After a breakdown my car was taken to F G Barnes for repair. Although under warrenty my car company (Nissan) were absolutely useless when dealing with the problem. The staff at F G Barnes, particularl... See more
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We purchased a Jaecoo from FG Barnes Guildford. Sadly i had small accident in the car and needed it to be inspected urgently. Fraser in the customer service department was excellent in making arrangem... See more
Staff are absolutely amazing, so helpful and informative and kind. Couldn't do enough to help me. Very very reasonable price and the service they deliver is outstanding. Couldn't recommend them highly... See more
Had an appointment today with Danny. Fantastic customer service and efficient knowledge of the vehicle. Danny was extremely helpful and very approachable. I am extremely grateful for his help. I... See more
Company details
Written by the company
The FG Barnes Group offers a range of car brands in Guildford. Operating in the South East of England, offering new and used cars, as well as Aftersales and Motability.
Contact info
GU1 1RT, Guildford, United Kingdom
- fgbarnes.co.uk
3.2
Average
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service from salesman Kevin - purchased Alfa Guilietta in march 2021. Car accurately described - fully valeted, serviced, even added fuel for my journey home which was a very pleasant surprise. very professional would recommend to all. Thanks again
April 7, 2021
Unprompted review
Reply from FG Barnes Group
Thanks for the positive review! This will be shared with Kevin and his colleagues. We hope you continue to enjoy your new Giulietta for many years to come!
DO NOT BUY FROM THIS PLACE!!
DO NOT BUY FROM THIS PLACE!!! I BOUGHT A VAUXHALL MOKKA X AND AFTER 30 MINUTES OF LEAVING THEIR BUILDING AND HITTING THE MOTORWAY THE ENGINE LIGHT CAME UP ON THE VEHICLE. THIS INCONVENIENCED ME IN SUCH A BAD WAY AND I HAD TO TAKE 2 DAYS OUT OF MY TIME TO GET IT RESOLVED. HOWEVER ALL THEY DID WAS BOTCH THE CAR UP AND SENT ME ON MY WAY THEN THE ENGINE LIGHT CAME UP AGAIN 6 WEEKS LATER!!! THEY BUY FAULTY CARS AND SELL THEM FOR RIDICULOUS MONEY WHEN THEY KNOW THAT THEY ARE FAULTY. THEY DONT DO THEIR CHECKS PROPERLY EITHER BEFORE SELLING!
March 17, 2020
Unprompted review
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