Fife Country Reviews 232

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting items like boots, clothing, and shoes for their comfort and durability. Many people also commend the efficient ordering process and the prompt delivery service, often noting quick arrival times. The customer service is frequently described as helpful, polite, and knowledgeable, contributing to a positive overall experience. However, some customers experienced issues with product quality, such as seams coming apart on boots or holes in new garments. A few people also reported problems with orders not arriving or with the company's guarantee not being honored, leading to dissatisfaction with the service.

What people talk about most

Product

Clients share positive opinions on product quality and comfort. Many customers praise items like walking... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional comfort... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, whether... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had purchased a pair of Kinloch mahogany walking boots approximately twelve months ago, to my disappointment the seam of the boot where it is stitched started to come apart I contacted customer... See more

Company replied

Rated 5 out of 5 stars

Excellent service, quality clothes. Bought a Thurso fleece lined cardigan, cinnamon colour unusual for our son, he loves it, so smart/casual good with jeans or smart trousers

Rated 5 out of 5 stars

I have been a customer of Fife Country for about five years. The ir catalogue is comprehensive and i have found their products to be excellent quality. Moreover, the telephone staff are polite, help... See more

Rated 5 out of 5 stars

I made the order on the 11.12.25, for a waistcoat in real leather. I was told to expect delivery in 5 to7 working days. It arrived in 3. Fantastic, I opened the well packed parcel, and WOW , the waist... See more


Company details

  1. Clothing Supplier
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Fine clothing and footwear since 1888


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Present for my husband

I ordered two items for my husband. Very easy to place order online and received email more or less immediately to confirm order. Was kept up to date on delivery and the parcel arrived with us very quickly. Excellent service. We are very pleased with the items ordered and they fit perfectly. Thank you very much.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I received some leather slippers as a present but they were the wrong size. I phoned their customer services team who explained how to use the pre-paid postage sticker and return for a larger size. On the returns form I asked if they could send the replacement direct to me instead of the person who had gifted them. The were able to accommodate my request and the new slippers were delivered very quickly.
I was impressed by the quality and service of this company. Thank you

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

A lot of months ago I purchased a pair…

A lot of months ago I purchased a pair of walking shoes,Code A686BR46 at £69.95.
Over the years I have purchased many different walking shoes,my latest purchase from Fife Country was money well spent,the quality and the comfort of the shoes was incredible,so much so that I have purchased a pair for my Son,we frequently go to Rugby matches standings in the cold is not that pleasant,normally I have to wear a thick pair of socks,the last match I was at I wore my new shoes from Fife Country,forgot to put on the heavy socks which was not needed my feet were like toast.
I have no idea what the shoes are made from all I can say is on a points score I give them 10 out of 10.
Roy Irwin

February 7, 2022
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic company

Hi received another order from you the other day as per usual the order was perfect the shirt I bought for my husband was a perfect fit and is extremely warm and comfortable also the several pairs of shoes fit him perfectly he wears them every where, if only I had found your company years ago it would have saved me traipsing around the stores trying on pairs and pairs o f shoes, I have recommended your company to my friends and at my club and can’t praise you enough. Thank so much Mrs Sarah Jones .

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

The very best quality.

I recently started looking for very good quality moleskin trousers and purchased one pair. The quality was excellent so I made a further purchase of two pairs of moleskin jeans and a waterproof Greenking jacket.
The quality is the very best that I have ever found. and the clothes are true to size. FifeCountry is a real find and top of my clothes suppliers. Everything else will only be second best to this business. The prices are also very reasonable and delivery times very fast.

December 24, 2021
Unprompted review
Rated 1 out of 5 stars

Bought Munro walking boots late last…

Bought Munro walking boots late last year. 1 year and two weeks after purchase, the upper has come away from the sole. Because we tried to stop them leaking during a walk by putting Evostik in the split, they won't consider looking at the fault. Such a shame as they were brilliant boots for a year. This is not the sort of response that brings repeat orders. I'll never use this firm again.

December 8, 2021
Unprompted review
Rated 2 out of 5 stars

Highlander Fleece Shirt

Highlander Fleece Shirt
Disappointed. I'm a large but buy XL for comfort.
This XL barely fits, sleeves are short and the cuff sizes are a joke. The right, despite having slim wrists, just about buttons, the left, worn slightly higher behind a watch - no chance. Should have returned it but couldn't be bothered.
Won't be buying anything else from Fife.

November 26, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

We are sorry to hear of your disappointment. If you contact info@fifcountry.co.uk we can arrange for you to return the shirt.

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Ordered some moleskin trousers on 12th November which were, according to the website in stock. Rang them on 19th to chase the order as I wanted them for a trip abroad on 25th and was told they were in stock & they would chase the order up. Rang again on 22nd & was told they would contact the warehouse to expediate delivery & that they would be with me before my trip. Checked my order on their website on 23rd- which showed the order was being processed - so followed up with a phone call & advised the order was being processed. When I asked whether they would be with me before my trip on 25th and was told they would not - ended up cancelling the order. Now left trying to get some elsewhere with only tomorrow left

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Received the replacement exchange wooly…

Received the replacement exchange wooly this morning thanks for your excellent service.
On a different subject I bought a guile jacket from you that long ago I cannot remember when, but as the weather is now turning colder I have just retrieved it from the coat peg in the hall.
It is the warmest most practical coat I have ever owned I am 73years old .
I would recommend it to anyone who needs a warm waterproof easy to ware winter coat that will last years.
Regards Andrew Shaw

October 30, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review, and we are glad to hear your ghillie jacket is still keeping you warm as the weather turns colder.

Rated 5 out of 5 stars

Hoggs of Fife, where customer service still matters!

Needed a replacement hood for my jacket after misplacing it. Contacted Nicola and Steven at Hoggs of Fife who couldn't have been more helpful, and sorted me out quickly, and with no fuss.
Excellent customer Service.

October 15, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your review.

Rated 5 out of 5 stars

Review

I have just received the Falkland ‘Chunky’ Wool Pullover.
I am very impressed with the quality of the item although, perhaps, the colour is not quite what I expected from the advertisement.
However, I must say that I have always been delighted with the quality of the items I have purchased from Fife Country and would recommend you to anyone.
Thanks,
John Snowdon

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Gold star service.

Our most recent purchase has been two polo shirts. The quality of these items is excellent, and the customer service exemplary, with a delivery received within 3days of ordering. In our opinion, the Fife Country online experience cannot be bettered.
Many thanks to all concerned.

August 23, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Polo shirts

Just received two polo shirts for my husband sand he is delighted with them. They are a perfect fit, look really stylish and you can feel the quality. Everything we have had from fife county has been excellent. Thank you

July 31, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave us a review.

Rated 5 out of 5 stars

The pure quality of Hoggs.

I was delighted with the quality of the jacket and bag I ordered from Hoggs of Fife. The sale of goods was tremendous at very affordable prices. I will be happy to shop again at Hoggs and tell my friends . Thank you for the experience

July 28, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for your positive feedback.

Rated 5 out of 5 stars

previous order of bushwacker lined…

previous order of bushwacker lined trousers;so well made plus excellent fit that have now purchased same but unlined for present wear;very reasonably priced and quick delivery bernard oliver london

June 4, 2021
Unprompted review
Fife Country logo

Reply from Fife Country

Thank you for taking time to leave a review.

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