN, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 48 hours
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Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.

Reply from Fettle. Faff-free bike repair | fettle.cc - Leyton
Excellent.. I needed a slight adjustment to my gears.. Was diagnosed and sorted out within 30 minutes.. Cheers Sam
Rob has been amazing - the whole experience was excellent from start to finish. Would highly recommend!
The mechanic (Sam for the Leyton workshop) was extremely thorough and professional, keeping me updated throughout the service. Thank you! First class bike repair, would highly recommend.
Puncture fixed in 5 minutes, great service.
Friendly and efficient.
Brought my second hand bike here to get my gears & breaks checked. Sam explained to me what he was going to do & that he’d call me if he notices anything unexpected. Dropped it off around 9am and got it back on the same day at 5pm. Very happy with the service & communication - would definitely recommend!
Professional service. great communication. Friendly team. The best bike workshop I have ever used. And my Brompton is working better than it ever has. I so delighted and will be recommending Fettle to everyone I know.
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