Ffordes Reviews 

246
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and friendly staff members who always provide wonderful guidance on various photographic equipment. People consistently note that online orders arrive extremely quickly and are securely packaged to protect delicate items during transit. Some reviewers were happy with the smooth commission selling services that made parting with older gear completely effortless and straightforward. Consumers also highlight the outstanding physical condition and fair pricing of both new and pre-owned items available on the platform. Buyers truly appreciate being able to trust item descriptions entirely when shopping for specialized gear online.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with items that often arrive in even... See more

Service

People report positive experiences with service, highlighting professional and efficient interactions whether... See more

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional knowledge,... See more

Quality

Customers had positive experiences with quality, expressing delight over items arriving in pristine and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting super-fast arrival times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought several items of analogue camera equipment from Ffordes and have always been delighted. The things I have bought have been difficult to find, and I have been wary about buying things lik... See more

Company replied

Rated 5 out of 5 stars

I sent an email enquiry regarding lens advice & received a v friendly, prompt response with several options. I purchased a Canon EF 100-400 mm f/4:5-5.6L IS USM for an amazing price, delivered nex... See more

Company replied

Rated 5 out of 5 stars

I have purchased from Ffordes many times over the years buying both used items and new. I have also used their buying services, for part exchanges and more recently a commission sale. I find them ver... See more

Company replied

Rated 5 out of 5 stars

Have just taken delivery of a superb Canon 135mm f2.8 lens. It came wrapped in swathes of bubble-wrap and was thus extremely well protected. When unwrapped I found there was not a mark on it - absolut... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

246 reviews

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4.9

All reviews

(246)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

What an incredible photography workshop…

What an incredible photography workshop from start to finish at Reraig forest. The knowledge, guidance and hands-on experience provided throughout the day was outstanding, and the passion behind it all really showed.
Getting the chance to experience riding in an Argocat for the first time was definitely a highlight and added something really unique to the whole adventure. It was such a well organised, welcoming and inspiring experience, and I came away having learned so much.

Staff at ffordes are excellent, always welcoming and extremely knowledgeable and a great help.

May 16, 2026
Unprompted review
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Reply from Ffordes

Great to hear you enjoyed the Reraig Forest workshop with Fujifilm UK and Ffordes so much, as you say its an incredible place and really shows the beauty of the Highlands by the bucket load. Keep on enjoying your photography.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I bought a used camera as a present. It worked perfectly when it arrived, but by the time I gave it as a gift a month later, the battery had died from sitting in the box. I emailed them, and although batteries aren't usually covered, they were super helpful and sent me a spare one in the post. Great company that genuinely looks after you!

April 17, 2026
Unprompted review
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Reply from Ffordes

Great to hear the team work quickly to help resolve the situation for you and the gift is now being used to its full potential, Enjoy

Rated 5 out of 5 stars

I sold a range of equipment

I sold a range of equipment through Ffordes on commission. The collect courier service was excellent, the condition assessment and valuation was very fair and administration and payment excellent. Top marks guys.

April 24, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you had such an enjoyable experience, the team works hard to make sure everything runs smoothly and there is no hassle. Enjoy and we hope to see you back

Rated 5 out of 5 stars

Great service, great price

Had never heard of them prior to searching for a 2nd hand Sony 135mm f1.8 which they had. Very fair price with a description that was wholly accurate and actually under sold how great the condition was. Lens arrived when they said it would and was extremely well packaged. It was also in outstanding condition - could have passed for new. All in, fantastic experience and glad I’m aware of them - I’ll be purchasing again without hesitation.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Always excellent service and products

Always excellent service with such knowledgeable and friendly staff. So useful to be able to try things out in the store too. Really like that the staff help with ensuring you are getting the best product for what you need, have used Ffordes for many years and will continue to go back!

March 9, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you are still loving Ffordes teams service, we select ex photographers and keen hobbyist to work with us, this allows customers to get the best information for what they need, which is different to sometimes what they want, Enjoy

Rated 5 out of 5 stars

Ffordes, What can I say. AMAZING

What can I say, efficient and friendly service from my very first email. An absolute pleasure to deal with when I was both buying my new equipment and part exchanging my old stuff. No hard sell, just honest advice. I wouldn’t go anywhere else now for buying my Leica equipment. Highly recommended.

