FH Group International, Inc. Reviews 

274
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers frequently mention that the new seat covers fit wonderfully, look just like original factory equipment, and are remarkably simple to install on various vehicle models. Many people also love the durable, high quality material, noting that it handles pets easily and remains very simple to clean over time. Some reviewers were not happy with minor manufacturing defects, mentioning that seams ripped easily or zippers broke right during the initial installation process. A few consumers additionally experienced frustrating issues with unexpected color mismatches across the pieces or missing parts and gifts in their delivery packages.

What people talk about most

Product

Clients share ambiguous opinions on product as reviewers praise the high quality, perfect fit, and easy... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with high quality materials that fit... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Didn't really like how the seat covers attach to the bottom front or bottom back. Not a great design and don't hold the covers on very well. The seat covers themselves are nice - high quality and well... See more

Rated 3 out of 5 stars

Everything worked out well except for the headrest covers. Both of them ripped in the seam while I was putting them on.

Rated 3 out of 5 stars

The description wasn't clear, we thought it said that the covers were for arm rest which they didn't fit. Not quite the quality that we thought, but l made the covers work and it was an improvement o... See more

Rated 5 out of 5 stars

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... See more


Company details

  1. Car Accessories Store

About FH Group International, Inc.

Written by the company

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Contact info

3.9

Great

TrustScore 4 out of 5

274 reviews

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3.9

All reviews

(274)

33 reviews in the last 12 months

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Rated 4 out of 5 stars

Honda seat covers

The seat covers are great. I just had trouble putting them on. Whrn I got my 35 yr. old grandson to help.

May 6, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're sorry that you had trouble putting them on. While we strive to make the installation as simple as possible, it can take some work! I'm glad you had someone close to you that could help. If you can share any photos, we always love to see!

Rated 5 out of 5 stars

Seat covers for my 2023 Gladiator…

Seat covers for my 2023 Gladiator arrived on time and as advertised. Great product and good fit. No issues.

April 30, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are satisfied with your seat covers!

Rated 5 out of 5 stars

2021 Toyota Camry rear seat covers

2021 Toyota Camry rear seat covers. Little bit of a learning experience regarding the car. Once we finally were able to remove the back seat, the seat covers fit like a custom glove. 5 Star rating on these seat covers. The trick with the seat removal is a quick sharp jerk straight up with a hand about 2-3" on each side of each clip. Do one at a time and it's easier to be in the car kneeling on the back floor directly facing the seat when you jerk it up.....quick and powerful jerk. Thanks for the beautiful seat covers. Very worth it!

April 29, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! And we truly appreciate this information on the vehicle. That's helpful. We're happy you are satisfied with your seat covers.

Rated 5 out of 5 stars

LOVE the floor mats

LOVE the floor mats! And, the fact that they were on sale didn't hurt anything. Just sayin.

April 29, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We're so happy to hear you love your floor mats! We'd love if you could share photos with us!

Rated 3 out of 5 stars

I still have not received my package

I still have not received my package

April 24, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback. We checked your tracking and it shows that it was delivered on 5/2/24. We shipped it out the same day the order was received. As we are in NJ and shipping to you in CA, it can take a few days. I also noticed that FedEx stated on the tracking that there were delays with your shipment. We do apologize that FedEx took longer than expected to deliver this but we're glad it got to you!

Rated 5 out of 5 stars

Quality of car seat covers: excellent.

Delivery was quick. The car seat covers I purchased were very high quality. The video on how to install them, that I watched when shopping for car seat covers, was easy to understand. And my husband was very, very impressed with these covers. So I am definitely glad I purchased these particular covers for my 2020 Toyota Highlander.

March 31, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your product. Please feel free to share photos with us!

Rated 5 out of 5 stars

Good product

Ordered seat covers for my Tesla model Y, promptly shipped with upfront communication and good product. Happy customer!

April 1, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your product. Please feel free to share photos with us!

Rated 5 out of 5 stars

Great customer support

Great customer support, really nice seat covers,

April 18, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your product. Please feel free to share photos with us!

Rated 5 out of 5 stars

Very happy

Very happy. Good product and fast service.

March 27, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are pleased with your product. Please feel free to share photos with us!

