Fi Grandado Reviews 

635
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Tuotetiedossa luki että koko gopro varsijalka ja teline olisi paketissa mutta loppujen lopussa huomasin että pienessä alatekstissä luki "vain puristin". In the item description it clearly stated t... See more

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Rated 5 out of 5 stars

It's hard to get replacement bulbs for my electric advent candle bridge in Australia. I was pleased to find them at a reasonable price including free international shipping at Grandado. They arrived m... See more

Company replied

Rated 5 out of 5 stars

My order from Grandado was sent back to the sender since I didn't receive any tracking code via SMS or email - BUT the customer service (person called Michelle) solved the issue and the package was se... See more

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Rated 5 out of 5 stars

I managed to receive the package due to help I received from customer service. The first attempt failed, because I never got info about my package waiting for pickup. Now customer service informed... See more

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4.2

Great

TrustScore 4 out of 5

635 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.2

All reviews

(635)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Package came in time and the item was just right. No complaints.

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

Use AliExpress rather than Grandado, Grandado is ordering same products from China

I couldn't find the delivery time anywhere. However, I assumed the product would be an in-stock item, so I placed the order anyway. This was a huge mistake. In a minute or two, I got a confirmation letter to my email that this product will be shipped from China. Well, I could order exactly the same product from China by myself, but I wanted to get a shorter delivery time than 5-6 weeks. Well, I immediately send my order cancellation notice. This was less than ten minutes after I placed my order.

The exact response:
"Thank you for contacting me.
I have checked the status of your order and am sorry to inform you that it's no longer possible to cancel the order at this moment. Your order has already been shipped or is about to leave our warehouse in China. Unfortunately there is nothing I can do to change this."
This is a scam. There is no way they would have shipped my order in less than ten minutes. Now I have to wait around 5 to 6 weeks to get the product to return it to get my money back.

My advice is that DO NOT use Grandado. Instead, order the same product from Ali Express. You will get a better price and a LOT better service.

September 19, 2020
Unprompted review
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