March 5, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love the service and equipment at this toyshop, we are always happy to help and advice, you need to pop in sometime .Keep on Enjoying your photography.

Rated 5 out of 5 stars

Always exceed my expectations

I've bought many items over the years from Ffordes. They check very carefully and the items I receive consistently exceed my expectations. Always well packed and swiftly dispatched.

March 3, 2026
Unprompted review
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Reply from Ffordes

great to hear your still loving the service and the condition of the equipment you receive from us, Enjoy your photography. Team at Ffordes

Rated 5 out of 5 stars

Pre-owned Leica M4-2 …

I purchased a pre-owned Leica M4-2 body from Ffordes and the camera is in lovely cosmetic condition and works very well. Delivery was next day with tracking details provided.
First Class Service

February 20, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love the condition of Ffordes used equipment that we sent you and the fast delivery, Enjoy and we hope to see you again soon.

Rated 5 out of 5 stars

Purchased a Sigma 28mm 1.4 Canon lens

Purchased a Sigma 28mm 1.4 Canon lens. Super quick delivery and the item was stunning. Totally recommend Ffordes :)

February 16, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love Ffordes quick service and high quality used equipment, Enjoy and hope to help you again in the future.

Rated 5 out of 5 stars

Excellent service

Sony lens delivered as described and quickly very well packaged. Even the lens case was included which wasn't mentioned in the description which was a bonus. I've used this company before and the service has for me been excellent. Thank you all at Ffordes.

February 16, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you received the equipment from Ffordes super quickly and the condition is better than you were expecting, this is always music to the Team, Enjoy and we will see you again soon.

Rated 5 out of 5 stars

Good commission sales by Ffordes

Ffordes gave realistic condition and cost evaluations of one camera body and three lenses that I wished to sell, and sold all by commission in a few weeks. They provided detailed statements about the condition of the equipment, and gave honest and clear statements when advertising the items. The prices they achieved were highly satisfactory for me. So I can strongly recommend this service.

February 12, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love the service here at Ffordes so much, Its always great boast to hear this kind of feedback and makes all the hard work and dedication that the team put in, is all worthwhile. I hope we can help you again some time in the future.

Rated 5 out of 5 stars

If only my photographs were as good as Ffordes service!

I've just been over to drop off some equipment that I'm not using enough, and once again had a quick, sensible checkover of the kit and a prompt price for the commission sale. I've bought both new and used equipment from them, film and digital, as well as selling through them and in both directions the service has been exemplary. Helpful explanations, good suggestions, and patience with me asking stupid questions. I can trust the condition of the items that I buy, so it's rare for me to look anywhere else.

January 29, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you still love the service here at Ffordes, we know our customers time is precious so we make sure we try to make sure we have patience and understanding, as well as the knowledge and information that they require, Keep on enjoying your photography and we will see you soon.

Rated 5 out of 5 stars

Superb!

Fantastic service from Alister and the team. Couldn’t have been more helpful and went over and above to make the whole experience seamless.

January 27, 2026
Unprompted review
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Reply from Ffordes

Great to hear you like the service here at Ffordes, we believe in good knowledge and understanding with traditional quality service. Enjoy and hope to see you soon.

Rated 5 out of 5 stars

A wonderful buying experience - 5 Stars*****

Fantastic help and advice from the folks at Ffords.

Ordered a new-to-me Nikon yesterday afternoon and it arrived first thing this morning.

Superfast delivery, packaged with care and even 'cleaner' than in the online images.

Couldn't recommend the shop enough! 5 stars easily *****

January 23, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love the service and team work here at Ffordes, we make sure that we hold the highest of standards as we know our customers time is precious. Keep on enjoying your photography and your visit to Scotland when you come.

Rated 5 out of 5 stars

Outstanding customer service and going the extra mile

My experience with this company has been extremely positive and I would highly recommend Ffordes photography.
I have recent experience of buying both new and used photographic gear and also selling used equipment through Ffordes. All elements of this have been helpful, friendly, knowledgeable and efficient.