Rated 1 out of 5 stars

My item was in the “label created”…

My item was in the “label created” status for 8 days until I had to contact them twice! They said they will ship me out a new item but still haven’t received a new confirmation or tacking ID. So frustrating

April 16, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Hi Michelle. I'm so sorry you had this experience. As we explained in the chat, your package was shipped out from our facility and after contacting the carrier, they were unable to locate this. We truly apologize that this happened though. In the chat on Monday 4/22 we sent you the confirmation number for your new package: 2105087. On Tuesday 4/23, we sent you the tracking information (which I don't want to post here publicly). The tracking is showing it's departed from the UPS hub here in Secaucus, NJ (where we're located). So this is enroute. Perhaps you didn't see the response to the chats?

Unfortunately tracking issues do happen and we apologize that there was no update after 8 days. Had we known sooner, we would have followed up much quicker! But again, we're very sorry for this matter and are putting new processes in place so we can catch these issues sooner! I hope this helps to clarify the situation for you and you should receive your package very soon!

Rated 4 out of 5 stars

Great material

Great material. Supper fit. Love the look. Could have used a little better instructions

April 15, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We are glad you are happy with your covers and can certainly assist with the installation! Check out this installation video for more help: https://www.youtube.com/watch?v=TZIyS97M0b8

Rated 3 out of 5 stars

Fast shipping and good product, tough install

Fast shipping and good product. The directions for install were not great and the QR code on the directions does not work. One big piece is the rear bench cover straps need to go under the front support bar or they will block the seat from latching and break. I broke a plastic clip because it was located right where the support clicks into the rear bench. Some videos and tips for install would great. Especially the arm rest piece.

April 15, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for your feedback! We are glad you like the product and can certainly assist with the installation! You can check out the installation video here: https://youtu.be/tKveP0nPgi0
Thank you for letting us know about the QR Code. We'll look into this see why it's not working. If there is anything else we can do for you, please reach out to us.

Rated 5 out of 5 stars

Perfect seat covers

Seat covers are just like described perfect fit easy to install and comfortable. Bought 2 sets for our explorers fit perfect. Great customer service and communication great and fast packaging and shipping. Even got a free gift with purchase. Very satisfied with my purchase with FH Group. Thank Yous for a great experience.

March 27, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for your feedback! We're glad you like the seat covers. We'll keep working to improve even further. Please consider sharing this with your friends. :)

Rated 3 out of 5 stars

The headrest was plain black when it…

The headrest was plain black when it should have been black and red like the rest. there was NO opening for the above the shoulder the seat adjuster.

April 12, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for leaving feedback. The Jeep Wrangler seat cover features an all-black headrest, as depicted in the picture. Regarding the absence of an opening above the shoulder for the seat adjuster, we would like to understand more about this issue. Based on what you've described, I'm guessing your car is a 2-door Jeep Wrangler, whereas our seat cover is designed for a 4-door model. Please reach out to us; we would be happy to assist you further.

Rated 1 out of 5 stars

placed my order before setting up a…

placed my order before setting up a account and now i cant find my order number. what can i do?

April 17, 2024
Unprompted review
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Hi James, no need to worry about your order. I just checked and your order number is SHOP_2660. and your order already shipped, here is the tracking 1ZH0218G0315611552 from UPS.
If you have any questions, feel free to reach out to us. You can contact us through our website chat or send an email to us at info@fhgroupauto.com, and we will be happy to assist you.

Rated 4 out of 5 stars

The product is great quality but for my…

The product is great quality but for my 2024 Highlander the driver seat one can not put the table in to hold down the cover to keep cover from sliding a bit. Question: is there a way to fix that? The seat doesn’t have a place to tuck in the tab.

March 29, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for leaving feedback. we would like to understand more about this issue. Please reach out to us; we would be happy to assist you further.

Rated 5 out of 5 stars

Good product

Good product, easy to use website,good deals

April 10, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for your feedback! We're glad you like the seat covers. We'll keep working to get even better.

Rated 2 out of 5 stars

Not what expected for my order

Not what expected for my order. And now have to pay shipping to send it back.

April 9, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thank you for leaving feedback. We would appreciate learning more details about why the order did not meet your expectations. Sometimes issues arise due to product understanding or installation. If you haven't returned the item yet, please reach out to us. We would be happy to assist you further.

Rated 5 out of 5 stars

The car seat covers look great

The car seat covers look great! They are so perfect they blend right in!

March 19, 2024
FH Group International, Inc. logo

Reply from FH Group International, Inc.

Thanks for your feedback! We're glad you like the seat covers. We'll keep working to get even better.

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