Fields Domestic Appliances & Kitchens - Beaconsfield Store Reviews 92

TrustScore 4.5 out of 5

4.4

21a Penn Road, HP9 2PN Beaconsfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go b... See more

Rated 5 out of 5 stars

2 separate purchases of first a Fridge and then a Freezer, both in October 2025. Fields seem to operate to "old fashioned values": --------Polite, helpful and capable staff at all levels. ---... See more

Company replied

Rated 5 out of 5 stars

Replacing our under counter fridge was a great experience from the moment we walked into the show. Selection, purchase and installation was easy. The installation engineer made the process look simpl... See more

Company replied

Rated 5 out of 5 stars

I have used fields for the supply of all of my white goods since their first week of trading. I have bought cheap microwaves through to complete Miele kitchen goods. I always compared them to John Lew... See more

Company replied


Company details

  1. Appliance Store
  2. Appliance Repair Service
  3. Kitchen Supply Store
  4. Vacuum Cleaner Store
  5. Washer and Dryer Repair Service
  6. Washer and Dryer Store

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info

  • 21a Penn Road, HP9 2PN, Beaconsfield, England, United Kingdom

  • 01494 674044

4.4

Excellent

TrustScore 4.5 out of 5

92 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant & Positive Experience

Brilliant experience from purchase to delivery. Staff were very helpful and informative about the NEFF Oven purchased and great delivery and installation during the Covid19 situation. Very good price, which included delivery, installation and clearance of old appliance. Totally positive experience!

July 25, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for a lovely review , we will pass on your comments .

Rated 5 out of 5 stars

Excellent, faultless service

Faultless and professional service - took the headache out of ordering all new appliances for new home. From ordering to delivery and installation, the entire process took a few days, I can not recommend highly enough And would not hesitate to use again (hopefully not for a while though).

July 22, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Our aim is provide a quick and reliable service and we are glad we have ticked all the boxes.
Look forward to helping you again in the future.

Rated 5 out of 5 stars

Efficient good service

Efficient service. We love our new Fischer and Paykel fridge. Very pleased.

July 15, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

A lovely Fridge Freezer we are glad it has solved the problem, and a 5 star review also .

Rated 5 out of 5 stars

Tip top

As usual the service was exemplary. New washing machine fitted quickly and efficiently by a very helpful and pleasant installer.

July 3, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

W e value your review and are constantly striving to provide the best service. Thank you

Rated 4 out of 5 stars

Very efficient

Very efficient service had to call them back for a minor adjustment. Wouldn’t hesitate to use them again.

June 27, 2020
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for your feedback.

Rated 5 out of 5 stars

Helpful advice

Helpful advice, competitive price and on-time fast delivery.

June 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for the review, competitive and prompt delivery is our aim.

Rated 5 out of 5 stars

Amazing service..

Amazing service... delivery on the day arranged and arrived before 10am. Delivery driver really excellent... delivered, installed and took the old one away. Made sure the new one was working before he left.

June 16, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Amazing service we always try to provide and are grateful for the 5 stars ,thank you.

Rated 5 out of 5 stars

Thanks for easy transaction

Thanks for easy transaction, excellent and knowledgeable communication. Delivery and installation quick and professional. Highly Recommended

June 6, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Recommendations are always useful and keeping our service professional and reliable is our key .Thank you for the great review .

Rated 5 out of 5 stars

A seamless process from ordering to…

A seamless process from ordering to installation. The gentleman delivering and installing was very professional,observing all the protocols currently in place. Everything now working 100%. Very satisfied with the whole experience.

June 5, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

A very good precise review of how we are working in our current odd climate. Thank you

Rated 5 out of 5 stars

A very straightforward process

A very straightforward process. Our washing machine was installed efficiently and on time despite being in a very restricted space. Very happy with the service.

May 29, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

We really appreciate the feedback.

Rated 4 out of 5 stars

The gentleman who delivered and set up…

The gentleman who delivered and set up the machine worked efficiently and cleanly. They cleared the old machine away with no problems. I did not ask for help understanding the controls of the new machine, but when I investigated them later, I saw that they were completely different from the old machine. The Instruction Book was almost useless, so I am feeling my way to understand how the machine works. I could have used help, but accept that it was at least partly my fault.

May 23, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for the feedback, if at any time you need advice please contact the store and they will do their utmost to guide you. Kind regards Fields

Rated 5 out of 5 stars

Our elderly washing machine had broken down

Our elderly washing machine had broken down but despite the current difficulties the initial response was very helpful and an appointment was made to view the recommended options. After our purchase delivery and installation were quick and problem-free. An initial difficulty the day after installation was overcome when the company made a follow-up courtesy call before I had a chance to ring them about it.

May 22, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

We are thankful for the review and glad that the situation with the dosing system on your washing machine got rectified straight away.

Rated 5 out of 5 stars

Excellent service

We've been using Fields for 18 years for all our appliance purchases and the service has always been excellent. All the staff are knowledgeable and friendly. Delivery has always been prompt and installations have been expert.
I wouldn't hesitate to recommend them.

May 18, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

What a lovely review, thank you . We are glad we consistently meet the grade.

Rated 5 out of 5 stars

New washing machine

From time of speaking to Fields till the installation of our washing machine was 4 days and that included a weekend. The time slot given was adhered to and the engineer was quick in extracting the old machine and fitting the new. We then had a quick overview of how to operate the new machine.

April 30, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for taking the time to review us, the feedback is really appreciated.

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service to supply and fit a built in dishwasher despite the current lock-down

April 30, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

During lock down it is a challenge but we are glad we have risen to it. Thank you for your review.

Rated 5 out of 5 stars

Excellent

Good, knowledgable local service.

April 28, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

5 star review , We thank you for the review,

Rated 5 out of 5 stars

Excellent

Excellent, fast and friendly delivery.

April 28, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

We are grateful for the excellent review written.

Rated 5 out of 5 stars

EFFICIENT WITH EXCELLENT CUSTOMER SERVICE

Extremely knowledgeable - our gap was about 59.5cm, so he knew which cooker would fit in the gap by looking at our photos taken with the previous cooker and measurements. Arrangements to find out when delivery was to be as stated the night before, and delivery was within the 3 hour time slot. Delivered, fitted with minor adjustment (removal of screws) and disposal of our old cooker.

April 24, 2020
Unprompted review
Fields Domestic Appliances & Kitchens - Beaconsfield Store logo

Reply from Fields Domestic Appliances & Kitchens - Beaconsfield Store

Thank you for the excellent review, the photos you provided where ideal in finding the correct solution and we are glad you are up and running again.

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