What has triggered me writing a review though, is when Ffordes have stepped-in following a manufacturing fault (on a new camera). Chris dealt with my query and on the same day even delivered a replacement to my home on his way back from work.

Thank goodness I didn’t buy this camera through one of the large and faceless suppliers, as I would still be trying to sort out the problem months later. Top marks to Ffordes for good old fashioned customer service, (not often experience elsewhere).

January 15, 2026
Unprompted review
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Reply from Ffordes

Great to read your review this morning, Ffordes have always believed in treating their customers in the same way they would like to be, good knowledge and understanding of equipment with the practical working of it. Enjoy and hope to see you again soon.

Rated 5 out of 5 stars

I sent an email enquiry regarding lens…

I sent an email enquiry regarding lens advice & received a v friendly, prompt response with several options.
I purchased a Canon EF 100-400 mm f/4:5-5.6L IS USM for an amazing price, delivered next day. Came with original case, box & lens hood.
Fantastic, knowledgeable & friendly cant recommend highly enough. Will definitely use again & recommend to all my birding friends. Love to use small independent businesses 😬👍
Incidentally, I did contact several of the big names initially, for advice, & had no response from any!!

January 12, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love the used Can lens that you have received from Ffordes, the team here try to make sure we have the knowledge and understanding that our customers require, backed up with high res images online and extra information with the team here by phone or email with quick response. Enjoy

Rated 5 out of 5 stars

Another successful sale

I have occasionally used Ffordes to sell photo equipment for some years now. I have found Ffordes’ service to be faultless and have enabled me to sell items much more easily than via online auction sites. I seldom respond to requests by businesses for a review but Ffordes are an exception. I happily give the company full marks.

January 8, 2026
Unprompted review
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Reply from Ffordes

Great to hear that you love Ffordes service, our team works very hard to make sure we have the right knowledge and information to make sure we are able to helps our customers with all their photographic & optical needs. Enjoy

Rated 5 out of 5 stars

I had a really great experience at…

I had a really great experience at Ffordes buying my first proper camera. Chris gave me lots of help and I got a really good deal and could even part exchange my old camera which I chose to go for store credit for when I next come in to buy lenses. The customer experience is brilliant and everyone has so much knowledge. My camera itself is so good I love it and it came with 6 month warranty which is nice. Thanks a lot, I’ll be back!

December 29, 2025
Unprompted review
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Reply from Ffordes

Great to hear that you love the service here at Ffordes, we believe in great knowledge and understanding of what our customers wants/needs are, is the best service we can provide. Hope you enjoy your new kit and remember we are always here, if you need help.

Rated 5 out of 5 stars

Great service

I have purchased from Ffordes many times over the years buying both used items and new. I have also used their buying services, for part exchanges and more recently a commission sale. I find them very friendly, knowledgeable and able to give a reliable service. I am constantly reassured by their ability to deal fairly and respond immediately to queries or any help requested. A first class retailer.

December 5, 2025
Unprompted review
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Reply from Ffordes

Its always great to hear customers that have shopped with us for many years saying that they are still loving the service here at Ffordes, the team here work extremely hard to make sure we give all our customers the best of service. Thank you again.

Rated 5 out of 5 stars

Highly recommended for both new and secondhand photography gear

I had amazing service recently when buying a Leica telephoto lens secondhand from them. Steve who I spoke to was knowledgeable and helpful when I asked multiple questions about the lens and he secured the sale.
The lens arrived very swiftly and was beautiful as described.
I wouldn’t hesitate to recommend them as a valuable asset if you’re looking for photography gear.
I only wish they weren’t so far away; it would have been great to pop in, but Scotland is off my bus-route :)

November 22, 2025
Unprompted review
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Reply from Ffordes

Great to hear that you love Ffordes service, we have always believed that knowledge and understanding is what draws customer to keep coming back to us, as well as realistic condition levels and fair pricing for all.

We are always at the end of a phone line and there is 15 days conditional approval on all pre-owned stock, as we know not everyone can make it to this toyshop.

Keep on enjoying your photography and the benefits it brings us all.

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